Adviser – ( Welfare Rights, Housing & Debt)

  • Full time
  • £24,736 – £26,495
  • Edinburgh (On site)
  • Closing 3rd June 2024

  • Advertised from 16th May 2024
  • Permanent.


Do you want to help alleviate poverty and improve the lives of individuals, families and children?

Within the UK there is over £19bn a year in unclaimed welfare benefits, and in Edinburgh an estimated 80,000 people and 1 in 5 children are living in relative poverty.

Are you:

  • Passionate and committed to making a meaningful difference for individuals, families and children.
  • Able to quickly learn complex rules and legislation on Welfare Benefits, Debt and Housing.
  • Able to grow trusting relationships in a formal setting.
  • Understanding of people’s journeys and the challenges they have had in their lives, and how poverty can have an impact on them.

As an Adviser in CHAI You will :

  • Provide high quality accurate advice, information and representation in line with the Scottish National Standards for Information and Advice Providers.
  • Provide advice within a range of setting from GP surgeries, Schools, Mental Health and Recovery Hubs and local community venues.
  • Conduct interviews with clients either in person, on the telephone or virtually.
  • Facilitate better outcomes for people which will help improve their financial situation and their mental and physical health.

We offer the following:

  • Extensive training programme
  • Flexible working
  • Access to Simply Health benefit plan
  • 32 days annual leave (inclusive of public holidays)
  • Enrolment to NOW Pension Scheme
  • Supportive work environment
  • Opportunities to improve services and make a difference

Application notes

Please send your CV and a covering letter detailing why you are interested in the post and how your knowledge, skills, experience and personal qualities will fulfil the job description and person specification to:

Email :