This vacancy has now closed

Case Officer

  • Full time
  • £28,000 – £31,000
  • Home Based (occasional travel, including client home visits and team meetings) (Remote)
  • Closing 19th May 2024

  • Advertised from 3rd May 2024
  • 37.5 hours per week.


RSABI provides financial, practical, and emotional support to people involved in Scottish agriculture. The support is mainly delivered through our national helpline and case work which is undertaken by a team of case officers supported by the Welfare Manager.

RSABI is looking for a new case officer to join our Welfare team. This individual will be responsible for delivering our package of support to new and existing beneficiaries mainly in Central Scotland. The successful candidate will also be responsible for supporting RSABI’s national helpline which will include making outbound support calls to clients.

We are particularly interested in hearing from individuals with a professional background in mental health to complement the skills and experience of our existing team of case officers.

Purpose of the role

  • To support clients of the charity in line with RSABI’s strategic objectives
  • To assist with the operation of RSABI’s Freephone Helpline by handling incoming calls, triaging, and making outbound support calls
  • To build positive working relationships with key stakeholders and partners who can provide support to RSABI client

Application notes

To apply for the role of Case Officer please send your CV and a covering letter to by 19th May.

For more information please contact Chris McVey by email or telephone on 07587 822 711.