Overview
Change Grow Live are a charity dedicated to the belief that we can make a difference to our Service Users lives,
offering support and respect in a safe environment, treating each user as an individual and working with them to
find the right treatment and care options.
Our core values are ‘Be open, be compassionate and be bold’ and our team members apply these daily to achieve our
mission of helping people change the direction of their lives, grow as individuals, and live life to its full
potential.
We have an exciting opportunity for an Administrator / Receptionist to join our busy South East Recovery Service. Our
Receptionists here at Change Grow Live play an integral part in supporting the team in our mission, proving
administrative and clerical support to our teams enabling them to focus on delivering our services, ensuring our
service users receive the help and support they need to achieve their goals.
Responsibilities
The post holder will provide reception and administrative services to the team contributing towards its aims and
objectives. They will also support the Team Leader, attend relevant meetings and take minutes as required, as
well as providing accurate reports to the commissioners and Change Grow Live.
Duties for the post include dealing with initial queries, welcoming service users and professionals into the service,
signposting within the service and the community. The postholder will be expected to maintain a clean office
environment with thorough attention to detail and a great telephone manner.
A large focus of the role is on data input to Change Grow Live’s own database system and DaiSy, the national
government reporting tool. Accurate input and attention to detail are critical for this role as is ensuring the
data is kept up to date. The ability to extract data and provide reports on service activity and goals will also
be required.
The successful candidate will have experience of providing administrative support in a service-based organisation, a
good knowledge of general office procedures, excellent IT and literacy skills, and the ability to accurately
manage databases and spreadsheets. They will also need good interpersonal skills as team working is essential in
this role.
This post is subject to a Protecting Vulnerable Groups (PVG) Scheme check.
If you have any additional questions, please email: phil.crawley@cgl.org.uk
What we will give to you:
- 25 days of annual leave, plus bank holidays. Additionally, you'll receive one extra day of annual leave for
each year of service during your first five years, therefore you will enjoy 30 days of leave after five years
with us.
- Flexible working arrangements
- Paid ‘Wellness’ hour each week along with a ‘Wellness’
hub and Employee Assist Programme Pro Rata
- Contributory pension scheme
- A great selection of
benefits incl. discounts for shopping, cinema, holidays, etc.
- A friendly and supportive
team
- Training, career development & progression opportunities
- Refer a friend scheme and
receive vouchers if candidate is successful.
Please note: This role is not eligible for visa sponsorship if you require it to work in the UK. More information
about eligible roles and occupations can be found here: Skilled Worker visa: Overview - GOV.UK
Please ensure that when completing your application form and supporting statement, you reflect on the details
outlined in the job description. This will help us understand how your skills and experiences align with the
requirements of the role.
Join us in our journey of empowerment and holistic support, where every individual's well-being is at the heart
of what we do.
Full-time hours at Change Grow Live are 37.5 hours per week. For part-time roles, the salary and payments will be pro
rata based on contracted hours