This vacancy has now closed

CHSS Advice Line Call Coordinator

  • Full time
  • £22,000 – £24,000
  • : Home based
  • Closing 17th April 2024


  • Advertised from 29th March 2024
  • Permanent. 32.5 hours per week.

Role

Every day people with chest, heart and stroke conditions leave hospital scared and alone. You can be part of our mission to make sure that there is no life half lived in Scotland.

By joining Chest Heart and Stroke Scotland (CHSS) as Advice Line Call Coordinator you can be the difference between people just surviving and really living.

You will be part of Scotland’s leading charity providing support to people with chest, heart and stroke conditions to live life to the full again. The Advice Line service is a free and confidential helpline that supports people living with our conditions to ensure that live no life is half lived.

The Advice Line Call Coordinator will respond to incoming phone calls/e-mails/text messages and direct service users to the appropriate people/team within CHSS and be responsible for administration duties related to the Advice Line.

We are seeking an enthusiastic individual with a minimum 1 year experience working in a health/social care setting and a basic understanding of medical terminology.

CHSS employees enjoy a variety of organisational benefits including: Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

Application notes

For an informal discussion please contact : Claire Bennett, Head of Service Delivery: claire.bennett@chss.org.uk

CHSS also supports flexible recruitment through Working Families and we are “Happy to Talk Flexible Working”.

In line with our commitment to safeguarding, this role is subject to a Basic Disclosure check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.

If you are interested in this post, please see our website at: chss.org.uk/workforus where you will be able to apply online or contact the HR Department via email to recruitment@chss.org.uk

Please note CVs will not be accepted.

Closing date: 17/04/24

Interviews: 03/05/24