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- Advertised from 21st March 2024
- Fixed Term. Hours Per Week: 35
Role
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis Skylight Edinburgh's primary function is to provide a safe and welcoming environment for those experiencing homelessness.
Contract: 9 month fixed term (secondment cover)
Location: Cranston House, 271 Canongate, Edinburgh EH8 8BQ. Please note this is an onsite role.
About the role
We have an exciting opportunity to join our Edinburgh Skylight as a Receptionist/Administrator in our Edinburgh Skylight Team. You will be there to welcome people who are homeless seeking advice and start the process of helping them to end their homelessness.
You will support the team to manage a busy working environment, welcoming and supporting a range of people including new Skylight members, current members, staff, Crisis volunteers and visitors. You will provide administrative support for this fast and responsive service to those newly presenting as homeless. You will also carry out administration and housekeeping functions relating to the customer service and facilities management of Cranston House. This role is based onsite with no option for homeworking.
About you
To be successful in this role you will be highly organised with experience of working within a reception or administrative support role, as well as experience providing a high standard of customer service. We are looking for someone who understands the issues faced by homeless people and is excited to learn about the ways we can support them. You will be able to deal with challenging situations and individuals with a range of needs, to reach a positive resolution through a calm and confident approach.
You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively within a team. As you will be the first point of contact for many people, you need to be friendly, enjoy helping and be willing to learn about Crisis and all the other activities taking place within the building.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Application notes
If this sound likes the opportunity for you, please visit our website
Closing date: Sunday 7 April 2024 23:55
Interviews will be held on Thursday 18 April 2024 at Cranston House, 271 Canongate, Edinburgh EH8 8BQ
Accessibility
We want our recruitment process to be as accessible as possible. If you need us to make an adjustment or provide additional support as you apply for a role, please email jobs@crisis.org.uk and our Talent Acquisition team will contact you to discuss how we can help.
For more information about our work please visit:
To see our work in action please visit:
youtube.com/user/crisishomelessness
Registered Charity Numbers: E&W1082947, SC040094
Learning Facilitator
- Part time
- £28,759 – £31,595 pro-rata
- Hybrid: Edinburgh based with travel across Scotland
- Closing 13th August 2024
Are you an experienced trainer with the ability to engage a wide-ranging audience, and knowledge of conflict resolution?
If so this could be the ideal opportunity for you
About the service
Cyrenians’ Scottish Centre for Conflict Resolution (SCCR) is a National Resource Centre for best practice in conflict resolution, mediation and early intervention work with a particular focus on young people and families. Our award-winning digital resources, free training and events improve understanding of conflict and emotional needs, to transform relationships and lives.
About the role
This role will ensure that the SCCR continues to evolve and extend its reach. You will:
- Develop and deliver workshops and events, both online and in person
- Contribute to our range of digital resources
- Maintain and develop working relationships with family support services, schools and other groups / organisations
- Monitor and report on the progress of our work
About you
We are looking for an experienced trainer / facilitator with energy and enthusiasm to take this work forward. You will be creative, innovative and a highly motivated team player with an interest in improving the relationships and lives of young people and families.
You should also be:
- Well organised and effective with your time management.
- Flexible and creative in your approach
- Able to demonstrate our values of compassion, respect, integrity, and innovation in the work that you do.
How we will support you
You’ll be part of a small team, led by a supportive manager. There will be opportunities for you to learn and develop, while sharing your skills and experiences. You will have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
About us
At Cyrenians we tackle the causes and consequences of homelessness by taking a Public Health Approach to Homelessness Prevention. We take a values-led and relationships-based approach to delivering all our services.
You can find out more about our impact and our values online.
Are you passionate about working with older people and do you have ambition to contribute to system change?
Are you creative in your working approach?
If so, this role may be the perfect opportunity for you.
About the programme
The Edinburgh Resilience Programme, inspired by the Edinburgh Wellbeing Pact, works with people aged 60+. We work holistically to support clients to; discharge from hospital, access suitable housing, food, energy security and welfare. We encourage social connections to enable them to live well within their local community and have more good days. We are funded by the Edinburgh Health and Social Care Partnership.
About the role
Partnership working will be central to this role. You will work autonomously in the community, providing one-to-one holistic support to people aged 60+ living in Edinburgh. You will also actively participate in research activities with our partners and the people we support to shape the vision for this project.
About you
We are looking for someone who is good at building trusted relationships with people. You should be positive, able to work on your own initiative, and be innovative and flexible in providing support.
Knowledge of challenges faced by older people and experience of working with them will be important. Experience of carrying out assessments and/or being involved in research would also be an advantage.
How we will support you
You’ll be part of a small team, led by a supportive manager. There will be great opportunities for you to learn and develop, while sharing your skills and experiences. You will have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
About us
At Cyrenians we tackle the causes and consequences of homelessness by taking a Public Health Approach to Homelessness Prevention. We take a values-led and relationships-based approach to delivering all our services.
You can find out more about our impact and our values online.
Website: cyrenians.scot
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The Practitioner for Youth Services plays a crucial role in delivering practical and emotional support to empower young people through a strength-based trauma informed approach, enabling them to make informed choices about their lives. The service aims to evidence and monitor the progress of young individuals through regular assessments, ensuring their safety and well-being. Additionally, the role involves supporting young people in various aspects, such as housing benefit applications, understanding housing options, accessing education and employment opportunities, and connecting with community resources. The service is dedicated to delivering a supportive environment and seeking feedback from young people to continuously improve the quality of the service.
The Behaviours we expect is someone who will demonstrate:
- Initiates conversations and activities with the people supported, adjusting their approach to meet individual need. Demonstrating the importance of proactive engagement with individuals and adapting communication styles.
- Adaptable to changing circumstances and adjusting support plans when needed. Will use feedback to improve and enhance the quality of support provided.
- Adheres to the SSSC (Scottish Social Services Council) Codes of Conduct, Health and Social Care Standards and Care Inspectorate requirements.
- Respecting confidentiality, boundaries, and privacy. Recognises and addresses any potential conflict of interest.
- A person with good judgment and communication skills who will make informed decisions that involves critical thinking and problem-solving skills, especially in situations that require navigating challenges or conflicts with people who use our services.
- Taking accountability for your actions, decisions, and the outcome of support provided.
- Transparent about actions, decisions, and processes, including open communications with people we support and colleagues across the organisation.
- Constructively questions colleagues on best practices and provides feedback. Clear and respectful communication with young people and colleagues.
- Actively listening to understand and respond appropriately to individual needs.
- Collaborates effectively with colleagues, healthcare professionals and colleagues to contribute towards a positive and supporting team environment.
- Recognises when a colleague is facing challenges and proactively offers support without being prompted.
- Can demonstrates a problem-solving mindset, as it involves identifying issues and taking initiative to address them.
- Paying close attention to individual needs, preferences, and support requirements.
- A person who can accurately document and report information.
- Typically spends less than 1 hour per shift on administrative tasks and demonstrates the importance of focusing on direct support and are effective when recording.
- Takes calculated risks and can handle crisis situations in the service when they arise.
- A person who can remain composed under pressure and has the capacity for quick thinking and problem resolution in high-pressure situations.
- Can lone working in the service, other services or in the community.
- Builds positive relationships with people supported while managing expectations and boundaries. Using feedback to improve and enhance the quality of care provided.
- Respecting the dignity, autonomy, and independence of individuals we support. Involving individuals in decision making about their support.
- Role modelling that demonstrates a positive regard, respect, and kindness towards those receiving support
- Take an active role in continuous improvement by identifying areas for enhancement, participating in training and education, and contributing to the overall improvement of the service.
- Is engaged in learning opportunities, sharing learning, and putting learning into practice. Emphasises a commitment to personal and professional growth and a culture of shared knowledge.
- Prioritise the safety and well-being of people we support and will follow safety protocols and guidance.
The person needs to:
- Attend and participate in monthly reflective practice groups.
- Attend and participate in monthly team meetings.
- Attend, prepare for and action monthly case management meetings.
- Evidence training and development undertaken to meet SSSC requirements.
- Participate and contribute to debriefing of significant incidents and near misses.
- Take responsibility for scheduling and preparing for supervisions, case management meetings and appraisals.
To apply for this job, you must have:
- Minimum qualification of SVQ Level 2 in Health and Social Care or have at least 2 years relevant experience in a social care setting with young people.
- Knowledge of trauma informed practice and ways of working.
- Membership of the Protection of Vulnerable Groups (PVG) scheme.
- Registration with SSSC and meet requirements.
- Be able to use IT effectively including management systems, databases, and Microsoft 365
Benefits:
- Company pension
- Employee discount
- Free parking
- Health & wellbeing programme
- On-site parking
- Referral programme
- Store discount
Schedule:
- Weekends only
Licence/Certification:
- SSSC registration (required)
Service Manager - Green Skills Centre
- Full time
- £34,930 – £39,806
- On site: West Lothian, with travel across Edinburgh
- Closing 29th July 2024
Are you an enthusiastic and inspiring Manager who would be excited to lead our Green Skills Centre team into its next phase?
Are you looking for a role where every day is different and you lead a team who make a real difference to people’s lives?
Would you like to work with others to create a thriving, therapeutic green space that connects people to each other, nature and community?
If so, this may be the perfect opportunity for you!
About the service
Our newly named Green Skills Centre offers group training and development work to young people and other groups at risk of experiencing homelessness. We realise that many 'at risk' groups can suffer from a nature deficit and sense of disconnection which can intensify and compound the struggles people face. We aim to be a restorative and supportive influence. We offer workshops, accredited training and client-led learning pathways. Our learning work includes sustainable horticulture, market gardening, woodland skills, peer-mentoring and outdoor-education.
About the post
This is an exciting opportunity to lead the Green Skills Centre into the next phase of its journey. Our ambition is a thriving, therapeutic green space that allows those in need to benefit from learning opportunities and skills development in a safe space that connects them to nature and to people.
This role will lead on the management and development of the Centre, with responsibility for all delivery and the site itself, as well as responsibility for ensuring it is managed in line with the organisations vision and strategic aims.
About you
You will be an experienced manager with knowledge of sustainable food production.
You will have experience of project and financial management, be well organised with the ability to manage your own workload and working within policies.
You will have excellent communication skills and the ability to build robust relationships, treating others with respect and compassion, in line with our values.
This is a varied role that will require you to support the team and volunteers, problem solve, co-ordinate the site and to be positive, creative and flexible in providing support.
How we’ll support you
You’ll be working independently leading a team with a supportive manager. We will encourage you to use your creativity to manage the Green Skills Centre, innovate new activities and support you to introduce them.
You will have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
About us
At Cyrenians we tackle the causes and consequences of homelessness by taking a Public Health Approach to Homelessness Prevention. We take a values-led and relationships-based approach to delivering all our services.
Read more about our impactand our values.
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