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Charity registered in Scotland SC040094
Crisis is the national charity for single homeless people. We are dedicated to ending homelessness by delivering life-changing services and campaigning for change. Our innovative education, employment, housing and well-being services address individual needs and help people to transform their lives. We currently deliver services in eight regions and have ambitious plans to help more people in more places across the UK.
Top job! Director of Operations - Edinburgh, Newcastle and Merseyside
- Full time
- £72,894
- Hybrid/homeworking - Edinburgh, Newcastle, Merseyside
- Closing 20th December 2023
About the role
This is an exciting opportunity to lead Crisis’s service offer and to ensure our work with members is safe, of high quality and impactful. The role holder will have genuine opportunity for leading improvements, for empowering local leaders and for strengthening the relationship between service delivery, development, building the evidence base and achieving social change. These are new roles, hardwiring service development alongside service delivery and creating a new era of empowered local leadership and investment in locations to drive local and national change. Our new 10 year strategy places our services at the very core of Crisis, and these three new roles are pivotal to our overall mission of ending homelessness.
About you
To be successful in this role you will be an experiencing leader with an exceptional track record in service delivery, service development as well as empowering and inspiring people – including staff and volunteers. You will have excellent analytical skills, be familiar with working with significant budgets and with leading through change. You will share our commitment to ending homelessness.
You may have experience in leading and developing large scale service delivery in a relevant field, such as homelessness, housing, adult social care, health, education, training, or employment. You may have gained that experience in the voluntary or statutory sectors. You should have in depth knowledge of working with people with complex needs, engaging with statutory services and a working knowledge of safeguarding.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
And more! (Full list of benefits available on website)
- We have three individual roles across the country - based in the Skylight with a range of flexible working options in line with Crisis' flexible working policy.
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
About the role
As Strengths and Assets Coach, you will work alongside people who have experienced homelessness to develop their personal Strengths and Assets. The goal of the work is to create a sustainable housing situation by promoting strong community links, access to training and development, employment, leisure, and volunteering opportunities.
You will use and develop a range of coaching and learning skills and techniques to facilitate person centred progression plans, using a psychologically informed approach that leads to positive change. You will work with members to build their confidence and capacity to access wider community resources and become active citizens. You will also develop and deliver a range of engaging formal and informal learning, that is person centred in employability, volunteering, tenancy skills and personal development.
The role is an exciting opportunity to collaborate with colleagues in the development of Strengths and Assets Services at Crisis Edinburgh Skylight. This will involve working with partners across a range of sectors to develop learning and participation activities.
About you
To be successful in this role you will have experience in community education, tenancy skills development, volunteering, training, tenancy sustainment, or group work. You will also have experience of working alongside marginalised groups and individuals using a coaching approach to develop strengths and assets.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 28 days’ annual leave which increases with service to 31 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland, and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
About the role
As one of the Strengths and Assets Coaches, you will work alongside people experiencing homelessness to enable each individual to end their homelessness sustainably. You will use and develop a range of coaching and learning skills and techniques to facilitate person centred learning using a psychologically informed approach that leads to positive change. You will provide support to members with practical aspects of their route out of homelessness, including access to housing, volunteering, training, employment, or income maximisation. You will work with members to build their confidence and capacity to access community resources and become active citizens. You will develop and deliver a range of engaging formal and informal learning, that is person centred in employability, volunteering, tenancy skills and personal development.
About you
To be successful in this role you will have experience in homelessness, community education, tenancy sustainment, skills development and training, or group work. You will also have experience of working alongside marginalised groups and individuals using a coaching approach to develop strengths and assets.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
About the role
As one of the Lead Workers (Coaching), you will deliver high quality individualised support and coaching that enables service users to ultimately leave homelessness behind. You will empower service users to access and engage with the help they need, developing plans to achieve their goals and end their homelessness.
The key to success will be your ability to make collaborative, consistent and Psychologically Informed relationships with service users and colleagues. You will also be a consistent and clear point of contact for that member, leading on the support to meet the members’ needs to end their homelessness for good. You will provide support with practical aspects of their route out of homelessness, including access to housing, access to benefits and other relevant issues. You will Lead Work a caseload and provide effective case management in line with the Crisis agreed Crisis Case Management Framework.
About you
The successful candidates will:
- be passionate about and dedicated to ending homelessness
- have a good knowledge of Scottish housing and homelessness legislation
- have a good knowledge of issues affecting homeless people, including housing, welfare issues, trauma, substance use, involvement in criminal justice services, and social isolation
- have a proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experience homelessness
- have skills and experience in partnership working and networking
- be flexible and adaptable to change
- be a strong team player, able to use their own initiative and reflect on their own practice
- have previous experience in the voluntary or statutory sector with a focus on working alongside marginalised people or groups.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
- Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
It is an exciting and important time to be joining us at Crisis. We work with thousands of people across England, Scotland and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one to one and also strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
About the role
As an Engagement & Assessment Worker, you will be the first point of contact for someone who comes to Crisis for help to end their homelessness. You will build relationships to identify both the strengths and support needs of the individual. You will work intensively with people to help stabilise their housing situation as well as identifying opportunities for them to access the wider Crisis service offer, including our Coaching and Strengths & Assets services, to end their homelessness for good.
About you
The successful candidate will:
- be passionate and dedicated about ending homelessness
- have a good knowledge of Scottish housing and homelessness legislation
- have a good knowledge of issues affecting homeless people, including housing, welfare issues, trauma, substance use, involvement in criminal justice services, and social isolation
- have a proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experience homelessness
- skills and experience of partnership working and networking
- be flexible and adaptable to change
- be a strong team player, able to use their own initiative and reflect on their own practice
You may have previous experience in the voluntary or statutory sector with a focus on working alongside marginalised people or groups.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Top job! Operations Manager (General)
- Full time
- £43,723
- Based in our Skylight Edinburgh office
- Closing 12th March 2023
About us
Crisis is the national charity for people experiencing homelessness. We know that homelessness is not inevitable. We know that together we can end it.
This is an exciting and important time to be joining us at Crisis! We work with thousands of people across England, Scotland and Wales so they can leave homelessness behind for good. We have recently adapted the way our services work to maximise our impact in ending homelessness. We have increased our capacity to work with people one-to-one and strengthened our ability to support those people facing the most barriers to preventing or ending their homelessness.
About the role
As Operations Manager - General, you will play an important part in supporting Crisis’s mission of ending homelessness. Using a strengths-based approach you will proactively lead a team of coaches to resolve and prevent homelessness. You will, in partnership with the wider management team, play a key role in the transition and development of our Engagement and Assessment, Strengths and Assets, and Coaching services, as we move to our new HQ in central Edinburgh. Crisis Skylight Edinburgh is committed to partnership working, and the Operations Manager will also contribute to building strong collaborative relationships across voluntary and statutory sector partners.
About you
To be successful in this role you will have
- Experience of leading on the delivery of high-quality advice, guidance and support in a homelessness, or related, environment
- An understanding of the barriers to accessing appropriate housing faced by people experiencing homelessness and the approaches to overcoming them.
- Knowledge of housing and homelessness legislation guidance and processes in a Scottish context.
- An understanding of relationship-based and psychologically informed approaches to working with marginalised and excluded groups.
- A background in using a coaching approach to managing performance.
You may also have experience in leadership or management in homelessness, addictions, housing, family support or equivalent work with marginalised people in the voluntary or statutory sector.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is committed to ensuring that people with lived experience of homelessness are involved in developing and delivering our services.
About the role
In these exceptional times, we need more than ever to focus on ending homelessness for more of our members. The Crisis Skylight Edinburgh team deliver life changing services which are very much focused on having the greatest impact on our members. To support this goal the team are about to move into a new and exciting central Edinburgh premises, which will undoubtedly increase our ability to have even greater impact for members and our goal of Ending Homelessness.
This is an exciting opportunity to lead operational activities directly to our members and to contribute to Crisis’s wider strategy to End Homelessness across the UK via the achievement of the following objectives:
• focus our services on ending homelessness for more of our members;
• improve member experience when engaging with Crisis;
• collaborate across the charity and beyond to end homelessness for more people.
Location: Edinburgh (There is an expectation for the postholder to be onsite most days)
About you
You will be an enthusiastic and driven leader, with experience of leading a team to deliver sustainable change for people – either within the homelessness sector or another relevant sector (such as housing, adult social care, education, training and employment). You will be adept at leading through change and relish implementing new ways of working within an operational team; maintaining a quality operational service and driving service innovation and continuous improvement in a way that reflects our values.
You will have both an understanding and a passion for inclusive delivery of person-centred services, using data and insight to help maximise impact. You will demonstrate knowledge of issues affecting homeless or vulnerably housed individuals which could include mental illness, addiction, the benefit system and housing. Being committed to empowering homeless and vulnerably housed people is essential to this role.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
• Pension scheme with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
• Enhanced maternity, paternity, shared parental, and adoption pay
• Flexible working around the core hours 10am-4pm
• And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
We have an exciting opportunity within Crisis’ Best Practice team in which you will be instrumental in identifying and promoting the solutions to homelessness.
As Peter, the manager of the team says ….
This role will give you the opportunity to make a real difference. You will work with amazing colleagues and have the opportunity to influence national approaches to homelessness. For example, over the last few years our team has:
- Worked with the police to support them to move from an enforcement to support approach toward rough sleepers
- Helped the DWP to introduce a homelessness toolkit for work coaches to help them identify clients at risk of homelessness, and to get them the right support
- Published a guide to homelessness prevention demonstrating 75 ways or ending homelessness
- Provided grant funding to smaller charities to enable them to develop and test new approaches
Your specialism will be to develop the solutions to ending homelessness through a housing led approach. Housing led, or what is known as ‘rapid rehousing’ is an approach to ending someone’s homelessness by moving them into their own home as soon as possible.
You will lead on developing Crisis’ understanding of new and emerging solutions to homelessness and to proactively create opportunities to test these and promote learning, especially (but not only) in Scotland.
About the role
Scotland has made huge strides in tackling homelessness, but more needs to happen and we know the best way of ending homelessness is by preventing it from happening in the first place. Crisis are pleased to support the change planned by Scottish Government through proposals for a new Homelessness Prevention duty outlined in the Programme for Government 21/22.
We know, however, that we can’t prevent all cases of homelessness, so when people do lose their home, they need a rapid response to find somewhere safe and secure to live. This means mainstream accommodation – in houses and flats in ordinary communities.
By protecting all households from homelessness through the law, and by using effective rapid rehousing methods, we can ensure no one is left living in emergency accommodation. With sufficient housing, legal reform, and other bold policy choices, rapid rehousing will be crucial in ending homelessness.
As a Best Practice Lead based in Scotland with a focus on housing led approaches, you will work to identify good practice already happening and show how services can be designed to ensure that a housing-led system provides stable, appropriate accommodation and any necessary support as quickly as possible to people who are homeless or at risk of it.
About you
To be successful in this role you will have great networking skills and be good at making relationships across different sectors. You’ll be inquisitive and passionate about change and seeing homelessness ended, with a drive and energy to shape the role to do this.
You’ll understand how local authorities and wider public bodies work and be able to build connections and rapport with individuals working there. You’ll understand housing and homelessness systems and the current legal frameworks that underpin them across the UK, but especially in Scotland. You’ll know how services can be designed to make sure that those who need help can get it and how to listen to the voices of those who use it.
We believe diversity is a strength and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness.
Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:
- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days
- Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. At Crisis Skylight Edinburgh we have a dedicated team that have a genuine passion to deliver the values of the organisation with the members at the heart of what we do.
About the role
As the Christmas and Events Coordinator you will play a key role in the successful running of our year round calendar of events coproducing these with members where appropriate. You will work closely with the Volunteer Coordinator to support with the recruitment, management and delivery of Crisis at Christmas and other Christmas related activities.
As events coordinator you will be responsible for managing the social media channels, curating content, scheduling regular updates and analysing the data insights to ensure consistency and growth. You will promote members success stories and campaigns etc to showcase what Crisis do locally and nationally by liaising with colleagues and sharing achievements.
This is a fixed term contract for 4 months.
About you
To be successful in this role, you will have proven experience of managing events and on busy projects from beginning to end. You will have experience of managing various social media platforms to engage with different target audiences.
The post holder will have an understanding of the issues faced by homeless people, with the ability to deal with challenging situations and individuals with a range of needs, in order to reach a positive resolution through a calm and confident approach.
You will have excellent interpersonal skills with the ability to work successfully with disadvantaged or socially excluded groups and individuals. Effective communication skills, both verbal and written will be key, as well as working collaboratively with key stakeholders. You will have good organisational skills with an ability to deal effectively with conflicting priorities, and a good working knowledge of Microsoft Office (Word/Outlook/Excel).
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
Department: Client Services
Division: Skylight Edinburgh
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
We have an exciting opportunity within Crisis’ Best Practice team to champion the ending of homelessness through a housing led approach. Housing led, or what is known as ‘rapid rehousing’ is an approach to ending someone’s homelessness by moving them into their own home as soon as possible.
You will lead on developing Crisis’ understanding of new and emerging solutions to homelessness and to proactively create opportunities to test these and promote learning, especially (but not only) in Scotland.
About the role
Scotland has made huge strides in tackling homelessness, but more needs to happen and we know the best way of ending homelessness is by preventing it from happening in the first place. Crisis are pleased to support the change planned by Scottish Government through proposals for a new Homelessness Prevention duty outlined in the Programme for Government 21/22.
We know, however, that we can’t prevent all cases of homelessness, so when people do lose their home, they need a rapid response to find somewhere safe and secure to live. This means mainstream accommodation – in houses and flats in ordinary communities.
By protecting all households from homelessness through the law, and by using effective rapid rehousing methods, we can ensure no one is left living in emergency accommodation. With sufficient housing, legal reform, and other bold policy choices, rapid rehousing will be crucial in ending homelessness.
As a Senior Best Practice Officer based in Scotland with a focus on housing led approaches, you will work to identify good practice already happening and show how services can be designed to ensure that a housing-led system provides stable, appropriate accommodation and any necessary support as quickly as possible to people who are homeless or at risk of it.
About you
To be successful in this role you will have great networking skills and be good at making relationships across different sectors.
You’ll understand how local authorities and wider public bodies work and be able to build connections and rapport with individuals working there.
You’ll understand housing and homelessness systems and the current legal frameworks that underpin them across the UK, but especially in Scotland. You’ll know how services can be designed to make sure that those who need help can get it and how to listen to the voices of those who use it.
You’ll be passionate about change and seeing homelessness ended, with a drive and energy to shape the role to do this.
We believe diversity is a strength and our aim is to make sure that Crisis truly reflects the communities we serve. Crisis is committed to being a fully inclusive employer that celebrates the talents and contributions everyone can make towards ending homelessness. We have not yet become the diverse workplace we want to be, and so we particularly welcome applications from people who have personal experience of homelessness, people from Black Asian and Ethnic backgrounds, and from those who identify as working class.
Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:
Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
Mandatory pension scheme, with an employer contribution of 8.5%
25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
About the role
As Head of Policy and Communications in Scotland, you will lead our agenda to achieve positive and lasting change to tackle and end homelessness. This is an extremely exciting time to join the team, and you will be working closely with government officials, sector leads and politicians to bring about real change. This role manages a team working across policy, public affairs and communications, operating in a quick paced environment and across different teams and departments from head office and services.
About you
To be successful in this role you will have excellent knowledge of developing and securing policy change at a national government level and raising the profile of an organisation through communications activity.
Ideally you will have experience across public affairs, policy and media work, and excel at building stakeholder relations. You will be an experienced media spokesperson and understand how to communicate policy matters in a simple and concise way.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
Pension scheme with an employer contribution of 8.5%
25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
Enhanced maternity, paternity, shared parental, and adoption pay
Flexible working around the core hours 10am-4pm
And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
An exciting opportunity has arisen to join the Progression Team at our Edinburgh Skylight as Progression Coach.
About the role
As Progression Coach, you will join an experienced, dynamic team dedicated to ending homelessness for the people we work with. Working in collaboration with partnering agencies, Progression Coaches work closely with members to provide information, guidance, and provide short interventions and coaching to prevent, improve and end their homelessness.
About you
The successful candidate will
- be passionate and dedicated about ending homelessness
- have a good knowledge of Scottish housing and homelessness legislation
- have a good knowledge of issues affecting homeless people, including housing, welfare issues, substance misuse, offending behaviour and social isolation
- have a proven track record of successfully using coaching, IAG or psychologically informed approaches with people who have experience homelessness
- skills and experience in partnership working and networking
- be flexible and adaptable to change
- be a strong team player, able to use their own initiative and reflect on their own practice
You may have previous experience in support work in the public sector or third sector with a focus on supporting marginalised people groups.
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
The Administration team plays a central part in running the operations of the Edinburgh Skylight and assisting the direct services support members. You will part of a lively and dynamic team contributing to the day-to-day operations and wider organisational goals.
A the Administrator, you will be part of the admin team supporting the day-to-day operations in the office and contributing to the wider Skylight priorities. You will act as the initial contact point for members (people experiencing homelessness who use our services) in office, over the phone and emails. You will also supervise volunteers and support staff with general enquiries.
About you
To be successful in this role you will have strong interpersonal skills and ability to work in a fast-paced environment. As you will be the first point of contact for members, staff and partner agencies, you will have an approachable & professional attitude and ability to communicate with a range of audiences. You will be able to organise your workload, prioritise and work flexibly where needed. Accurate record keeping and data management are essential to the role. Overall, you will be a positive team player and work with colleagues across the skylight.
Awareness of the homelessness sector is desirable.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy
- Pension scheme with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days and option to purchase up to 10 additional days leave
- Enhanced maternity, paternity, shared parental, and adoption pay
- Flexible working around the core hours 10am-4pm
- And more! (Full list of benefits available on website)
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis Skylight Edinburgh provides support for people who are either homeless or at risk of homelessness. We currently deliver our services both from our building and on an outreach basis. Our aim is to end homelessness in Edinburgh and our unique service offers information, advice and guidance, coaching, and teaching & learning which has sustained and continued positive results for people we work with.
As a Progression Manager, you will join the Edinburgh skylight management team at an incredibly exciting time of internal change. We are currently reviewing the way that we deliver our client services nationally, and as Progression Manager you will be central to the design and implementation of our service offer in Edinburgh. Additionally, Crisis Skylight Edinburgh will be moving into a bespoke, member-focussed building in central Edinburgh in 2022.
About the role
As Progression Manager you will manage a team of staff who deliver 1-1 support and interventions aimed at ending or preventing the homelessness of our members. You will work with the management team to ensure that our case management standards are embedded across the whole skylight. You will provide key management guidance and support to both the individuals on your team as well as the wider Skylight team. In addition, you will develop strong partnerships with statutory and voluntary sector organisations across Edinburgh. You will work collaboratively with the management team to ensure the support package for members is tailored to everyone to optimise their sustained route out of homelessness.
This is an 18-month fixed term contract
About you
To be successful in this role you will be an experienced operational manager with a proven track record of success working with vulnerable and excluded adults. The ability to lead by example, inspire and lead a multi-disciplinary team working with people with complex and enduring needs, as well as experience of developing external and internal partnerships to gain the most positive outcome for people using the service. You will be driven to end homelessness, experienced in motivating and managing a team, be an active and positive contributor to our management team locally and able to provide insight and influence on both internal and external audiences.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
Mandatory pension scheme, with an employer contribution of 8.5%
25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
This is a very exciting time to join the Edinburgh Skylight Team as we begin planning a move to new premises. We are currently recruiting for an Administration Manager to transition our team through this office move and oversee the core administrative functions across the service, including learning, coaching, events, our local Crisis at Christmas offer and our reception.
About the role
As Administration Manager, you will be responsible for ensuring that you are positive member of the local management team and will provide direction and support for all local events. You will also be responsible for developing and overseeing local financial processes such as petty case and processing of invoices.
About you
To be successful in this role you will have a proven track record of developing, implementing and managing processes and procedures to support a multi-disciplinary team contributing to effective service delivery. You will also have proven line management experience and an ability to work cooperatively as part of a team in a busy and pressurised environment. Experience of managing a diverse reception and providing excellent customer service is essential.
This is a 12 month fixed term role.
We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities and backgrounds.
Working at Crisis
As a member of the team, you will have access to a wide range of employee benefits including:
- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
We have an exciting opportunity to make a difference to those at risk of becoming homeless in Scotland. A new post, based in the Best Practice Team, will show how all public bodies can play their part in preventing homelessness.
About the role
Scotland has made huge strides in tackling homelessness, but more needs to happen and we know the best way of ending homelessness is by preventing it from happening in the first place. Crisis are pleased to support the change planned by Scottish Government through proposals for a new Homelessness Prevention duty outlined in the Programme for Government 21/22. As a Senior Best Practice Officer based in Scotland, with a focus on Prevention you will work to identify good prevention practice already happening across sectors, look to see where it isn’t happening and why, and show how services can be designed to ensure that opportunities to intervene early are taken by wider public bodies for those approaching their services. You’ll work closely with Crisis’ Scottish Policy and Campaigns team as they work to see the Prevention duty embedded in legislation.
This is a 2 year fixed term contract.
About you
To be successful in this role you will have great networking skills, and be good at making relationships across different sectors. You’ll understand how local authorities and wider public bodies work and be able to build connections and rapport with individuals working there. You’ll have an understanding of the Scottish homelessness system and the current legal framework that underpins it. You’ll know how services can be designed to make sure that those who need help can get it and how to listen to the voices of those who use it.
You’ll be passionate about change and seeing homelessness ended in Scotland with a drive and energy to shape the role to do this.
We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.
Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:
Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
Mandatory pension scheme, with an employer contribution of 8.5%
25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis Skylight Edinburgh is an outreach/hybrid service working with people who are homeless or at risk of losing their home, and our aim is to end homelessness for all those who we support. Our services include progression and housing support, a wellbeing offer, arts and engagement activities, learning, and employment support. Additionally, we deliver a commissioned project on behalf of Edinburgh City Council, supporting people who are homeless or at risk of homelessness to access property in the private rented sector (PRS).
About the role
During the first six months of this role you will be working as part of our Private Rented Sector (PRS)Team on our City of Edinburgh Council commissioned project called Help to Rent, supporting our members into accommodation in the private rented sector (PRS). This is rewarding and valuable work, helping members to identify, establish and sustain tenancies and essentially ending their homelessness. In the latter six months if funding on our Help to Rent project ends, you will support our wider team and work with our members to overcome any barriers they face in achieving their goals and ending their homelessness. We require the post holder to work flexibly with us around this. This role requires creativity, skilled delivery of psycho-social interventions and a passion for working with those who face multiple disadvantages in society.
About you
- To be successful in this role you will have proven experience and skills in the following areas:
- Engaging and working with adults experiencing multiple disadvantage
- Supporting people to end their homelessness and achieve their goals
- Offering quality housing-led information, advice and guidance
- Being creative in your interventions and member (client) work
- Member/client involvement and member/client-led support planning
- Working in a multiple disciplinary team or/and joint working with other services to deliver the highest possible level of support to the people you work with.
We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.
Working at Crisis
- As a member of the team you will have access to a wide range of employee benefits including:
- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation. We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
This is a very exciting time to join the Edinburgh Skylight Team as we begin planning a move to new premises. We are currently recruiting for a Facilities Manager to transition our team through this office move and carry out the day to day operations and management of the Edinburgh Skylight building and its facilities. The role will also assist the Head of Facilities Management with the provision of a FM service which embraces the organisation.
About the role
As a Facilities Manager, you will be responsible for ensuring that the building is compliant with relevant health and safety legislation and that all staff are sufficiently trained on these issues.
About you
To be successful in this role you will be NEBOSH qualified or willing to work towards. You will have experience of managing premises and central office functions and also have experience of financial management and budget control. You will be extremely organised and will be able to
We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.
Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:
• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. Crisis Skylight Edinburgh is currently recruiting a PRS Service Manager to join a busy outreach team which focuses on supporting people experiencing homelessness access the Private Rented Sector.
About the role
As Private Rented Sector (PRS) Service Manager, you will lead on the development and expansion of Crisis’ Private Rented Sector procurement service. You will line manage the PRS Team and will work with partners and stakeholders to forge and embed a clear pathway from homelessness to PRS. You will produce and share rapid learning from the Help to Rent commissioned project and the Pilot project to prove concept, allowing the service to upscale in Edinburgh and be replicated in other Scottish authorities. You will also work closely with our Best Practice Team to demonstrate the impact of these services.
About you
To be successful in this role you will have:
• An excellent understanding of the Lothian housing market, and the barriers and opportunities faced by people moving out of homelessness and into PRS locally, including what motivates landlords and letting agencies
• Experience or knowledge of the legal framework governing and good practice surrounding PRS housing in Scotland
• Skilled in sourcing and procuring properties
• Skilled in management and managing highly effective teams
• Excellent networking skills and stakeholder management
We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.
Working at Crisis:
As a member of the team you will have access to a wide range of employee benefits including:
• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
This is an exciting time to join our team. During the Coronavirus pandemic our bold, collective action has helped thousands of people off the streets in the space of just a few weeks and prevented thousands more people from becoming homeless. The easing of restrictions is a time to build on this and shape a better future for all of us. To make sure everyone housed temporarily during the outbreak is helped directly into a secure home of their own. To make this the beginning of the end of homelessness.
About the role
As Regional Fundraiser, covering the permanent post holder’s maternity leave, you will lead on the development and delivery of our established fundraising strategy and plans in Scotland. You will work closely with colleagues in your own nation and throughout Great Britain to ensure that our ambitious plans are achieved, and that our supporters and funding from a range of streams are integral to our success.
This is a 6 months fixed term contract.
About you
To be successful in this role you will be an experienced fundraiser and networker, with a proven ability to develop and implement a fundraising strategy and plan involving a range of income streams. You will share our passion and commitment to ending homelessness and will put Crisis supporters and members at the heart of our work.
Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:
- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it. Crisis Skylight Edinburgh is currently recruiting a PRS Service Manager to join a busy outreach team which focuses on supporting people experiencing homelessness access the Private Rented Sector.
About the role
As PRS Service Manager, you will lead on the development and expansion of Crisis’ Private Rented Sector procurement service. You will line manage the PRS Team and will work with partners and stakeholders to forge and embed a clear pathway from homelessness to PRS. You will produce and share rapid learning from the Help to Rent commissioned project and the Pilot project to prove concept, allowing the service to upscale in Edinburgh and be replicated in other Scottish authorities. You will also work closely with our Best Practice Team to demonstrate the impact of these services.
About you
To be successful in this role you will have/ be:
- An excellent understanding of the Lothian housing market, and the barriers and opportunities faced by people moving out of homelessness and into PRS locally, including what motivates landlords and letting agencies
- Experience or knowledge of the legal framework governing and good practice surrounding PRS housing in Scotland
- Skilled in sourcing and procuring properties
- Skilled in management and managing highly effective teams
- Excellent networking skills and stakeholder management
We want Crisis to be an inclusive employer which then reflects our members and the communities we work in. We want to offer opportunities to everyone regardless of their gender, ethnicity, disability, religion, sexual orientation or age. We particularly welcome applications from people with lived experience of homelessness.
Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:
- Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
- Mandatory pension scheme, with an employer contribution of 8.5%
- 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
This is an exciting time to join our team. During the Coronavirus pandemic our bold, collective action has helped thousands of people off the streets in the space of just a few weeks and prevented thousands more people from becoming homeless. The easing of restrictions is a time to build on this and shape a better future for all of us. To make sure everyone housed temporarily during the outbreak is helped directly into a secure home of their own. To make this the beginning of the end of homelessness.
About the role
As Regional Fundraiser, covering the permanent post holder’s maternity leave, you will lead on the development and delivery of our established fundraising strategy and plans in Scotland. You will work closely with colleagues in your own nation and throughout Great Britain to ensure that our ambitious plans are achieved, and that our supporters and funding from a range of streams are integral to our success.
This is a 6 months fixed term contract.
About you
To be successful in this role you will be an experienced fundraiser and networker, with a proven ability to develop and implement a fundraising strategy and plan involving a range of income streams. You will share our passion and commitment to ending homelessness and will put Crisis supporters and members at the heart of our work.
Working at Crisis
As a member of the team you will have access to a wide range of employee benefits including:
· Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
· Mandatory pension scheme, with an employer contribution of 8.5%
· 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.
When you join us you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.
We have 5 staff diversity networks which include Black, Asian and Ethnic people, LGBTQ+ people, those with Lived Experience of Homelessness, Women at Crisis and Disability Awareness.
About us
Crisis is the national charity for homeless people. We know that homelessness is not inevitable. We know that together we can end it.
Crisis is currently recruiting for a Landlord Liaison Officer in Edinburgh to recruit Private Rented Sector landlords to the service.
About the role
As LANDLORD LIAISON OFFICER, you will be involved in encouraging and attracting landlords to work alongside Crisis to provide private tenancies to people experiencing homelessness. You will provide information and advice about the service, and act as the primary contact for landlords and letting agencies.
This is a temporary role for 8 - 10 months.
About you
To be successful in this role you will be experienced in engaging and working with landlords and letting agencies. You will need to demonstrate the ability to advocate effectively, with good negotiating, interpersonal, and networking skills. You will have demonstrable knowledge of the welfare benefits system and desirable knowledge of the legal framework and systems around PRS housing in Scotland.
Benefits
As a member of the team you will have access to a wide range of employee benefits including:
• Interest free loans to purchase a train season ticket or a bike or for a deposit to secure a tenancy
• Mandatory pension scheme, with an employer contribution of 8.5%
• 25 days’ annual leave which increases with service to 28 days
Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience and career.