ISE Team Manager (Engagement & Communications)
- Full time
- £58,849 – £68,218
- Edinburgh
- Closing 23rd February 2024
- Advertised from 9th February 2024
- Contract Type: Permanent, Full Time (Monday to Friday 9am-5pm). Salary scale: Band 5 (salary placement on joining is normally at the starting point of the scale)
- 40.5 days of annual leave including public holidays, Flexible working arrangements, Civil Service Pension Scheme arrangements, Life Assurance scheme, Employee Assistance Programme
Role
The SPSO is the final stage for complaints about organisation’s providing public services in Scotland. We investigate complaints across a wide range of sectors including councils, the NHS, housing associations, most water and sewerage providers, the Scottish Government and its agencies and departments, colleges and universities, prisons, and most Scottish public bodies. We also review decisions about the Scottish Welfare Fund and we are the Independent National Whistleblowing Officer.
We are looking for an experienced professional with a proven track record in engagement strategies to support the leadership team in developing and delivering the SPSO’s engagement & communications strategies as we explore new and innovative ways of engaging with our stakeholders.
Reporting to the Head of Improvement, Standards and Engagement (ISE), this role is responsible for leading a small team to manage the operational delivery of all areas of engagement and communications. This includes the promotion of the SPSO’s activities in relation to setting national complaints and whistleblowing standards and driving improvement in public services through our investigative casework.
You will have an excellent understanding of, and track record in engagement & communications and developing content to inform and engage target audiences with 3 years’ relevant experience in either corporate communications, public relations, press office or journalism. You will have experience of running large scale conferences. Good oral communications and interpersonal skills, including the ability to communicate confidently and positively at all levels is essential to this roles, along with the ability to engage with complex, technical issues but maintain a lay person’s perspective on engaging messaging and communications.
Application notes
If you are interested in joining an organisation that enjoys challenge and strives for continuous improvement, please visit spso.org.uk/vacancy-ise-team-manager-engagement-communications for an application pack.
For further information, please contact 0131 243 0982 or you can email recruitment@spso.gov.scot.
Closing date: 10am on Friday 23 February
Interviews
All applicants will be notified of the outcome of applications by 4 March. Interviews will be held remotely through video conferencing and candidates shortlisted for interview will be notified of the next stage of the process by 04 March.
Please note we regret that we are unable to consider applicants previously unsuccessful at interview.
Equal Opportunities Statement
We welcome applicants from all backgrounds and communities and in particular those that are currently under represented in our workforce. This includes, but is not limited to, Black, Asian and Minority Ethnic candidates and candidates with disabilities.
We are committed to providing equal opportunities in employment and in the service provide to complainants. No job applicant, staff member or person receiving a service from us will receive less favourable treatment on the grounds of sex, gender, marital status, or racial grounds or on grounds of disability, age, sexual orientation, language or social origin, or of other personal attributes including beliefs or opinions, such as religious beliefs or political opinions.
We are totally opposed to discrimination. We are committed to conducting the business in a way that is fair to all sections of the community. This may mean taking positive steps to ensure equal opportunities for staff involved in staff selection, staff management and service delivery.
Top job! Assistant Director (Programmes and Participation)
- Full time
- £44,790 – £49,740
- Remote: Temporarily, otherwise central Edinburgh.
- Closing 6th August 2024
As a member of the senior management team, the Assistant Director (Programmes and Participation) is instrumental in leading Together’s strategic initiatives across a broad spectrum of programme development, with a significant focus on enhancing the rights and participation of babies, toddlers, and early years children. This role is pivotal in supporting the Director by managing essential areas of operational and strategic responsibility, facilitating the effective implementation of Together’s strategic priorities, and ensuring programmes are impactful and aligned with organisational goals.
Key areas of responsibility include:
- Overseeing the development of Together’s programmes, leading innovative initiatives and supporting Together's Director as a spokesperson on key children’s rights matters.
- Developing and managing fundraising strategies, building and maintaining strong relationships with funders and stakeholders, and overseeing the financial management of all programmes and participation budgets.
- Enhancing children’s participation initiatives and implementing participatory practices across all programme activities.
- Management and mentoring of the Programmes and Participation team, encouraging a culture of high performance, collaboration, and continuous learning within the team.
Throughout the role, the post-holder will be expected to involve Together’s membership – including children and young people – whenever possible and appropriate.
Reporting to: Director
Children and Young People Service Manager
- Full time
- £36,949 – £40,110
- Hybrid: Edinburgh or Glasgow with hybrid working
- Closing 19th August 2024
Around since 1923, SAMH is Scotland’s national mental health charity. SAMH has represented the voice of people most affected by mental health problems in Scotland for 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.
These services together with our national programme work in See Me, Respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.
For Scotland’s Mental Health
About the Role
SAMH aims to improve the mental health and wellbeing of children, young people and the adults around them, through a range of mental health targeted supports, as well as capacity building work, information and other resources.
We are entering a new and exciting phase in our Children and Young People offering and seek an experienced Service Manager to support our projects and staff.
Working alongside the Children and Young People Development Manager the Service Manager will ensure the smooth delivery of our projects, consolidating and developing systems, structures and practice, to ensure the best outcomes for those we support and engage with.
They will manage a staff team of practitioners supporting a range of projects across Scottish localities.
The successful candidate will have excellent knowledge and experience of children and young people’s mental health and wellbeing, and have worked with schools, youth groups, health including CAMHS.
The service manager will have excellent people, leadership and communication skills, with experience in staff management, service development and young person-centred support work. They will have an understanding of the challenges that children, young people and their families’ experience, which impacts on mental health and wellbeing, along with the barriers they face getting the support that they require.
With experience in project funding, contracts and partnership working they will work alongside SAMH colleagues, funders, local authorities, health boards and other partners to support and review existing projects and delivery models, along with the development of new and innovative approaches, in line with our strategy in supporting children and young people’s mental health.
A full drivers licence and access to a vehicle is essential.
What we will provide for you
You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;
- Reimbursement of PVG, Disclosure.
- Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
- 30 days annual leave rising to 33 after 5 years’ service
- 4 public holidays
- 2 paid wellbeing days off per year to use on what matters to you
- Team wellbeing budgets
- Workplace pension scheme
- Life Assurance policy
- Employee Assistance Programme
Top job! Breast Cancer Centre House Manager
- Full time
- £37,500 – £45,000
- On site: Edinburgh
- Closing 12th August 2024
The House of Hope will exist to help people in Edinburgh and the surrounding areas. The centre will be a haven away from the outside world where those who are impacted by breast cancer can be who they need to be in a safe space, whilst offering connectivity, support, and friendship.
Cancer is hard and takes its toll on you and those around you. We aim to nurture, improve the quality of life, and enrich the emotional wellbeing of our users by offering sanctuary and support within a home-like environment at a time when they need it most.
You are more than a diagnosis. The service will be designed to be person centred with the voice of the patients and their families at the heart of The House.
The Role:
This is an exciting opportunity to be responsible for leading the launch, growth and development of professional, effective and accessible breast cancer support services for The House of Hope Scotland.
We have an experienced and passionate board of trustees, working alongside an active network of volunteers. You will report to the Chief Executive Officer and will work closely with our trustees and patient volunteers.
This dynamic role requires an individual who displays strong interpersonal skills and the ability to manage a multi-disciplinary team. The successful candidate must be proactive, adaptive and responsive to the changeable demands of working in a person-centred environment.
You will be the first point of contact for operations within The House of Hope. You will with the board and CEO to develop the launch operational strategy and programme, overseeing the refurbishment of the building and begin to carve out relationships with service providers and stakeholders.
We need a self-starter who is passionate about supporting those impacted by breast cancer - no two days will be the same.
Signposting and working in partnership with organisations across Scotland who can provide services of benefit to our user group will play another key part in this role. You will support the CEO and trustees with building relationships both across the Scottish cancer network and with potential service providers. We also want to work to increase our networks with health professionals, to help them support their patients.
Within the House of Hope itself and digitally we will provide information and support for those with breast cancer via a direct patient support service. You will help to establish and sustain support groups for breast cancer patients and their families, providing patient information about breast cancer to patients and major centres of breast cancer treatment, and running events (both online and face to face).
This is a unique and exciting role that will allow you to use your skillset to work with us to develop and open The House of Hope Scotland. The CEO, trustees, founders and wider voluntary team will support you at every stage.
Learning Facilitator
- Part time
- £28,759 – £31,595 pro-rata
- Hybrid: Edinburgh based with travel across Scotland
- Closing 13th August 2024
Are you an experienced trainer with the ability to engage a wide-ranging audience, and knowledge of conflict resolution?
If so this could be the ideal opportunity for you
About the service
Cyrenians’ Scottish Centre for Conflict Resolution (SCCR) is a National Resource Centre for best practice in conflict resolution, mediation and early intervention work with a particular focus on young people and families. Our award-winning digital resources, free training and events improve understanding of conflict and emotional needs, to transform relationships and lives.
About the role
This role will ensure that the SCCR continues to evolve and extend its reach. You will:
- Develop and deliver workshops and events, both online and in person
- Contribute to our range of digital resources
- Maintain and develop working relationships with family support services, schools and other groups / organisations
- Monitor and report on the progress of our work
About you
We are looking for an experienced trainer / facilitator with energy and enthusiasm to take this work forward. You will be creative, innovative and a highly motivated team player with an interest in improving the relationships and lives of young people and families.
You should also be:
- Well organised and effective with your time management.
- Flexible and creative in your approach
- Able to demonstrate our values of compassion, respect, integrity, and innovation in the work that you do.
How we will support you
You’ll be part of a small team, led by a supportive manager. There will be opportunities for you to learn and develop, while sharing your skills and experiences. You will have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
About us
At Cyrenians we tackle the causes and consequences of homelessness by taking a Public Health Approach to Homelessness Prevention. We take a values-led and relationships-based approach to delivering all our services.
You can find out more about our impact and our values online.
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