Victim Support Scotland – Empowering People Affected by Crime.

We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role

This is an exciting opportunity to join our team as a Support Co-ordinator, (up to 12 month Fixed-term contract) working 28 hours per week. Work pattern: Monday - Friday between 8AM - 8PM & Saturday 10AM - 4PM

Primary location: Glasgow, however you will be expected to cover all areas of the locality

Reporting directly to a Locality Manager, you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers, you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime, our service users. Responsible for all aspects of a volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

What you’ll need to be successful

We are looking for someone who is experienced in a similar role and can evidence of continuing professional development, effective leadership style, able to build confidence, motivate and improve performance with a clean full driver licence. Analytical skills, must be able to understand, collect, analyse, report and present data. The ability to challenge stereotyping, prejudice, discrimination and bias. Good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours and able to travel as required.

Further details of this role are available in the job description: Support Co-ordinator - Glasgow - Victim Support Scotland

Please note - This post will be subject to a satisfactory PVG check

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days (Pro-rata), but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

Victim Support Scotland – Empowering People Affected by Crime.

Do you want to work with an organisation that makes a difference to the lives of people affected by crime? We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What you’ll need to be successful

The postholder will be the volunteering team lead on the strategic and cross-organisational approach to volunteer communications and engagement, ensuring our volunteers feel connected and committed to Victim Support Scotland and have the information and updates they need to carry out their roles. This involves acting as a source of expertise around volunteer communications and engagement and being a key enabler of engagement initiatives. For example, the postholder will keep up to date with innovative practice around volunteer engagement and retention, making recommendations to colleagues about new approaches, driving forward key programmes and projects such as Volunteers’ Week and advising and empowering colleagues and stakeholders to value and recognise volunteers. Alongside these responsibilities, the postholder will work closely with other members of the volunteering team on shared ongoing responsibilities within the team. These include the delivery of our volunteering strategy, the recruitment and induction of volunteers, and supporting the onboarding and offboarding of volunteers.

Further details of this role are available in the job description - Volunteer Co-ordinator – Communications and Engagement Lead - Victim Support Scotland

What we offer

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union.

Who We Are?

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

• Our Vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland.

• Our Mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences.

All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person-centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What is the role

This is an exciting opportunity to join our Support for Families Bereaved by Crime (SFBC) team as Key Support Worker, working working year round, 35 hours per week. The main hours of work are Monday – Friday 8am - 8pm & Saturday 10am - 4pm. A TOIL policy is in place.

As a member of the team and reporting to the SFBC Manager, the role of Key Support Worker is to provide comprehensive support to families bereaved by murder or culpable homicide. This will involve providing structured social support, emotional and practical support, sourcing and providing up to date information, liaising with other justice and community organisations, supporting the family as they interact with the criminal justice system and helping them to reach a new balance in their lives after trauma. You will play a key part in the ongoing evaluation, development and improvement of the service including advocacy, peer support and support for children and young people. You will work closely with colleagues in other agencies such as counselling services, Police Scotland and representatives from the Crown Office and Procurator Fiscal Service.

This is a complex role in a fast paced environment within a supportive team and you will be expected to show excellent communication skills, high level administrative and recording skills, a commitment to partnership working and ensuring that the needs of families are at the heart of the service through service user engagement and participation work.

If you are looking for a role with a purpose, where you can really make a difference, then this may be the role for you.

What you’ll need to be successful

We are looking for someone who is educated to SVQ3 Level or experienced in a equivalent role, effective leadership style, excellent organisational and time management skills, ability to use own initiative, self-sufficient with the ability to manage own workload and a good observation skills to assess and support victims where they may be unable to articulate their wants and needs due to trauma. Good working knowledge of the voluntary/charity sector is required, as is a willingness to be flexible in working hours and able to travel as required.

Further details of this role are available in the job description - Key Support Worker - Victim Support Scotland

Please note - This post will be subject to a satisfactory PVG check.

What we offer?

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union. Supporting employee development is important to us and we offer comprehensive learning and development opportunities.

Victim Support Scotland – Empowering People Affected by Crime.

Do you want to work with an organisation that makes a difference to the lives of people affected by crime? We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference.

Who We Are

Victim Support Scotland provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs. Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. Our mission is to ensure that all those affected by crime receive high quality support that will help them to recover from their experiences. All our work is guided and underpinned by our six core principles of being engaging and compassionate; inclusive and accessible; person centred; adaptive, flexible, and responsive; collaborative; and knowledgeable and skilled. Now is the time to join Victim Support Scotland, helping us work towards the ambitions of our 5-year plan: Empowering people affected by crime: VSS Strategy 2021-2026.

What you’ll need to be successful

The ideal candidate will be used to working independently as well as part of a team and be able to demonstrate experience of managing a challenging workload in a busy environment to meet deadlines. The postholder will be the volunteering team lead on a people driven, strategic and cross-organisational approach to learning and development for both our volunteers and volunteer line managers. This role ensures that VSS volunteers and the staff who manage and support them have the skills and knowledge they need to carry out their roles. Acting as a source of expertise, the postholder will be up to date with current theories and practice relating to learning and development. They will drive forward key programmes such as a review of our learning and development offer for volunteers, contribute to the delivery of VSS current volunteer learning and development programme and advise and support colleagues and stakeholders around learning. Alongside these responsibilities, the postholder will work closely with other members of the volunteering team on shared ongoing responsibilities within the team. These include the delivery of our volunteering strategy, the recruitment and induction of volunteers, and supporting the onboarding and offboarding of volunteers.

Further details of this role are available in the job description - Volunteer Co-ordinator – Learning and Development Lead - Victim Support Scotland

Please note - This post will be subject to a satisfactory Basic Disclosure Scotland check.

What we offer

When you work for Victim Support Scotland, your wellbeing is important to us. Not only do we offer an enhanced annual leave package of 39 days, but you will also have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more. In addition we offer a generous pension, enhanced maternity and paternity pay and access to a credit union.