work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

• Personal development and employability programmes
• Self-help coaching
• Supported accommodation
• Care at home
• Housing support
• Befriending
• Social cafes

The Service

LinkLiving is a trauma-informed Scottish health and wellbeing charity that supports people of all ages to overcome the negative impacts of trauma, mental health, inequality, and isolation. Our Link Academy SQA training centre provides a wide range of accredited and non-accredited courses that help people develop new skills. The service works hard and creatively to maintain the early engagement of participants. We support people by offering mental health and wellbeing programmes, independent living skills and a wide range of qualifications to support their progression including volunteering, employability, tenancy, youth work and leadership award qualifications

The Job

The purpose of the job is to recruit, train and support a team of volunteers who have an interest in, or have been affected by homelessness. As Volunteer Peer Educators, they will deliver a range workshops in Fife high schools, focusing on homelessness prevention, independent living skills and wellbeing. From experience, we know that pupils are more likely to listen to peers with lived experience than a teacher or adult sharing similar information.

You will manage volunteers by providing training and support in their role while also supporting their personal development and future aspirations. As a Project Worker, you will work with local schools to implement the programme as part of their provision. You will also develop relationships with other agencies and actively promote Linkliving's programmes and services.

About You

We are looking for a dedicated and dynamic individual with a strong educational background and a passion for volunteer management to join our team. You will possess a good standard of education, with standard grade passes (or equivalent) in core subjects such as English and Maths.

Your experience in coordinating training courses will be crucial, and you will bring a wealth of knowledge in best practices in volunteer management, particularly with an understanding of Investing in Volunteers. You will have a solid grasp of the Trauma Skilled Practice Framework (NES Framework) and have demonstrated experience working with individuals with complex needs or backgrounds.

Proficiency in Microsoft Office Suite is essential, alongside a comprehensive understanding of the employability sector and volunteering initiatives. Your effective communication skills, both written and oral, will allow you to convey information clearly and concisely to a variety of audiences.

You will have experience in developing and delivering training programmes and be knowledgeable about evaluation methods to ensure their effectiveness. A non-judgemental attitude and a willingness to embrace diversity are core values you hold, enabling you to work empathetically with volunteers from various backgrounds.

Adaptability and the ability to integrate into new environments quickly are key, as is the capacity to work openly and honestly within a team setting. You will be adept at prioritising and planning both your workload and that of your team members.

Building and nurturing relationships with other voluntary organisations, employability networks, and statutory agencies will be second nature to you. Additionally, you must have the ability to drive and be willing to travel between services as required.

If you are an organised, communicative, and compassionate individual with a strong understanding of volunteer management and training, we would love to hear from you.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme
• 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service
• opportunity to buy and sell holiday
• enhanced company sick and family friendly pay
• access to paid SVQ qualifications and a wide range of learning and development opportunities
• funded Disclosure Scotland and Scottish Social Services Council memberships
• defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options
• access to an Electric vehicle leasing scheme, subject to the terms of the scheme
• life assurance scheme providing death in service benefits to named beneficiaries
• healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services
• employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being
• annual flu vaccination
• access to a savings and borrowing scheme
• cycle to work scheme
• monthly bus pass scheme
• season/travel ticket loan and much more!

For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us

This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration. Link will meet the cost of any new PVG scheme membership or scheme record update.

Hanover has been successfully housing and supporting people in Scotland for over 40 years. Our core purpose is to help people feel safe and secure at home so they can live full and independent lives. Part of this includes our Telecare service, which operates (through a control room environment) a seven day, 24-hour service to ensure customer safety and wellbeing.

About the Role

Hanover Scotland are excited to be recruiting for a permanent Telecare Manager to join our Telecare team.

Based within the Customer Services Directorate, reporting to the Head of Care & Support, this role can work from either our Edinburgh or Glasgow office on a hybrid basis. The successful candidate must be able to attend one of our offices as and when requested. This is a fantastic opportunity to join at a time of growth and development within the organisation.

As Telecare Manager you will:

• Manage and lead the Telecare service, ensuring this delivers value and quality for our customers.
• Set and maintain high quality standards and champion continuous development to support service growth.
• Support us to modernise our services by adopting a growth mindset, seeking new business opportunities, and actively adopting technological advances.
• Lead on the delivery of the Telecare Improvement Plan and play a strategic role in the growth of our Telecare service.
• Coach, develop, and inspire the Telecare Supervisor and Telecare (Admin) Team Leader to deliver a high-quality, consistent customer experience through the continual development of the team.
• Effectively set and manage budgets to deliver a financially viable service.
• Ensure that the service maintains Telecare Services Association (TSA) accreditation and complies with necessary statutory requirements and relevant standards.
• Run an effective contract management framework with commercial customers to deliver our contractual commitments with local authorities and other housing associations.
• Proactively collaborate with internal and external partners in a way that is fully reflective of our values and behaviours and enables the Telecare service to thrive.

About You

• Substantial people and customer services management experience, operating in either a Telecare or Customer Services Centre environment.
• Capable of delivering business objectives and delivering positive results in performance.
• Confident to act as a people leader and role model for a team, supporting our senior and operational team leaders to be confident and effective in their roles.
• Evidence of strong communication skills at a senior level and demonstrating approaches that enable and empower others.
• Significant business development, budgetary and contract management experience.
• Strong digital literacy skills and confidence to handle core ICT systems.

What We Offer

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed are rewarded through:

• Competitive salary and pension options
• Flexi-working and a Hybrid Working Model
• Health and Wellbeing support networks including Mental Health First Aiders and a 24/7 GP helpline
• Access to our new Hanover Perks platform which includes high street discounts, health cash plan and fuel card
• Cycle to work scheme
• Family friendly policies

Are you passionate about helping people to live a better life? Do you want to work for a charity where your health and wellbeing matter just as much as the people you support? Do you want to be part of a trauma-informed team where you will be supported to develop creative and flexible ways of working?

At LinkLiving, our values and people are at the heart of everything we do including how we recruit our staff. It is important for us to find people who share our values, which are:

• Empathy (listen to and understand an individual’s needs and circumstances)
• Respect (treat others the way they wish to be treated)
• Integrity (be honest and have strong moral principles)
• Caring (show kindness and concern for others)

LinkLiving is a Scottish health and wellbeing charity that supports people to manage or overcome the effects of negative life experiences (including trauma, mental health challenges, poverty and inequality) so that they can build on their strengths and aspirations in order to live their best possible lives. We support people through a range of models including:

• Personal development and employability programmes

• Self-help coaching

• Supported accommodation

• Care at home

• Housing support

• Befriending

• Social cafes

The Service

Our Outreach and Advice Service provides short-term advice and support to C~urb Private Sector Leasing (PSL) tenants.

LinkLiving Project Workers provide outcome-focused support to help tenants maintain their tenancies. The level and content of the support provided will be tailored to meet the needs of each person, both in terms of frequency and content

The Job

The purpose of the job is to support people with complex needs living in temporary accommodation through the provision of opportunities to enhance their independent living skills, and support tenancy sustainment and employability. You will offer advice and guidance in relation to benefits as well as supporting tenants who have no recourse to public funds referring to appropriate organisations as required. Provide information in relation to employment and training that would benefit the tenants you work with, making referrals where appropriate. You will work closely with the PSL team as well as your LinkLiving colleagues to provide a service that meets the needs of the tenants.

You will be responsible for supporting PSL tenants by providing high quality one to one support creating a plan with achievable goals. The level and content of the support you will provide will be tailored to meet the needs of each individual, both in terms of frequency and content. You will be expected to work with minimum supervision.

About You

The ideal candidate for this position will have a solid educational background and a strong understanding of working with individuals who have complex needs. They should have experience supporting clients facing complex issues and possess a comprehensive knowledge of housing options, and a deep knowledge of the services available in Edinburgh. They should have experience supporting clients with employability issues, accessing employment or volunteering opportunities and training / education.

Effective communication skills, including excellent written, oral, and IT proficiency, are essential for this role. The candidate should also have a familiarity with the benefits systems to support tenants throughout the application and appeals processes.

The candidate should demonstrate a non-judgmental attitude and a willingness to embrace diversity. adaptability, honesty, and collaboration within a team setting are essential qualities. Strong prioritisation and planning skills, as well as proficiency in using ICT equipment and client management systems, are necessary. The candidate should also have the ability to build relationships and partnerships with other voluntary and statutory agencies.

If you also have the ability to drive and travel between services and a passion for supporting individuals with complex needs, we encourage you to apply for this role.

For a comprehensive list of the essential and desirable criteria required for this post, please refer to the Job Specification in the Job information Pack above.

What’s in it for you?

The benefits of being a LinkLiving employee (subject to the policies and benefit terms and conditions) include:

• Competitive salary, reviewed annually, and opportunity for annual performance related salary increases and discretionary non-consolidated pay awards, subject to terms of the scheme

• 35 days’ holiday per year (inclusive of public holidays) pro rata plus additional 3 days pro rata after 3 years’ service

• opportunity to buy and sell holiday

• enhanced company sick and family friendly pay

• access to paid SVQ qualifications and a wide range of learning and development opportunities

• funded Disclosure Scotland and Scottish Social Services Council memberships

• defined contribution pension scheme with generous employer contributions plus salary exchange and additional voluntary contribution options

• access to an Electric vehicle leasing scheme, subject to the terms of the scheme

• life assurance scheme providing death in service benefits to named beneficiaries

• healthcare cash plan for employees (and dependents) to support health and wellbeing plus discounts on shopping, restaurants, and other services

• employee assistance programme for employees and their immediate household dependants to support health, mental and financial well-being

• annual flu vaccination

• access to a savings and borrowing scheme

• cycle to work scheme

• monthly bus pass scheme

• season/travel ticket loan and much more!

For a full list of benefits available to employees, please see the following link - linkliving.org.uk/work-with-us

This post is subject to Protection of Vulnerable Groups (PVG) Scheme registration. Link will meet the cost of any new PVG scheme membership or scheme record update.

Further Information

Interested? If you have any questions about the role, please email jobs@linkhaltd.co.uk and we can arrange for someone from the service to call you for an informal chat.

To find out more about what LinkLiving do and to view the generous pay and benefits package, please visit our website at linkliving.org.uk

If you’re thinking about working in adult social care, download the Guide to adult social care jobs in Scotland for in-depth information on everything you need to know to get started. In addition, you can enrol on a free, online 6 week part-time tutor-supported ‘Introduction to a Career in Social Care’ course. The course introduces the area of social care and can be a stepping-stone to employment or further training.

Home-Start Edinburgh is a volunteer-led charity with over 35 years-experience working in local communities, supporting families with a child under 5 in the home. We are currently recruiting for the role of Family Support Co-ordinator. Whilst our Head Office is in Leith, the successful applicant will be required to support volunteers and families in one of Edinburgh’s four localities.

This role will be tasked will support families, predominantly through the network of volunteers they recruit, support and train. They will also be expected to contribute to the wider operation and further development of the scheme.

The post-holder will work with the other Family Support Co-ordinators, as well as other staff, to ensure families receive holistic, high quality support. They will contribute to the ongoing training and development of volunteers, including delivery of the Volunteer Prep course, as well as networking with other local organisations.