Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

We are looking for an enthusiastic, self-motivated, and dynamic Café Manager to lead Edinburgh’s first coffee shop where 100% of profits provide mental health support across Scotland, Hopetown Coffee.

This is an exciting role that will play a key role in establishing Hopetown Coffee as one of the go-to establishments within Edinburgh’s coffee scene along with bringing business acumen to inspire projects and initiatives that help boost income. This is a hands-on job, we are looking for someone who can operate a café machine like it is second nature as well as being a good team leader. The postholder will be tech-savvy, able to multi-task, has great management skills, and is able to inspire and motivate a small team of exceptional staff.

The Café Manager is a pivotal role within our Operations Team and is a unique opportunity to work within the Charity sector where you will create an uplifting, non-stigmatising café that will be known for great coffee, and awareness raising of mental health and mental illness, and is a dynamic space where everyone is welcome.

Café’ operational hours are: Monday – Saturday 08:00 – 17:00hrs and Sunday 08:00 – 16:00.

Key Responsibilities:

• Lead and manage the day-to-day operations of the café
• Enhance and achieve sales and guest review targets
• Quality control of food and drinks, ensuring that each item served to a customer is of the highest quality
• Ensure the business runs at net zero and where appropriate work with other social enterprise businesses within the community
• Bring fresh ideas to the business through revolving menus, deals, events
• Ensure the highest standards of Health & Safety are always maintained
• Ensure all aspects of Health and Security, fire, and emergency procedures are established and maintained
• Ordering and stock management and rotation
• Line manage and develop your team to their full potential, manage rotas, and lead on staff recruitment
• Contribute to the sales and marketing strategy for the business including the day-to-day management of social media platforms

Essential Criteria:

• Barista Experience (1 year)
• Hospitality Management Experience (1 year)
• Align with the values of Change Mental Health

Directorate: Operations

Reports To: Director of Operations

Benefits:

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges
• A 35-hour working week, enhanced sick pay & season ticket loan
• Flexible and Hybrid Working
• Blue Light Discount Card
• Cycle to Work Scheme
• Enhanced sick pay and leave entitlements
• Generous 37 days’ holiday
• Paid Mental Wellbeing Days
• Professional development including funded opportunities

We are offering an exciting opportunity for a new member of staff to join our team and be part of a ground-breaking approach to mental health services!

Thrive Edinburgh brings together a collaboration of partner organisations who work together to improve the mental health and wellbeing of people across the city, with the aim of supporting people to live well and fulfil their potential.

We are looking for an experienced Mental Health and Wellbeing Practitioner to join our North-West Edinburgh Thrive Welcome Team. This role is part of a multidisciplinary team, including Mental Health and Wellbeing Practitioners, Peer Workers, Mental Health Nurses, Occupational Therapists and Social Workers. Together we deliver a multi-disciplinary approach, so people can access support when and how they need it.

You will support the delivery of regular Thrive Drop Ins in North-West Edinburgh. You will also deliver short-term individual support, improving people’s mental health and wellbeing, supporting self-management and community connections through the person-centred support you offer.

If you have experience of delivering mental health support and are interested in this opportunity, we’d love to hear from you!

Transform Forth Valley is offering this post in partnership with the Falkirk Health and Social Care Partnership.

This post will be split with 3 days in the Falkirk Self-Neglect and Hoarding Service, and 2 days in the Falkirk Social Inclusion Project.

The aim of the Self-Neglect and Hoarding Service is to support people living in Falkirk who are experiencing issues with hoarding. We currently have an established Self-Neglect and Hoarding Service in Falkirk & Clackmannanshire, with this new post expanding our team. Self-neglect is an extreme lack of self-care, it is sometimes associated with hoarding.

People who experience self-neglect often decline help from others; in many cases they do not feel that they need it or can be overwhelmed by their circumstances and are often socially isolated. This often leads to crisis interventions following a significant deterioration. We work with people who are affected by hoarding disorder and other conditions that result in extreme clutter and chronic disorganisation to make long-term sustainable change. This service aims to provide early, effective, and supportive interventions to those adults who are experiencing self-neglect and hoarding.

We aim to provide early intervention to identify need to offer support and improve outcomes, by reducing health inequalities and enabling adults to realise their potential and be connected to resilient and compassionate communities

The Social Inclusion Project (SIP) supports people who use alcohol and drugs and have backgrounds of offending or other particularly challenging behaviour, to access existing services, referred by partner organisations. The SIP model complements the work of existing agencies/services by supporting people to interact with services when their complex needs (such as substance use, homelessness, mental health illness, learning disability, welfare benefits issues, social isolation and / or family dysfunction) present barriers for their access to care. The collaborative approach between the SIP and existing services is proven to deliver an effective means by which people can access services which they might otherwise struggle to interact with.

This post holder will work directly with the service user to enable their access to an integrated pathway across universal services including the ‘Third Sector’ and wider Health & Social Care services. The service aims to tackle the issues associated with social exclusion by supporting the people affected to enable their engagement with community-based supports.

The post holder will report to the Team Leader. They will work in partnership with colleagues from Falkirk Council’s Housing and Social Work, Police Scotland, Scottish Fire and Rescue Service, NHS Forth Valley and Substance Use Services. In partnership we aim to provide services that are specifically designed to identify, engage, and support individuals. This includes issues of substance use with mental health, physical health, exclusion, learning disabilities, offending behaviour, self-neglect & hoarding, anti-social behaviour, housing, and social problems.

The post holder as an employee of Transform Forth Valley will have a corporate responsibility to contribute to the overall performance of the organisation to ensure that contractual outputs and targets are achieved. There is a responsibility for the post-holder to demonstrate a commitment to continuous improvements in service delivery for the benefit of the service user, the service, and the partners.

The post-holder will be required to work from several operational sites across the local authority areas and work flexibly within an agreed number of hours to maintain the most appropriate level of provision.

Organisational Profile

Transform Forth Valley is a Scottish based registered charity limited by guarantee (SC033772).

Transform Forth Valley is governed by a Board of Directors and is strategically led, managed, and operated on a day-to-day basis by a Corporate Leadership Team consisting of a Chief Executive, Operational and Corporate Service Managers.

Transform Forth Valley offer a wide range of services to support individuals and families who are impacted by inequality, whether this be societal, financial or in relation to their health.

Transform Forth Valley is dedicated to empowering individuals and families to live a more fulfilled life. We work with partners to actively challenge inequalities and to achieve sustainable change.

You can find out more about Transform Forth Valley here: transformfv.org.uk.

Benefits:

• Leave – For full time employees Transform Forth Valley offer 30 days of Annual Leave plus 9 days of Statutory Holiday per annum.
• Pension – If eligible Transform Forth Valley will auto enrol you into our pension scheme where we will contribute 5%, and employee’s a minimum of 3%, of your pensionable salary.
• Wellbeing Days – For permanent members of staff, who have completed their probationary period, Transform Forth Valley offer two day’s paid leave of absence per annum as a ‘wellbeing day’ to support positive mental, physical, and emotional wellbeing for staff.
• Death in Service Insurance – If eligible Transform Forth Valley will place you into the scheme upon commencement of employment and the lump sum benefit is 4 x Basic Annual Salary.

We are recruiting – come and join Scottish Families!

We are seeking a Helpline Support Worker (0.8 – 1.0 FTE) to support a number of national programmes and services, including Scottish Families Helpline, Click & Deliver Naloxone, and Bereavement Support services. The post operates as the first point of contact for family members (age 16+) affected by someone else’s alcohol or drug use, and others contacting our Helpline and associated services.

The role includes:

• Helpline & National Support: Providing empathetic support and accurate information, signposting enquiries, taking referrals and all associated administrative processes associated with Scottish Families’ national Helpline. The Helpline contact will be multi-channel (phone and online communication, including email and webchat).
• Bereavement Service Support: Conducting virtual assessments, delivering short-term bereavement support.
• Click and Deliver Naloxone service: Fulfilling Naloxone orders for family members (age 16+) and others resident in Scotland, ensuring data is captured accurately, and supporting overall programme delivery.
• Scottish Families’ Service Directory: Delivering an ongoing programme of content revision of Scottish Families’ National Service Directory to ensure all information is accurate and current, through actively liaising with support services across Scotland.
• Volunteers: Working in conjunction with the Befriending & Volunteering Assistant, supporting our volunteers in their role and handling any escalated complex calls.

The post is located at Edward House, Glasgow – Scottish Families’ national office. Note that staff work flexibly between home and office, but the post-holder is expected to work in the office at least two days a week. The postholder will be required to work some early evenings and occasional weekend hours to support planned Helpline coverage and event commitments. The post will be part of the Scottish Families’ staff team and be supervised by the Development Officer (National Support and Harm Reduction).

We are seeking applicants who are educated to HNC level or equivalent, with experience of providing support and information within a helpline or telephone capacity, and providing support in a health and social care setting. Applicants should have knowledge of issues for families affected by substance use, as well as the ability to listen to and support individuals from diverse demographics, and excellent IT skills, particularly use of Microsoft Office (Outlook, Word and Excel). We are seeking applicants with the ability to identify and evaluate risk relating to safeguarding; an empathetic, non-judgemental approach; and the ability to work in a team and work independently.