Midlothian Sure Start is a dynamic, award winning third sector organisation. It offers a quality support service to families with children up to age 12 across Midlothian. Midlothian Sure Start has been in existence since 2001 and employs over 70 members of staff providing a service in Family Learning centres and in the community. Our ethos is to provide a holistic, confidential community based service where families are at the heart of what we do.

We are looking for people who are as passionate about the services we provide as we are and in return we are keen to support professional development with excellent training and development opportunities, enhanced sick pay (following completion of probation), enhanced annual leave entitlement (we close completely for a well-earned break over Christmas and New Year) and we support our staff with an Employee Assistance Programme, Pension Scheme, Discounted Childcare, Health Cash Plan and Discounted Shopping.

About BEACON:

Citizens Advice Edinburgh, Capital City Partnership, Fife Gingerbread, Midlothian Sure Start, Circle, Passion4Fusion, The Poverty Alliance and Glasgow Caledonian University are working in partnership to deliver BEACON, a service designed to tackle the roots cause of poverty experienced by ethnically diverse families.

BEACON — Building Equity, Accessibility and Connecting Opportunities Network — will support 200 ethnically diverse families and up to 600 individuals through a relational, wrap-around whole-family keyworker model.

The project will ensure support is available where and when families need it across the Edinburgh and Southeast Scotland region.

Each partner in the consortium will provide additional capacity and specialist expertise to reach ethnically diverse families and improve engagement and outcomes.

The role:

To deliver relational, holistic, culturally competent whole family support as part of the BEACON regional partnership, working with low-income, ethnically diverse families experiencing multiple and intersecting barriers, providing coordinated support across wellbeing, income, employability, childcare, housing, education and early years.

We are looking for an enthusiastic and skilled Family Support Practitioner to provide compassionate, strengths-based support to children and families facing a range of challenges. You should have experience working with families with complex needs, knowledge of child poverty and family wellbeing issues, and the ability to build positive relationships across diverse communities. Working collaboratively with partner organisations, you'll help families access services, overcome barriers and achieve positive outcomes through a trauma-informed and culturally competent approach.

Candidates should hold a relevant Social Care or Community Education qualification, with additional training in areas such as family wellbeing, trauma-informed practice or early years support.

Midlothian Sure Start is a dynamic, award winning third sector organisation. It offers a quality support service to families with children up to age 12 across Midlothian. Midlothian Sure Start has been in existence since 2001 and employs over 70 members of staff providing a service in Family Learning centres and in the community. Our ethos is to provide a holistic, confidential community based service where families are at the heart of what we do.

We are looking for people who are as passionate about the services we provide as we are and in return we are keen to support professional development with excellent training and development opportunities, enhanced sick pay (following completion of probation), enhanced annual leave entitlement (we close completely for a well-earned break over Christmas and New Year) and we support our staff with an Employee Assistance Programme, Pension Scheme, Discounted Childcare, Health Cash Plan and Discounted Shopping.

About BEACON:

Citizens Advice Edinburgh, Capital City Partnership, Fife Gingerbread, Midlothian Sure Start, Circle, Passion4Fusion, The Poverty Alliance and Glasgow Caledonian University are working in partnership to deliver BEACON, a service designed to tackle the roots cause of poverty experienced by ethnically diverse families.

BEACON — Building Equity, Accessibility and Connecting Opportunities Network — will support 200 ethnically diverse families and up to 600 individuals through a relational, wrap-around whole-family keyworker model.

The project will ensure support is available where and when families need it across the Edinburgh and Southeast Scotland region.

Each partner in the consortium will provide additional capacity and specialist expertise to reach ethnically diverse families and improve engagement and outcomes.

The role:

To deliver relational, holistic, culturally competent whole family support as part of the BEACON regional partnership, working with low-income, ethnically diverse families experiencing multiple and intersecting barriers, providing coordinated support across wellbeing, income, employability, childcare, housing, education and early years.

We are looking for an enthusiastic and skilled Family Support Practitioner to provide compassionate, strengths-based support to children and families facing a range of challenges. You should have experience working with families with complex needs, knowledge of child poverty and family wellbeing issues, and the ability to build positive relationships across diverse communities. Working collaboratively with partner organisations, you'll help families access services, overcome barriers and achieve positive outcomes through a trauma-informed and culturally competent approach.

Candidates should hold a relevant Social Care or Community Education qualification, with additional training in areas such as family wellbeing, trauma-informed practice or early years support.

In this role, you’ll:

• Create helpful, clear and accessible resources and information for parents and carers for the support line section of the Children First website.
• Translate complex information about support and services into clear, accessible and engaging communications for families.
• Update and manage website content using the CMS, ensuring information is accurate, accessible and up to date.
• Drive forward organic social media activity promoting the support line, share new resources created for families and develop engaging multimedia content, including video.
• Support children and families to safely and appropriately share their stories, following Children First’s story‑gathering, consent and safeguarding processes at all times.
• Use insight, learning and feedback to inform continuous improvement in communications activity.

We’d love to hear from you if you have:

• Excellent written and verbal communication skills.
• Strong organisational skills and attention to detail.
• A proactive, collaborative approach and commitment to our values.
• Previous experience in a similar communications role.
• Strong social media skills.
• Excellent ICT skills and strong experience of Canva and creating video content.
• Strong analytical skills with the ability to concisely summarise key information.

What we offer:

• A workplace with values of with love, with purpose and with strength
• 40 days annual leave, inclusive of bank holidays
• Pension scheme and wellbeing support
• Flexible and hybrid working arrangements
• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.
• Blue Light card discount
• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.

In this role, you’ll:

• Deliver integrated marketing campaigns that amplify the voices of children and families and inspire positive change.

• Lead the creation and promotion of co-produced content including films, animations, stories, social media content and publications.

• Build trusted relationships with children, young people and families, ensuring their experiences shape our communications and campaigns.

• Manage and grow Children First's digital presence through website, email and social media channels, using insight and analytics to improve engagement.

• Champion the Children First brand, ensuring all content is accessible, inclusive, ethical and consistent across channels.

We’d love to hear from you if you have:

• Experience delivering multi-channel marketing campaigns and developing compelling content for a range of audiences.

• Experience working collaboratively with children, young people, families or communities to co-produce content and campaigns.

• Strong copywriting, communication and relationship-building skills, with the ability to influence and collaborate across teams.

• Experience using digital marketing tools including CMS platforms, email marketing systems, video editing and design software.

• A commitment to children's rights, participation and inclusion, alongside a passion for improving outcomes for children and families.

What we offer:

• A workplace with values of with love, with purpose and with strength

• 40 days annual leave, inclusive of bank holidays

• Pension scheme and wellbeing support

• Flexible and hybrid working arrangements

• Access to Westfield Health, giving colleagues and their families confidential counselling support, wellbeing resources, and access to health and lifestyle benefits to support physical and mental wellbeing.

• Blue Light card discount

• A Fair Work accredited workplace

Our Values

Living our values, you will help create a workplace where our people can thrive, ensuring we deliver the best possible support to children and families.

With love, we put children first.

With purpose, we transform lives together.

With strength, we do whatever it takes to protect Scotland’s children.