Every conversation can change a childhood. Every volunteer can change a life.
Help us build Scotland's biggest team of volunteers standing alongside children and families
At Children First, we believe every child should be safe, loved and able to enjoy a happy childhood.
We're transforming how families across Scotland access support through our growing national Support Line. Backed by Scottish Government investment, we're expanding our reach so that thousands more families can access practical, emotional and financial support when they need it most.
To help us achieve this, we're looking for an exceptional Support Line Volunteer Coordinator to recruit, inspire and lead a team of volunteers who will help children and families across Scotland thrive.
Why this role matters
This is not simply a volunteer management role.
You will build and lead a volunteer programme that directly contributes to tackling child poverty, reducing isolation and improving outcomes for children and families across Scotland.
Working across our Support Line and Whole Family Support Programme, you'll ensure volunteers are recruited safely, trained effectively and supported to make a real difference. You'll create opportunities for people to use their skills, compassion and lived experience to strengthen communities and improve lives.
Your leadership will help ensure more families have somewhere to turn before challenges become crises.
What you'll do
We're looking for someone who
You might be the right person if you:
Experience in volunteer management, family support, advice services, community services or the third sector would be particularly valuable.
What you'll get from us
With Love. With Purpose. With Strength.
Alongside a role where you can make a genuine difference, you'll receive:
Who we are
Children First is Scotland's national children's charity.
We protect children from harm, support recovery from trauma and abuse and provide practical, emotional and financial support to families. We stand alongside children, families and communities because we believe every child deserves a safe childhood.
Our values guide everything we do:
With Love - We put children first with compassion and kindness, always.
With Purpose - We collaborate to transform children's lives together.
With Strength - We do whatever it takes to protect Scotland's children.
Join us and help build a volunteer movement that gives every family in Scotland a place to turn.
Closing Date: 11 October 2026
Interview Date: Week Commencing 19 October 2026
Please see our recruitment pack to learn about our recruitment events to meet our team, hear about our plans.