About Thrive Early:

Citizens Advice Scotland, Home-Start UK, and Save the Children UK are working in partnership to deliver Thrive Early, a programme aligned with the Scottish Government's Tackling Child Poverty Delivery Plan.

The aim of Thrive Early is to prevent and mitigate the impacts of poverty for families with children under five years of age by providing integrated, whole family support within local communities.

The project addresses the root causes and effects of poverty by improving families' financial wellbeing, emotional resilience, social connections, and access to services. Families receive practical and emotional support from Home-Start, alongside expert financial, welfare, and holistic advice from Citizens Advice. Support is tailored to individual family needs and provided for as long as required.

A key feature of Thrive Early is its commitment to embedding the voices and experiences of families into both service development and wider systems change. This work is led by Save the Children UK, ensuring that lived experience drives continuous improvement and informs national policy and practice.

Job purpose:

The Thrive Early Family Adviser role combines elements of a Generalist Adviser and Caseworker, delivering seamless, holistic support to families in close partnership with Home-Start colleagues and other project partners. The role focuses on building trusted relationships with families who may be experiencing significant barriers to engaging with advice services. Many families supported through Thrive Early may not feel ready or able to access traditional advice channels. As a result, establishing trust, confidence, and sustained engagement is a critical part of the role. Family Advisers work with families over the medium to long term, providing tailored advice, advocacy, and practical support to help them move towards greater financial security and wellbeing. The postholder will also work collaboratively with Save the Children UK to support family participation activities and ensure that lived experience informs service improvement and project learning.

This is an excellent opportunity to join one of the cities leading charities and make a substantial contribution to your local community. Competitive salaries and a 7% Employers Pension Contribution are among the many benefits of joining this fantastic organisation. If you are looking for a new opportunity, full details are included in the role descriptions. For an informal discussion about any of the roles, please contact Benjamin Napier, Chief Executive on 07840770563 or by email at bejaminnapier@cabedinburgh.org.uk

Are you a data governance expert who wants to help drive positive change for the people of Scotland?

The Citizens Advice network in Scotland exists to ensure that people can access their rights, and that the inequality and injustice that hold people back is tackled. We use the data generated by advice interactions in Citizens Advice Bureaux to build a picture of the challenges facing people across Scotland and we use that evidence to influence change. But in a digital world we recognise that the right to privacy is increasingly under threat, so we take data protection seriously and put protecting the privacy of the people who use our services at the heart of our service design.

The Data Governance Lead will work with people across our network to ensure that we can use data to deliver on our three strategic priorities, whilst protecting the privacy of the people we support. We are looking for someone with a pragmatic and solutions-focused approach and excellent people skills to lead this work. This is an exciting opportunity to support a service that really make a difference to the lives of people across Scotland.

What you will do:

Lead our work on data governance including data protection and information management

Perform the role of data protection officer for Citizens Advice Scotland

Work with our Data Governance Officers to provide a data protection support service to the network of Citizens Advice Bureaux in Scotland

Work with colleagues in Advice Services to ensure that privacy in built into our services at the design stage

Work with colleagues in Digital and Technology to manage risks to our data and ensure the secure and ethical handling of data in our innovation projects.

This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.

The Organisational Administrator will provide practical administrative support across Citizens Advice Edinburgh, helping to reduce routine operational tasks currently carried out by the Chief Executive and management team. The role will support basic finance processing, manage incoming post and shared email inboxes, facilities administration, data processing and the preparation of accurate minutes and action notes from management meetings. The postholder will help ensure that core administrative systems are reliable, well organised and responsive to the needs of a busy city-wide advice charity.

This is an excellent opportunity to join one of the cities leading charities and make a substantial contribution to your local community. Competitive salaries and a 7% Employers Pension Contribution are among the many benefits of joining this fantastic organisation. If you are looking for a new opportunity, full details are included in the role descriptions. For an informal discussion about any of the roles, please contact Benjamin Napier, Chief Executive on 07840770563 or by email at bejaminnapier@cabedinburgh.org.uk

An exciting opportunity has arisen to join our team of paid and volunteer staff to further develop our Debt Advice service across Clackmannanshire Citizens Advice Bureau. We have been delivering a valuable, high level service to the community of Clackmannanshire for over 50 years. We have accreditation in Type iii advice by Scottish National Standards for advice providers (SNSIAP) in the areas of Housing, Debt and Benefits.

Clackmannanshire Citizens Advice Bureau, based in Alloa, is an independent and innovative advice organisation providing holistic advice to the residents of Clackmannanshire across 6 locations in the county. We average 26-30 paid staff and 21 volunteers who provide a wide range of services across our 20 projects.

We offer additional working benefits such as 5% employers pension contribution, free membership of an employer health plan, free ebike loans, annual performance related salary increases,flexible working scheme including some home working and flexible starts finish times and the ability to buy and sell annual leave.

We are looking for a highly motivated and conscientious individual who wants to be part of a nationally accredited information and advice service.

The Debt Adviser will provide specialist debt advice up to Scottish National Standards Type iii, to clients referred through general services and partner agencies.

This will include complex debt case management, maintaining consistent working practice and quality assurance of debt cases ensuring that policy and practice meets all legal & regulatory requirements including the Financial Conduct Authority.

Enthusiasm, strong social awareness, good communication skills and an excellent team player are prerequisites for this demanding position. Significant experience in advice work, good organisational skills and an eye for details are essential. Consideration will be given to highly experienced exceptional individuals with experience as Generalist Advisers who can undertake Debt Advice training.

This post specifically exists to ensure the delivery of a high quality Debt Service within Clackmannanshire Citizens Advice Bureau. It will involve providing support to staff and volunteers who also deliver the service. This post supports the learning and development of a high quality service by ensuring provision of formal/informal training to staff/volunteers in conjunction with our General Services Supervisor.