Are you passionate about using data and evidence to change young people’s lives? We are looking for an Evidence and Impact Officer to join our Systems, Evidence and Impact team – someone who can turn our quantitative and qualitative data into robust insights and compelling reports that demonstrate the difference mentoring makes to young people, mentors and the education and skills system.

Key responsibilities:

• Support the ongoing development of our Outcomes Evaluation Framework and monitoring tools, ensuring accurate collection, storage and analysis of quantitative and qualitative outcomes data.
• Generate actionable insights through thoughtful and robust analysis and visualisation – identifying trends, successes and areas for improvement.
• Create high quality evidence and impact reports for internal and external audiences, including schools, local authorities, funders and policy makers.
• Create, maintain and quality assure accessible data dashboards to give delivery teams real-time insight into programme performance.
• Train and support delivery staff in data collection methods and the use of our systems, helping to embed a culture of impact and data across the charity.

About you

We are looking for a creative, detail-focused analyst who is passionate about youth development. You will:

• Have proven experience in qualitative and quantitative data analysis and interpretation.
• Have experience of monitoring and evaluation approaches such as Logic Models, MEL and Theory of Change.
• Be proficient in tools and techniques to visualise data (e.g. Tableau, Looker Studio, Google Sheets) to communicate insights.
• Be able to present data in easy-to-understand formats and communicate confidently with internal and external stakeholders, including young people.
• Be a strong team player, self-motivated and able to manage multiple projects to tight deadlines.

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England. We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential.

Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.

Our vision: MCR Pathways will work until every young person has someone to help them find their way.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits include: 30 days annual leave in first year rising to 35 days from 2nd year of employment, 7% Employer Pension Contribution, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, Employee Assistance Programme, Life Assurance – 4 x salary.

Are you a technical problem-solver who believes that technology should serve people, not the other way around? We are looking for a Solutions Engineer who can help turn our tech ideas into real-world tools that make life easier for our mentors and young people – someone who understands that behind every piece of technology is a person it’s meant to help.

Key responsibilities:

Lead on digital projects from start to finish – making sure the right people are involved, the steps are clear and everything stays on track to hit our goals.

Use AI/LLM tools to rapidly prototype solutions. You’ll design user acceptance testing (UAT) to ensure AI outputs are ethical, accurate and high-quality.

Bridge the gap between technical and user-friendly. You’ll lead requirements gathering, conduct user research and collaborate with our Learning & Development team to ensure new tools are fit for purpose.

Help look after our digital tools and guide us as we move our data and systems from Salesforce over to newer, more modern platforms.

Manage AI-specific risks, including data privacy and ethical considerations, ensuring security auditing is integral in every project from day one.

About you

We are looking for a creative, resourceful professional who is passionate about youth development and technical excellence. You will:

Translate complex business needs into actionable technical requirements

Have the confidence to coordinate with people from all across the charity, helping different teams work together smoothly and ensuring our projects stay on schedule.

Have strong IT skills with an interest in AI, automation and data mapping.

Value user research, empathy and clear communication. You don’t just build a tool; you ensure people know how to use it.

Be comfortable working independently or as part of a team on multiple simultaneous projects.

About us

MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as North East and South East England. We are committed to helping the country’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential.

Our mission: To connect every young person with a trusted adult mentor, someone who sparks confidence, fuels ambition, and walks beside them as they find their way.

Our vision: MCR Pathways will work until every young person has someone to help them find their way.

You will be joining a friendly and supportive team who love what they do and enjoy working with each other. MCR Pathways’ values are Respect, Communication, Trust and Growth and they inform everything we do.

Benefits include: 30 days annual leave in first year rising to 35 days from 2nd year of employment, 7% Employer Pension Contribution, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, Employee Assistance Programme, Life Assurance – 4 x salary.

It’s a question of voltage – do you have it?

Bring your skills, experience, and energy to communicate the transformational impact of MCR Pathways’ award-winning mentoring programme.

We are looking for a high-voltage Marketing and Communications Officer to support our mission: bridging the education, skills, and opportunity gap for young people through the transformative power of mentoring. Lead hands-on operational tasks, capture impact stories, produce dynamic digital content, maintain daily channels, and deliver sharp marketing collateral. All of which is geared to support the charity to drive mentor recruitment while unlocking the collaborative power behind our strategic partnerships, and much more.

The Role Experience

Based in Central Scotland, this active role goes way beyond standard hybrid work. It’s going to be fast-paced, immersive, and deeply rewarding. It’s going to empower, challenge and push your professional development to a new level too. You will regularly be on the ground working with colleagues in schools and local communities to gather authentic stories right where the impact happens, translating them into vibrant content powering how we communicate transformational change and encourage a variety of stakeholders to join our community to help achieve our strategic vision.

Until everyone has someone – it’s time to plug in and play your role.

What You’ll Bring

• Storytelling & Production: Proven experience capturing compelling stories and producing dynamic digital & video content and marketing collateral.
• Channel Management: Confidence in managing daily digital channels and keeping campaigns powering through towards achieving outcomes.
• Trauma-Informed Practice: A sensitive, trauma-informed approach to working with young people and community stakeholders.
• Energy & Adaptability: Be proactive, approachable, a great communicator and team player to deliver a variety of outcomes across the charity.

Safeguarding

MCR Pathways is committed to safeguarding and promoting the welfare of young people, and we expect you to share this commitment. This post is subject to full vetting, including a criminal record check and PVG Scheme membership.

About MCR Pathways

MCR Pathways is an award-winning mentoring programme delivered in schools, further education settings, and communities. The charity connects young people with trusted adult volunteer mentors, providing consistent guidance to help build confidence, self-belief, and ambition. Through this support, young people overcome unique challenges and barriers, enabling progression into positive destinations such as further education, apprenticeships, and employment.

Benefits include: 30 days annual leave (inclusive of public holidays) in first year rising to 35 days from 2nd year of employment, 7% Employer Pension Contribution, 3 further days of annual leave between the December and January public holidays, additional day off for your birthday, annual salary increment, Employee Assistance Programme, Life Assurance – 4 x salary.

As part of our Team, you will be at the forefront of supporting people experiencing, or at risk of, homelessness. You'll be instrumental in helping people and empowering individuals.

The Support Worker role is to support and engage with people to manage and recover their mental health, in line with our trauma-informed approach. You will help people with safer substance use and assist them with the process when they choose to stop. You will assist our people to build a positive network of connections to enable them to gain and sustain their own housing.

As a Support Worker, you will provide work alongside people impacted by homelessness, addiction, mental health challenges and trauma. You will provide guidance and assistance to the people we support to achieve their goals of securing safe housing and accessing the necessary support to feel secure, manage their challenges and live an independent life free from harm or abuse.

The Glasgow HUB / Street Team primarily engages with people within Glasgow City Centre, however, we also support people in the South, East and West of the City. These teams are supported by our volunteer led StreetCycles Service to engage with and support the wider areas of Glasgow.

Based within Argyle Street, Glasgow, this location offers easy access to people affected by rough sleeping, destitution and homelessness, where they will find the support they need in a place where they are comfortable.

We have two teams located within Wayfinder (The Access HUB and Street Outreach Team) who work together to provide joined-up, cohesive support for the individuals we support. These roles require a high level of flexibility to work across all Wayfinder services, this service is available 7 days per week, 365 days per year.

The shift patterns are:

• Access HUB: 5 days over 7, 9:00am - 5.00pm
• Outreach Street Team: 5 days over 7, 7:00am - 11:00pm, 12 hour shift/rota basis.

These shift patterns may be changed accordingly to meet the needs of the service delivery.

These roles also require a high level of visibility within the Glasgow area and interactions with members of the public to promote our services. You are required to have the ability to walk 10 - 12 miles per day (15,000-20,000 steps) in all weather conditions.