Overview:
The Advice and Information Service is a national support service for single-parent families and professionals across Scotland. It provides multi-channel advice on a wide range of topics, ensuring accessibility and inclusivity. The service operates Monday to Friday, 9:30 am to 4:00 pm, excluding Christmas and Easter holidays.
The Project Lead for Advice and Information Service will play a key role in supporting the A&I Service Manager with the day-to-day management, operations and delivery of the OPFS Advice and Information Service. They will help ensure the service is delivered effectively, supporting staff, maintaining high-quality service provision and contributing to the ongoing development and continuous improvement of the service.
Working within the OPFS "My Life and Me" framework, the postholder will provide operational leadership, support and supervision to staff, ensure high-quality service delivery and undertake quality assurance activities. The Project Lead will be expected to deputise for the A&I Service Manager when required.
The Advice & Information Service is part of OPFS Support for Families Services, which provides holistic support to single parents and their children.
Our work is guided by the six My Life and Me priority areas: Money, Health & Wellbeing, Home, Work, Education & Training, Children, and Relationships.
Through a person-centred, strengths-based approach and guided by our organisational values and our strategic pillars, we work alongside families to:
The support we offer includes:
Money
Health & Wellbeing
Home
Work, Education & Training
Children
Relationships
Please visit our website to apply.
The closing date for applications is Sunday 30th August 2026.
Interviews will be held week commencing 7th September 2026.