Purpose of the role: You’ll be a key link between Laura Moodie MSP and the people of South Scotland, helping constituents find support with a range of issues, from housing and health to local services. By managing casework, handling sensitive information responsibly, and spotting common concerns, you’ll help ensure local voices are heard and acted on.

Responsibilities

• Supporting the management of regional casework and responding to enquiries from constituents.
• Tracking and logging issues raised by constituents using the online caseworker system.
• Responding to constituents’ enquiries on a wide range of issues, including those of a sensitive nature and escalating accordingly.
• Advocating on constituents’ behalf with relevant bodies to resolve matters.
• Keeping constituent records and documentation in line with casework GDPR requirements.
• Supporting the wider administration of the office, including diary management and correspondence with stakeholders in the region and areas of policy interest to the MSP.
• Coordination of meetings and visits, accompanying the MSP to take a note of meetings as required.
• Provide administrative support on research projects and policy work.

Essential Requirements

• Excellent organisational skills while being flexible in prioritising workloads during busy times.
• Strong communication skills, responding with empathy to people who may be in distress.
• The ability to work effectively with colleagues to deliver on the priorities of the team.
• Being comfortable in a front-facing role, sometimes explaining legal rules, processes and systems to members of the general public.
• Awareness of the responsibilities entailed when representing those unable to advocate for themselves in certain situations.
• An interest in helping people and a curiosity to probe for further information where required.
• Respect for confidentiality and discretion in dealing with sensitive issues.
• An understanding of the specific challenges and issues facing constituents in the South Scotland region.
• We are particularly interested in hearing from candidates whose backgrounds and career trajectories may be under-represented in politics.

For any questions about the role please contact: cameron.garrett@Parliament.scot

Looking for an opportunity to work for a flexible and family friendly organisation doing amazing work to support Scotland’s voluntary sector?

We’re launching a brand-new Bookkeeping Support Service, and we’re looking for a skilled and motivated Bookkeeper to help us build it from the ground up.

This is a unique opportunity to shape a service that will support voluntary organisations across Scotland with their financial management and compliance.

Part time hours and other flexible working options, including hybrid working, will be fully considered. We encourage you to apply if you believe you meet most of the criteria in the person specification. We share our interview questions in advance. If you want to have a chat about the job or our flexible working approach, get in touch with us at recruitment@scvo.scot

SCVO is the membership organisation for the voluntary sector in Scotland, and our mission is to champion the role of voluntary sector organisations in building a flourishing society and support them to do work that has a positive impact.

Who we are

Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.

What you’ll do

You will be joining an ambitious team of fundraisers and communicators, passionate about our cause, and about to embark on a journey to grow our fundraised income and engagement.

As National Fundraising Growth Manager, you will provide dedicated growth capability across Alzheimer Scotland’s national fundraising portfolio. Working across established products such as Tea & Blether, Memory Walk, Shooting Stars and other participation fundraising initiatives, you will identify where growth can be achieved and help shape the plans, partnerships and routes to market that make it possible.

You will work collaboratively with colleagues in Fundraising, Communications, Corporate Fundraising, Community Fundraising and Localities, using data, insight and market awareness to reach new audiences, increase participation, build strategic partnerships and support sustainable unrestricted income growth.

What you’ll have

You will bring experience of growing participation, supporter acquisition or customer acquisition, and of delivering measurable commercial or income growth. You will be commercially minded, curious and confident building relationships with a wide range of partners and stakeholders, with strong analytical skills and the ability to use insight and data to identify growth opportunities.

You will also have excellent communication, relationship-building and influencing skills, experience managing projects and budgets, and the ability to work collaboratively across multiple teams without direct line management responsibility. You will understand how audience growth, acquisition and insight can shape effective promotional activity, while working with communications colleagues rather than owning every delivery channel.

Are you looking for a role in which you will improve the lives of families in your community? A role that enables you to work differently, build your knowledge and skills and feel valued by clients, colleagues and the organisation you work for?

It’s an exciting time to be part of Scottish Huntington’s Association with the implementation of Standing Tall: A Strategy For Growth 2023 – 28 to transform the care and support of Huntington’s families, expand services, raise awareness and deepen our involvement and support for world-leading research and clinical trials.

We are looking for a Health and Social Care professional to join our nationwide network of Huntington’s Disease Specialists to provide care management, specialist assessment and emotional support to individuals and families across Scotland.

Working in partnership with local Health and Social Care teams, you will also provide advice, training and education to professionals and voluntary agencies involved in all aspects of Huntington’s disease care.

The successful candidate will be enthusiastic and motivated to have a positive influence on the quality of life of the individuals and families they support. This role is open to medical and health and social care staff from backgrounds such as nursing, allied health, social work and medicine. Professional body membership is essential. Previous experience of Huntington’s disease is advantageous but not essential as full training will be provided.

You should be able to work autonomously in this challenging and rewarding position. Good listening, communication and interpersonal skills are vital, as are excellent time keeping and caseload management abilities. Community-based practice knowledge, a driving licence and use of a car complete our list of essential criteria. The successful candidate will be subject to an enhanced disclosure check.

Scottish Huntington’s Association is the only charity in Scotland dedicated exclusively to the care and support of individuals and families whose lives are impacted by Huntington’s disease, an incurable neurological condition with severe and complex physical, mental health and cognitive symptoms.

You will find a values-driven organisation, founded by families for families and recognised at national and international levels for expertise in supporting the Huntington’s disease community.

General

All applicants must be able to demonstrate the right to work in the UK.

The post will be subject to a four-month probationary period.

Out-of-pocket expenses including travel and mileage allowances will be paid on receipt of appropriate claim forms and invoices/receipts.