Top job! Deputy CEO
- Full time
- £45,000 – £48,000
- On site: West Lothian
- Closing 13th August 2026
- Advertised from 28th July 2026
- 35 hours per week
Role
Main Purpose of the role
The Deputy CEO will be responsible for the day-to-day operations while supporting the CEO on project finance and staff management.
This post holder will work closely with the CEO and will be responsible for ensuring the smooth running of the Bureau and to ensure the Bureau is fulfilling all targets, outcomes and KPI’s. They will oversee compliance with CAS QA, National standards and ensure we deliver the best service to clients across West Lothian. They will work closely with partners and stakeholders that will develop strong relationships and partnership working.
The postholder will also work with the CEO to identify long term sustainability and future development opportunities and to apply for relevant funding applications.
Application notes
f you are interested in applying for the Deputy CEO post at CAB West Lothian, please email Robyn.Oswald@CABWestLothian.casonline.org.uk for the application pack.
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Background:
Stirling CAB will deliver an advice and support service to the armed forces community. The armed forces community is defined as those personnel who are currently serving, those who have served in the past, and their dependants. (This definition also includes certain Merchant Navy personnel).
Main Purpose:
The Veterans Advice worker will work with the Citizens Advice bureaux in the defined regional areas. The adviser will provide advice to members of the armed forces community, support bureaux in the provision of advice to the armed forces community, will co-ordinate regional activities and may provide training
Patient Adviser (Patient Advice & Support Service)
- Part time
- £30,283 pro-rata
- Hybrid: Edinburgh
- Closing 2nd September 2026
Overview of Citizens Advice Edinburgh
The Citizens Advice Service was first established in Edinburgh in 1939. Over the years it has grown to deliver services from 4 main Bureaux (Dundas Street, Leith, Muirhouse and Portobello) and over 20 project/outreach
locations across the capital. In 2007 the separate Bureaux merged to form Citizens Advice Edinburgh (CAE, Charity Number SC038195).
Through a team of core and project staff and over 120 highly trained and committed volunteers, CAE provides a free, confidential, independent and impartial service to the citizens of Edinburgh on a wide range of issues including:
- Debt and money
- Welfare Rights
- Consumer issues
- Immigration
- Employment and workforce problems
- Housing
- Relationship and family issues
- Discrimination
- Health services
- Legal rights & responsibilities
Background:
The Patient Rights (Scotland) Act was passed in February 2011. The Act created the Patient Advice and Support Service (PASS) to promote awareness of patient rights and responsibilities, to assist people to deal with issues affecting their health and wellbeing and to provide advice and support to those wishing to give feedback or comments, or to raise concerns or complaints about NHS care received.
Purpose of the Post:
Patient Advisers will work with the Citizens Advice bureau/x in their local health board area and will also contribute to services provided throughout Scotland via a national PASS telephone advice line and by email and webchat via a national PASS website. The Patient Adviser will provide direct advice and information to clients; support bureaux volunteers to deliver information and advice relevant to the service; produce performance and monitoring reports; assist with the marketing and promotion of the service; and liaise with external organisations in order to maximise the efficiency and effectiveness of PASS.
Top job! Interim Head of Operations
- Part time
- £40,000 pro-rata
- Hybrid: Edinburgh
- Closing 28th August 2026
Pregnancy Counselling & Care Scotland (PCCS) is seeking an experienced and compassionate Interim Head of Operations to help lead our charity as we continue to grow and support more families than ever before.
Celebrating our 50th anniversary, PCCS supports families across Edinburgh and the Lothians through two life-changing services: a Baby Bank providing essential items to families experiencing hardship, and a Specialist Perinatal Counselling Service supporting those affected by pregnancy, baby loss and early parenthood.
Reporting to the Board of Trustees, you will provide operational leadership across our services, staff, volunteers, finances, fundraising and organisational systems. We're looking for an experienced leader with strong operational, financial, fundraising and people management skills who enjoys working collaboratively and making a meaningful difference. This six-month fixed-term opportunity provides leadership and continuity during the CEO's planned sabbatical.
PASS Adviser (Patient Advice and Support)
- Part time
- £26,748 – £28,820 pro-rata
- On site: Inverness
- Closing 17th August 2026
About Us
Inverness Badenoch and Strathspey Citizens Advice Bureau is an independent charity which provides holistic advice, information and support to members of the public. Our services are free, impartial, non-judgemental, confidential and independent.
JOB DESCRIPTION
The Patient Rights (Scotland) Act was passed in February 2011. The Act created the Patient Advice and Support Service (PASS) to promote awareness of patient rights and responsibilities, and provide advice and support to those wishing to give feedback or comments, or raise concerns or complaints about NHS care received.
Inverness Badenoch & Strathspey Citizens Advice Bureau provide the PASS service in our local area as well as providing support to the National PASS Helpline as part of the role.
Patient Advisers will provide clients with advice and information who wish to give feedback or comments, or raise concerns or complaints to the NHS and support bureaux volunteers and staff with queries on the PASS service. They will work on a rota to provide advice on the PASS National Helpline as well as managing casework, producing statistical reports and where necessary carrying out promotional activities or attending meeting with stakeholders as part of their role
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