Victim Support Scotland is committed to ensuring that anyone affected by crime is treated with dignity, compassion and respect, with their rights, needs and voices at the heart of Scotland’s justice system. As Scotland’s independent national charity supporting victims, witnesses and their families, we play a vital role in delivering high-quality, trauma-informed services right across Scotland, while also influencing change. We champion the interests of those affected by crime, challenge barriers and inequalities, and work with partners across Scotland to create a more responsive, compassionate and effective criminal justice system.

As a Trustee, you will help guide and support this important work, contributing to the strategic leadership and governance of an organisation that makes a real difference to people's lives every day. As we embark on an exciting new strategic phase, we are looking for people who are passionate about our cause and we welcome applications from both experienced Trustees and individuals new to Board roles who can demonstrate the judgement, confidence and strategic perspective required of charity Trustees.

We welcome applications from people with lived experience of being affected by crime, and we are also looking to increase the diversity of Board members. We welcome individuals from all backgrounds, cultures, and communities to apply for Trustee positions, as we believe that a diverse board enhances our ability to provide effective support to victims, representative of our communities.

We are particularly interested in applicants who bring strength in one or more of the following areas:

• Strategic development and organisational transformation – including shaping, delivering or governing strategy in complex or changing environments.

• Organisational sustainability – including income diversification, partnership working, or long term financial viability.

• Criminal justice system experience – policy, practice or leadership experience within justice, statutory or related public services impacting victims and witnesses.

• Charity governance and board leadership – experience as a trustee, non executive, committee chair or senior leader with a strong understanding of good governance.

By joining the Board at this point, Trustees will help shape Victim Support Scotland’s next chapter and contribute to strong, sustainable governance that supports victims and witnesses across Scotland for years to come.

Victim Support Scotland – Empowering People Affected by Crime

Who We Are

Victim Support Scotland (VSS) provides support and information to people affected by crime and campaigns for victim and witness rights. Regardless of whether a crime has been reported, or when it happened, our services are free, confidential, and tailored to individuals’ needs.

Our vision is that people affected by crime – victims, witnesses, and their families – are treated with dignity and respect and are at the heart of the justice in Scotland. We put victims and witnesses at the heart of everything we do so they are heard, have improved health and well-being, feel safer, more secure, and informed and that we are an effective organisation, that makes a lasting difference. Our mission at Victim Support Scotland is to ensure that those affected by crime receive high quality support that will help them recover from their experiences. We aim to do this by adhering to our own organisational values: Organisational Values

• Victims Are at the Heart of Everything We Do

• We Care

• We Work with Intent

• We Are Ambitious

• We Persevere

Everything we do is driven by our dedication to supporting and empowering victims and witnesses, so they have improved health and well-being, feel safer, more secure, and informed. We are an effective organisation that makes a lasting difference to the people we support, and these values are reflected in the behaviours expected of all staff and volunteers.

VSS is committed to the safeguarding and welfare of all of our service users and has a thorough and rigorous recruitment and selection process including PVG scheme checks in place to ensure this commitment is met.

What is the role?

This is an exciting opportunity to join our team as a Support Coordinator, 20 hours per week. Fixed-Term contract (Maternity cover). Working week will be between the following days and hours:

• Monday - Friday between 8am - 8pm & Saturdays 10am - 4pm

Salary band: £27,598 - £36,445 (pro-rata). Salary on appointment will normally be at the lower salary point, with progression subject to review - in line with VSS progression arrangements. A higher salary placing will only be considered in exceptional circumstances subject to experience demonstrated.

Primary location: Lanark Sheriff Court, 24 Hope Street, Lanark, ML11 7NE. You will also be expected to cover Hamilton Sheriff Court, 4 Beckford Street, Hamilton, ML3 0BT.

You will be reporting directly to a Locality Manager and you will be responsible for ensuring, within your Service(s), that VSS’s local service development and delivery plan is being implemented within your geographical area(s). Service delivery is provided by a team of skilled and knowledgeable volunteers and you will be responsible for planning their deployment to ensure that the service delivered meets the desired outcomes of victims and witnesses of crime and our service users.

You will also be responsible for all aspects of volunteer engagement with VSS at your services, including recruitment, induction, learning and development, ongoing performance management and support. Contributing to business planning and co-ordination ensuring that continuous learning takes place to monitor that the outcomes of service users are being met is also part of the role.

If you are looking for a role with a purpose, where you can really make a difference, we want to hear from you!

You will bring experience from a similar role and a commitment to your own professional development. As a confident and supportive leader, you will know how to motivate others, build trust, and drive performance. You’re comfortable working with data gathering, analysing, and presenting insights that help shape decisions. You believe in fairness and inclusion with the confidence to challenge discrimination, bias, or stereotyping when you see it. Alongside this, you have a solid understanding of the voluntary and charity sector, and be willing to work flexible hours, and be prepared to travel when necessary.

Please note - This post will be subject to a satisfactory PVG check.

Important Dates:

The closing date for this job is on Sunday, 19 July at midnight.

What we offer

Holiday

When you work for Victim Support Scotland, your wellbeing is important to us. We offer an enhanced annual leave package of 39 days (pro-rata) holiday. 42 days (pro-rata) from Grade 6 and above.

Pension

Save for the further and join the Standard Life Pension. Your future self will thank you. Our generous employer contribution will help you plan for the future.

Support

Sometimes we all need support and a listening ear. Our free and confidential Employee Assistance Programme can support your mental, emotional, and physical wellbeing. We also offer enhanced maternity and paternity pay and access to a credit union.

Discounts

You will have access to our free health cash plan which includes cover for you and your family across a range of benefits, which include, dental cover, access to a virtual GP, counselling, legal support and discounts on gym memberships, cinema tickets, retail and much more.

Flexibility and development

We are proud of our flexible and inclusive work policies, which help you balance work and life. Supporting employee development is important to us, we offer comprehensive learning and development opportunities.

As a Disability Confident Committed employer, please advise if you require any adjustments in the application process by contacting Jobs@victimsupportsco.org.uk

The HR & Operations Manager is responsible for delivering a high-quality HR service across the organisation, supporting effective people management, compliance, and a positive employee experience.

The role is primarily HR-focused, with responsibility for overseeing the smooth day-to-day running of office operations. Working collaboratively with administrative and finance colleagues, you will help ensure efficient organisational processes and effective operational support.

You will also lead the ongoing development and improvement of HR policies, systems, and processes, contributing to an effective, compliant, and positive working environment.

About you

You are an experienced HR professional with a hands-on, generalist background and a strong understanding of employment law and HR best practice. Confident managing the full employee lifecycle and employee relations casework, you provide practical, trusted advice to managers and colleagues.

Highly organised and proactive, you can manage competing priorities, work independently, and identify opportunities to improve processes and ways of working. You are equally comfortable supporting day-to-day office operations, working collaboratively to ensure the organisation runs smoothly.

With excellent communication skills and a professional, approachable manner, you’re a proactive and reliable team player with a genuine commitment to the mission of Clan Childlaw.

About Clan Childlaw

Clan wants a Scotland where all children and young people’s rights are respected, protected, and fulfilled. For that to happen, Scotland has to be a place where all children and young people can stand up for their rights. That means we work to ensure children and young people have:

Lawyers that are experts in working with children

People around them who can enable them to use their rights and amplify their voices

Respect as rights-holders, who are entitled to hold duty-bearers to account if their rights are not fulfilled.

What We Do

To find out more about what we do you can visit our website: About Clan Childlaw - Clan Childlaw

Our Values

Our values are the principles we uphold in all our work, no matter what. They are the foundation of our workplace culture. Everyone who works at Clan shows our values in all they do and say.

We are supportive: We listen and respond, we provide encouragement and emotional help to children and young people, to others who support young people, and to each other.

We are bold: We are confident and courageous in amplifying the voices of children and young people. We are prepared to take risks when we need to, to defend children and young people’s rights.

We are dynamic: We are always active, always progressing. We are positive, full of energy and new ideas. We ask for change where it is needed.

"I love my job at Clan. It's busy and varied and no two days are ever the same. We have a great team here and everyone is really supportive." - A member of the Clan Childlaw team

What we can offer you

Clan Childlaw’s mission is very important to us, but our people are important too. We recognise the importance of a good work-life balance and a friendly supportive work environment. We offer:

33 days annual leave (inclusive of public holidays) increasing to 35 after 2 years’ service

Auto-enrolment into our pension scheme after 3 months service

Flexibility around your working day, with the opportunity to work your hours between 7am and 7pm and, the option to work from home for part of the working week. Flexibility arrangements will vary depending on the role and business needs, with some positions requiring closer alignment to core working hours to support service delivery.

Access to our employee counselling service.

Learning and development is important to us and our team. We hope it’s important to you too. You will be encouraged to engage in learning and continued professional development.

"I have never worked in such a lovely organisation before! I feel valued, seen and heard as an individual here." - A member of the Clan Childlaw team

"I love my job at Clan. It's busy and varied and no two days are ever the same. We have a great team here and everyone is really supportive." - A member of the Clan Childlaw team

*We operate hybrid working with the opportunity to work from home some of the time. The role will also require travel between our office locations on a regular basis.