As the charitable subsidiary of West of Scotland Housing Association (WSHA), Willowacre Trust’s overarching aim is to tackle social and economic disadvantage and impact on tenancy sustainment within the communities served by WSHA. We want a staff team and Board that shares our values and puts customers at the centre of service delivery

Willowacre Trust are looking for new Advice Officer – Energy who share our values and will use them to guide the way they work on a daily basis.

At WSHA, we pride ourselves on being more than just a landlord. With over 60 years of history and more than 4,500 homes across the West of Scotland, our mission is to listen, adapt, and improve the lives of our customers.

Our values - respect, inclusive, integrity, improvement and support - guide everything we do.

We’re also proud of our people:

• 84% of staff say WSHA is a great place to work
• 40 days annual leave, plus hybrid flexibility
• Investors in People Gold accreditation, reflecting our dedication to wellbeing
• Free access to a comprehensive Employee Support Service
• Healthcare plan for you and your family
• Cycle to work scheme and secure bike storage
• Free flu jags and annual health checks

About the Role

The Advice Officer – Energy will offer support to people in need of energy advice who are residing in the communities served by WSHA. The Advice Worker – Energy plays an integral role in our offer of support and will be expected to embrace a holistic approach to supporting customers. This support aims to positively impact the capacity of individuals and households by assisting them to sustain their home through the provision of practical, accessible and person-centred energy advice services.

This approach focuses on prevention and early intervention by helping customers to reduce fuel poverty, understand and manage household energy use, access appropriate tariffs and payment options, improve confidence in dealing with suppliers, and connect to wider support including income maximisation, debt advice and hardship funding where appropriate

You will play a key role in:

• Providing energy advice services to people individually and in group settings through home visits, accessible community settings, digital platforms, information events, office appointments and telephone enquiries
• Supporting customers to understand energy bills, compare tariffs, consider switching suppliers where appropriate, and make informed choices about safe and affordable energy options.
• Support vulnerable households to better understand and manage household energy systems and appliances, including heating controls, thermostats, boiler programming, meter issues and condensation, helping them to maintain a safe, warm and energy-efficient home
• Maximising customer income and household resilience by identifying and applying for grant funding to provide energy vouchers, funds towards energy bills and funds to help clear energy debt.

About You

• Excellent communication skills with the ability to explain complex information clearly, accurately and sensitively
• Good IT skills including Microsoft 365, Word, Excel, Teams and case recording or database systems such as Advice Pro
• Experience of delivering energy advice, information, guidance and support directly to customers individually and in group settings
• Experience of working with individuals to develop outcomes-based support plans which promote household resilience, reduce fuel poverty and support wellbeing
• Knowledge and understanding of energy bills, metering, tariffs, supplier switching and available grants, rebates and wider assistance schemes

Inclusive Employer

We welcome applications from all sections of the community and particularly encourage candidates from disabled, Black, Asian and minority ethnic backgrounds. We are a Disability Confident organisation and guarantee an interview to disabled applicants who meet the essential criteria.

About Clydeside Initiative for Arts

Clydeside Initiative for Arts Ltd is the charity behind SWG3 — one of Glasgow’s most recognised and ambitious cultural destinations. For more than 20 years, the organisation has supported artists, creative communities, and cultural activity across the city, creating opportunities for people to connect, collaborate, and thrive through creativity.

Today, SWG3 is one of Scotland’s largest creative hubs, bringing together artists, musicians, designers, makers, creative businesses, communities, and audiences within a unique multi-purpose cultural space. Through affordable studios, exhibition and event spaces, public art projects, workshops, gardens, and community initiatives, the organisation supports creative development while helping shape and revitalise Glasgow’s cultural landscape.

SWG3 is also home to Yardworks Studio, Scotland’s first purpose-built graffiti and street art facility and an SQA-accredited education centre supporting young people to develop creative skills and pathways into the creative industries.

As the organisation enters its next phase, Clydeside Initiative for Arts Ltd continues to expand its impact across Glasgow and beyond, creating new opportunities for artists, young people, and communities through creativity and culture.

About the Role of Chair

As part of this next phase, Clydeside Initiative for Arts Ltd is seeking to appoint a new Chair to lead and support the Board of Trustees.

Working closely with the Executive Director and Board, the Chair will provide strategic leadership, support effective governance, and help ensure the organisation continues to grow sustainably while remaining connected to the communities and creative sectors it serves.

This is an opportunity to help shape the future direction of a distinctive and ambitious cultural charity during a significant period of growth and development. The Chair will foster an open, collaborative, and inclusive Board culture, supporting constructive discussion, strong decision-making, and effective governance.

The successful candidate will also act as a trusted sounding board to the Executive Director, providing support, encouragement, and constructive challenge, while helping strengthen partnerships and relationships across the cultural, public, private, and charitable sectors.

About You

We are particularly interested in speaking with individuals who bring previous Board or Chair experience, alongside the ability to provide strategic leadership within a growing and evolving organisation.

The successful candidate will bring sound judgement, strong relationship-building skills, and the confidence to support and challenge constructively. They will be comfortable operating within a collaborative environment and able to help guide organisational development during a period of change and increasing visibility.

While applications are welcomed from a range of professional backgrounds, experience within areas such as culture, regeneration, placemaking, the public sector, education, community development, property, partnerships, or organisational leadership would be valuable. Connections across Glasgow’s cultural, civic, or policy landscape would also be advantageous.

Most importantly, the organisation is looking for someone energised by creativity, collaboration, and social impact, and motivated by the opportunity to support the future of one of Glasgow’s most dynamic cultural organisations.

The Women’s Support Project (WSP) is a national organisation based in Glasgow. We aim to raise awareness of the extent and effects of violence against women and girls (VAWG), and to support those affected by this.

The WSP adopts a feminist ethos and principles in all its activities. Key themes in our work are addressing unmet need and emerging issues, making links between different forms of violence and abuse, and supporting multiagency and partnership approaches, ensuring the root causes of male VAWG are addressed. The work of WSP bridges the gap between statutory and specialist services in their response to male VAWG.

Our priority areas of focus are:

• Commercial Sexual Exploitation (including women involved in selling or exchanging sex);
• Racially minoritised women’s experiences of VAWG (including FGM and ritual practices);
• Technologically facilitated harm.

We welcome applications from women of all backgrounds and levels of experience, whilst at this point we have particular interest in hearing from people who have experience in the following areas:

• Finance.
• Fund raising/Income generation
• Migration / immigration

We would be keen to hear from people who have lived experience of any of the issues our work covers.

As a Trustee, you will:

• Contribute to the development and implementation of the charity’s strategic plans.
• Ensure the charity is operating within its legal and financial requirements.
• Support and guide the charity's leadership team, offering advice and expertise.
• Attend regular board meetings.
• Act as an ambassador for the Women’s Support Project.

By joining the Board of Trustees, you will gain valuable governance experience, develop new skills, and be part of a supportive and dynamic team.

Experience required

As a trustee, you should have:

• A commitment to the mission and values of The Women’s Support Project.
• Experience or interest in charity governance, finance, HR, fundraising, or community engagement.
• Strong communication and team-working skills.
• Ability to dedicate time to attend meetings and engage with charity activities.
• Previous experience as a trustee is beneficial but not essential.

This opportunity is open to women only under Schedule 9, Part 1 of the Equality Act 2010.

Travel details

Meetings are normally held on Zoom with some face to face meetings in the WSP Office in Central Glasgow.

Expenses

The position Is not paid but reasonable expenses will be covered.

Training details

Trustees will be given an induction to the charity and board, and will have ongoing support from the chair and other board members.

Restrictions

Minimum age:18

PVG certificate required