An exciting opportunity has become available to join Families Outside as our Regional Family Support Coordinator. If you are passionate about making a difference for families impacted by imprisonment and working to tackle and reduce stigma, we want to hear from you. We are looking for an enthusiastic and motivated Regional Family Support Coordinator (RFSC) to support and promote the work of Families Outside in Edinburgh & the Lothians.

Role Summary:

• Hours: 28 hours per week

• Contract: 2-year fixed term contract (renewal subject to funding)

• Starting salary: Families Outside Scale Points 29-34 and updated annually subject to appraisal and where funds allow. Starting salary £29,467 pro rata (0.8FTE)

• Probation period: A probationary period of 6 months will apply.

• Location: Based in Edinburgh, with some work in the Lothians

Staff Benefits:

• 25 flexible leave days plus 10 public holidays (pro rata)

• 4% matched contribution workplace pension scheme

• Hybrid & flexible working

• Employee Assistance Programme (Health Assured)

• Cycle to Work Scheme

• Laptop and mobile phone for all staff

The Role:

At Families Outside, we're the only national charity in Scotland working solely to support families affected by imprisonment.

Joining the East of Scotland regional team, within our national Family Support Team, the Regional Family Support Coordinator will support people living in the Edinburgh and Lothians area who have a family member in prison. They will:

• Support families at home and in their community via 1:1, family, and/or peer support

• Work closely with key professionals including prison staff and prison visitors centre staff to provide advice, information, and guidance on a range of issues

• Raise awareness with key professionals within the local community about the impact of imprisonment and our work to improve outcomes for families

• Work closely with HMP Edinburgh, contributing to meetings and events that support the rights of children and families affected by imprisonment

About You:

We are looking for an individual who is:

• Experienced in working with, and alongside families in a creative and flexible way

• Rights-focused in their work and all they do

• Trauma-informed and is willing to understand the impact of imprisonment upon families

• Skilled and knowledgeable in working with people to overcome challenges they face in their day-to-day life

• A confident and effective contributor to working in partnership with others to meet families’ needs.

If you are an experienced professional with social work, community work, family support, or other appropriate experience and are passionate about making a difference for families impacted by imprisonment, then we want to hear from you.

About Us

Families Outside is the only national charity in Scotland that works solely to support families affected by imprisonment. Imprisonment can often have a huge impact on the things that matter most to families: money and secure housing, safe and connected relationships at home and in the community, and the emotional health and wellbeing of families. Families Outside is dedicated to providing a range of practical, social, and emotional support to people with someone in prison that are relationship-based, prison-aware, and family-focused.

Help us make sure no family faces the impact of imprisonment alone.

Are you passionate about supporting people to turn their ideas into impactful, sustainable enterprises? Do you thrive on building relationships and helping others overcome challenges? If so, we’d love to hear from you.

Firstport is Scotland’s agency for start-up social entrepreneurs. We are looking for a Relationship Manager to help strengthen our regional presence and ensure individuals and communities can access high‑quality, people-centred support to explore, test and grow social enterprise ideas. This role is central to how Firstport shows up across the East of Scotland, from Dundee to the Borders. You will spend time meeting people in their own communities, representing Firstport, building trusted relationships, and ensuring our programmes remain visible, accessible and responsive to local needs.

About you

We’re looking for someone with excellent communication skills, particularly in face‑to‑face and community‑based settings. You will be confident engaging with and supporting people from diverse backgrounds, with a strong understanding of the issues affecting communities across the East of Scotland.

The ideal candidate will combine strong relationship‑building skills with sound judgement and effective decision‑making. Experience of assessing funding applications or similar processes is highly desirable, alongside a genuine passion for social enterprise and making a real difference at a grassroots level.

Are you passionate about building global communities and creating meaningful connections?

Join the University of Strathclyde as an Alumni Relations Officer and play a key role in engaging a worldwide network of over 230,000 graduates.

Strathclyde’s alumni community spans the globe - from the UK and Europe to North America, Asia and the Middle East. As part of our Alumni & Development team, you’ll help bring this network to life through events, volunteering

opportunities and inspiring communications that celebrate alumni success and strengthen lifelong connections with the University.

What you’ll do

You will build and nurture relationships with alumni volunteers and ambassadors across key international regions, supporting the growth of local networks and working closely with volunteers to develop meaningful activity in their areas. Alongside this, you will plan and deliver a varied programme of events in Scotland and internationally, helping bring the alumni community together. You’ll also create engaging content - across social media, newsletters and case studies - to showcase alumni impact and achievements, while collaborating with colleagues and stakeholders across the University to strengthen and enhance alumni engagement initiatives.

What we’re looking for

We’re looking for someone with experience in relationship management, stakeholder engagement or volunteer coordination, who brings strong communication skills and the ability to connect with diverse, global audiences. You’ll be confident leading conversations with senior stakeholders and comfortable representing the University in a variety of settings. A proactive, self-starting approach is essential, with the ability to turn ideas into action, alongside a genuine interest in international engagement and community-building.

Why join us?

You’ll be part of a collaborative and forward-thinking team, working at the heart of a globally connected university. This is an opportunity to shape how we engage with our alumni community worldwide -strengthening partnerships, celebrating achievements and making a lasting impact.

For informal enquiries, please contact Suzanne Favre, Alumni Relations Manager at suzanne.favre@strath.ac.uk.

This is a fantastic opportunity for a motivated and positive individual to help people using our foodbank to access our emergency food provision. The Service Co-ordinator is at the frontline of our crisis service. As the first point of contact for our service users and referral partners you must be a confident communicator who can work well managing multiple tasks in an extremely busy environment.

Duties will include processing requests for emergency food support received via phone, email and online. You will be taking care of day-to-day contacts and building relationships with partners, service users with regards to our crisis service.

Key responsibilities:

The Service Co-ordinator will:

• Manage referrals for all food bank parcels from agencies and partners via telephone and email
• Act as the main point of contact for service users. Gather any special requests, or information relating to specific needs so volunteers can tailor parcels accordingly
• Signpost service users to other support services, as appropriate
• Plan and co-ordinate daily deliveries including organising drivers, notifying service users and scheduling routes
• Collate all referral paperwork so data can be logged efficiently and in compliance with Trussell guidelines
• Liaise with referral agencies to help resolve any issues as they arise
• Onboard new referral partners
• Maintain and create records on our data collection system relating to referrals
• Collate articles and issue a regular newsletter for our referral partners
• Ensure referral partner contact information and user data is reviewed and updated regularly (usually on a quarterly basis)
• Bringing to the attention of your line manager any safeguarding concerns regarding the day-to-day referrals
• Undertake any other duties that may be reasonably expected to fulfil the role

About you

To succeed in this role, you must have the following skills and experience:

• Experience of engaging with and supporting partnership work with other organisations
• Ability to work as part of a team and on own initiative
• Excellent communication skills
• Experience in handling difficult conversations
• A willingness to work flexible hours
• Understanding of confidentiality practices and GDPR guidelines
• Ability to work to tight timescales under pressure
• Ability to multitask
• Demonstrable professionalism
• A positive and proactive team-player actively contributing to a strong and committed staff and volunteer team
• Demonstratable empathy, non-judgemental, and committed to always preserving the dignity of clients and in every interaction
• As an emergency food service, you may be dealing with people who are often in distress so the ability to deal with people sensitively and with compassion is required

Key Competencies

• Highly organised and self-motivated
• Adaptable and proactive
• Good IT skills – including google suite and office packages/excel
• Committed to the values and mission of East Lothian Foodbank

Reporting to: Operations Manager.

Benefits

• Accredited real Living Wage Employer offering competitive salary
• Annual leave: 32 days including 9 bank holidays (pro rata)
• Pension: ELFB is a member of the NEST Pension Scheme. The successful candidate would be enrolled within the pension scheme 3 months from the joining date. Further information about Employer Pension obligations can be found at nestpensions.org.uk/schemeweb/nest/aboutnest/pensions-are-changing/auto-enrolment.html
• Employee assistance programme - the successful candidate will be enrolled into our assistance programme provided by Hospital Saturday Fund on completion of probation. This gives access to a range of employee welfare, mental health and financial support. Including money towards specific private health treatments and access to a range of discounts through Perk Box.
• Business travel: 45p per mile paid for business travel
• Financial contribution to activities that support your health and wellbeing