Disability Advice & Information Officer
- Full time
- £26,520
- Hybrid: Edinburgh and the Lothians
- Closing 18th May 2026
- Advertised from 30th April 2026
- Fixed-term until 31 March 2027 (with potential extension subject to funding and performance)
Role
Would you like to help make a genuine difference in someone’s life? Join LCIL and be part of a team that is changing lives every day.
We are currently recruiting a full-time Disability Advice & Information Officer to join our dedicated and supportive team. If you are passionate about rights, inclusion, and empowering individuals and communities, this is an opportunity to deliver meaningful, person-centred support that has real impact.
At LCIL, we are a user-led organisation committed to supporting vulnerable people to live independently in the community of their choice. Everything we do is grounded in inclusion, respect, and collaboration - placing people at the heart of our services.
This is a rewarding opportunity to deliver high-quality advice and information services to disabled people, individuals with long term health conditions, parent carers, people aged 65+, and women with health issues, particularly those impacted by the cost-of-living crisis across Edinburgh and the Lothians.
You will provide welfare benefits advice, income maximisation support, and one-to-one casework, helping individuals to understand and access their rights and entitlements. The role also involves co-designing and delivering accessible cost-of-living workshops, supporting people to improve financial wellbeing, confidence, and independence.
You will work flexibly across office, home, and community settings, including outreach and home visits, ensuring services are accessible, responsive, and person-led.
We are looking for someone who can demonstrate:
- Knowledge of welfare benefits and income maximisation, with the ability to provide accurate advice and support
- Experience of managing caseload, including providing ongoing casework support
- Confidence in working both one-to-one and in group settings with a diverse range of people
- Strong organisational skills, with the ability to prioritise a varied workload
Why Join LCIL?
We offer a supportive and flexible working environment, including:
- Flexible and hybrid working patterns
- 25 days annual leave + 10 public holidays
- Generous employer pension contribution
- Opportunities for personal and professional development
We want you to feel confident and prepared. That is why all shortlisted candidates will receive interview questions in advance.
We value thoughtful, considered responses and are keen to hear about the full range of skills and experience you can bring. This is your chance to show us what matters and how you can make an impact.
Application notes
- PVG membership is required for successful applicants
- We welcome questions about the recruitment process - contact Caitlin McPherson at HR@lothiancil.org.uk
- Application packs: call 0131 475 2350 or download from Goodmoves or from LCIL’s website: lothiancil.org.uk/who-we-are/work-with-us
- Closing date: Monday 18th May 2026 at 5pm
- Interviews: Week commencing 25th May 2026
LCIL is an equal opportunities employer. Applications from Disabled people are particularly welcome. We are also a disability confident employer and will provide any support needed throughout the recruitment process - please contact HR@lothiancil.org.uk if you require assistance.
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Volunteer Coordinator & Training Officer
- Part time
- £26,520 pro-rata
- Hybrid: Edinburgh and the Lothians
- Closing 18th May 2026
Would you like to help make a genuine difference in someone’s life? Join LCIL and be part of a team that is changing lives and empowering people every day.
We are currently recruiting a part-time Volunteer Coordinator & Training Officer to join our dedicated and supportive team. If you are passionate about people, community development, and creating meaningful opportunities for volunteers, this is an exciting opportunity to play a key role in shaping and delivering impactful services.
At LCIL, we are a user-led organisation committed to supporting Disabled People to live independently in the community of their choice. Everything we do is grounded in inclusion, respect, and collaboration - placing people at the heart of our services.
This is a rewarding opportunity to lead the development of an inclusive and empowering volunteer programme as part of our Pathways to Wellbeing and Inclusion Service.
You will play a central role in recruiting, supporting, and developing volunteers, ensuring they feel valued, confident, and equipped to contribute meaningfully.
Alongside this, you will contribute to the delivery of community hubs across Edinburgh and the Lothians, working collaboratively with colleagues and service users to co-design and deliver accessible and impactful workshops and services.
We are looking for candidates who can demonstrate:
- Experience of working with and supporting volunteers, including recruitment and engagement
- Confidence in delivering training or facilitating group sessions
You will be confident working one-to-one and in group settings with a diverse range of people, including volunteers, Disabled people, individuals with long-term health conditions, and unpaid carers.
Following initial training in our Edinburgh office, you will work flexibly across office, outreach settings and community hubs.
Why Join LCIL?
We offer a supportive and flexible working environment, including:
- Flexible and hybrid working patterns
- 25 days annual leave + 10 public holidays (prorated for 0.8 FTE)
- Generous employer pension contribution
- Opportunities for personal and professional development
We want you to feel confident and prepared. That is why all shortlisted candidates will receive interview questions in advance.
We value thoughtful, considered responses and are keen to hear about the full range of skills and experience you can bring. This is your chance to show us what matters and how you can make an impact.
Welfare Advice Officer
- Part time
- £26,520 pro-rata
- Hybrid: East Lothian and Midlothian
- Closing 18th May 2026
Would you like to help make a genuine difference in someone’s life? Join LCIL and be part of a team that is changing lives every day.
We are currently recruiting two part-time Welfare Advice Officers to join our dedicated and supportive team. If you’re passionate about empowering people and want your work to have meaningful, real-world impact, this is an opportunity to do just that.
At LCIL, we are a user-led organisation committed to supporting Disabled People to live independently in the community of their choice. Everything we do is grounded in inclusion, respect, and collaboration - placing people at the heart of our services.
We are looking for candidates who can demonstrate:
- Strong knowledge of welfare rights, including benefits and entitlements, with the ability to support our service users in accessing appropriate services
- Experience of effectively managing and prioritising a caseload in a similar role, ensuring timely and person-centred support
You will be confident working one-to-one with a diverse range of people, including Disabled people, individuals with long-term health conditions, and unpaid carers.
Following initial training in our Edinburgh office, you will work flexibly across office, home, and outreach settings, supporting service users to access the advice and resources they need to live independently.
Why Join LCIL?
We offer a supportive and flexible working environment, including:
- Flexible and hybrid working patterns
- 25 days annual leave + 10 public holidays (prorated for 0.6 FTE)
- Generous employer pension contribution
- Opportunities for personal and professional development
We want you to feel confident and prepared. That is why all shortlisted candidates will receive interview questions in advance.
We value thoughtful, considered responses and are keen to hear about the full range of skills and experience you can bring. This is your chance to show us what matters and how you can make an impact.
Welfare Advice and Brokerage Officer
- Full time
- £26,520
- Hybrid: Edinburgh and West Lothian
- Closing 18th May 2026
Would you like to help make a genuine difference in someone’s life? Join LCIL and be part of a team that is changing lives every day.
We are currently recruiting a full-time Welfare Advice and Brokerage Officer to join our dedicated and supportive team. If you’re passionate about empowering people and want your work to have meaningful, real-world impact, this is an opportunity to do just that.
At LCIL, we are a user-led organisation committed to supporting Disabled People to live independently in the community of their choice. Everything we do is grounded in inclusion, respect, and collaboration - placing people at the heart of our services.
This is a rewarding opportunity to provide vital advice and support to individuals who need it most.
We are looking for candidates who are willing to undertake and successfully complete Community Brokerage training (if not already qualified), and who can demonstrate:
- Strong knowledge of welfare rights, including benefits and entitlements, with the ability to support our service users in accessing appropriate services
- Experience of effectively managing and prioritising a caseload in a similar role, ensuring timely and person-centred support
You will be confident working one-to-one with a diverse range of people, including Disabled people, individuals with long-term health conditions, and unpaid carers.
Following initial training in our Edinburgh office, you will work flexibly across office, home, and outreach settings, supporting service users to access the advice and resources they need to live independently.
Why Join LCIL?
We offer a supportive and flexible working environment, including:
- Flexible and hybrid working patterns
- 25 days annual leave + 10 public holidays
- Generous employer pension contribution
- Opportunities for personal and professional development
We want you to feel confident and prepared. That is why all shortlisted candidates will receive interview questions in advance.
We value thoughtful, considered responses and are keen to hear about the full range of skills and experience you can bring. This is your chance to show us what matters and how you can make an impact.
Top job! Head of Community Services
- Full time
- £38,000 – £40,000
- On site: Edinburgh
- Closing 14th May 2026
About The Open Door Edinburgh:
The Open Door (Scottish Charity Number SC007315) has provided activities and services for adults at our Morningside hub for over forty years. It remains well-supported by the community and has developed into a high-quality day service for more vulnerable older adults, providing transport and meals during Monday-Friday sessions. We centre care, connection and community at The Open Door and have a dedicated and skilled team of staff and volunteers who keep the service welcoming and enriching for all. Currently a team of eight staff and twenty volunteers support about forty individuals per week.
Purpose of Job
As registered manager, to hold overall responsibility for the organisation, management, review and development of services. To provide strategic leadership, day-to-day management and lead a team of staff and volunteers. To provide exceptional quality care inspectorate registered day care services for older adults as well as other projects to promote community inclusion, following best practice guidelines.
Key Responsibilities
Strategic and Operational Duties and Accountability
Lead development and delivery of The Open Door business plan in alignment with our values and charitable objectives.
Set and track performance against agreed key performance indicators.
Deliver and report to existing service level agreements for statutory contracts, tender for future contracts.
Governance: supporting the decision-making processes of the Board of Trustees, including setting agendas and preparing reports; ensure compliance with all legal, regulatory, safeguarding and best-practice governance requirements.
Oversee quality assurance processes and lead on impact data reporting.
Oversee the financial health of the organisation to support long-term sustainability. Prepare and monitor budgets, including controlling costs, analysing variances, forecasting and preparing reports. Use of Xero Software package is important.
Manage payroll system, ensuring accuracy and compliance with both UK regulations and organisational policies
Deliver a fundraising strategy including developing and submitting grant applications, reporting on grants.
Manage all back-office administrative functions including IT, cyber-security, health and safety, information management and complaints handling.
People and culture: manage all HR functions, supporting a collaborative culture with high standards of care and opportunities for staff development. Recruitment and management of staff. Recruitment and management of volunteers. Manage organisational changes which arise, centring our values of community and care.
Develop and maintain effective communications and marketing. Develop and maintain strong relationships with stakeholders and strengthen local partnerships, acting as an ambassador for The Open Door.
Identify and manage organisational risks, ensuring appropriate mitigation and communication with the Board.
Head of Care Services Duties and Accountability
Act as the Care Inspectorate Registered Manager.
Lead and manage provision of the day service, promoting the wellbeing, rights, equality and diversity of individuals using or working for the service.
Meet regulatory requirements, including planning for inspections, compiling evidence, pursuing quality improvement.
Monitor and manage the quality of the service.
Lead planning process for care or support plans.
Oversee management and continuing professional development of staff team, including maintaining training records.
Act as Lead Safeguarding Officer.
Hold responsibility for monitoring, recording checks and reporting on health and safety standards, including food safety and food hygiene.
Manage transport, including compliance, policy implementation, maintenance and driver management for the Open Door minibus.
Advocate on behalf of members and their carers when appropriate, including making referrals or signposting to relevant sources of support.
This list of responsibilities is not exhaustive and will include other duties as directed by the Board of Trustees from time to time.
Required Qualifications, Skills & Experience
Essential Qualifications:
Eligible to become the Registered Manager with the Care Inspectorate-
Must hold or be in process of obtaining SVQ Social Services and Healthcare at SCQF Level 9 and SVQ 4 Care Services Leadership and Management (SCQF Level 10) or equivalent
[Desirable Qualifications: Degree in relevant health or social care subject]
Essential Knowledge:
Demonstrable experience in a senior management role, preferably in a health, social care or not-for-profit organisation
Experience providing care services to elderly or vulnerable people, including care assessments and applying National Care Standards
Sound financial awareness and experience of managing budgets
Experience of management of a staff team and volunteers
[Desirable knowledge: experience with charity/voluntary sector or fundraising]
Essential skills/abilities:
Strong organisational and administrative skills – able to prioritise and delegate
Proficient IT skills, confident with Office 365
Able to motivate and support staff and volunteers
Excellent communication skills both oral and written
Desire to deliver excellent care services with integrity and warmth
[Desirable skills: full, valid UK driving licence]
Benefits:
Holidays: 6 weeks including public holidays
Employer contribution to pension plan
Probation:
The first three months of employment shall be a probationary period during which employee suitability for the position and performance will be assessed.
Please note this post is subject to satisfactory PVG check and references.
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