Welfare Advice and Brokerage Officer

  • Full time
  • £26,520
  • Hybrid: Edinburgh and West Lothian
  • Closing 18th May 2026


  • Advertised from 24th April 2026
  • Fixed-term until 31 March 2028 (with potential extension subject to funding and performance)

Role

Would you like to help make a genuine difference in someone’s life? Join LCIL and be part of a team that is changing lives every day.

We are currently recruiting a full-time Welfare Advice and Brokerage Officer to join our dedicated and supportive team. If you’re passionate about empowering people and want your work to have meaningful, real-world impact, this is an opportunity to do just that.

At LCIL, we are a user-led organisation committed to supporting Disabled People to live independently in the community of their choice. Everything we do is grounded in inclusion, respect, and collaboration - placing people at the heart of our services.

This is a rewarding opportunity to provide vital advice and support to individuals who need it most.

We are looking for candidates who are willing to undertake and successfully complete Community Brokerage training (if not already qualified), and who can demonstrate:

  • Strong knowledge of welfare rights, including benefits and entitlements, with the ability to support our service users in accessing appropriate services
  • Experience of effectively managing and prioritising a caseload in a similar role, ensuring timely and person-centred support

You will be confident working one-to-one with a diverse range of people, including Disabled people, individuals with long-term health conditions, and unpaid carers.

Following initial training in our Edinburgh office, you will work flexibly across office, home, and outreach settings, supporting service users to access the advice and resources they need to live independently.

Why Join LCIL?

We offer a supportive and flexible working environment, including:

  • Flexible and hybrid working patterns
  • 25 days annual leave + 10 public holidays
  • Generous employer pension contribution
  • Opportunities for personal and professional development

We want you to feel confident and prepared. That is why all shortlisted candidates will receive interview questions in advance.

We value thoughtful, considered responses and are keen to hear about the full range of skills and experience you can bring. This is your chance to show us what matters and how you can make an impact.

Application notes

LCIL is an equal opportunities employer. Applications from Disabled people are particularly welcome. We are also a disability confident employer and will provide any support needed throughout the recruitment process - please contact HR@lothiancil.org.uk if you require assistance.


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