Community Young Person and Family Support Worker (Crisis Response)
- Full time
- £28,594
- On site: Various (Aberdeen, Dundee, Fife, Stirling and Glasgow)
- Closing 12th April 2026
- Advertised from 25th March 2026
- 37 hours
Role
As a Community Young Person and Family Support Worker (Crisis Response), you will be required to travel Scotland-wide, with potential overnight stays away from home, with expenses paid.
To continue our existing well-established service and support a Pilot project (Alternative to Policy Custody), we are looking for a keen, enthusiastic individual who has an interest in helping children, young people and their families. This new pilot will be supporting young people away from police involvement and working along side our bespoke young person and family support service.
Are you able to stay calm under pressure? Do you have these qualities? Then we have a job for you?
Purpose & Context of Role
The postholder will manage their own caseload, ensuring support plans are developed with the young person to respond to their individual needs and supporting them to improve outcomes in line with GIRFEC principles and includem’s model of support.
You will be expected to actively demonstrate leadership and ownership over effective service delivery to young people, by managing their outcomes through the use of line managers, colleagues and organisational tools, processes, policies and procedures.
Service Delivery
- To build relationships and deliver outcome-based support to young people and families, involving all key stakeholders.
- To be available for young people and families at critical times
- To explore values and attitudes with young people in a supportive manner, to affirm and validate their feelings and ideas, and nurture and confirm their learning
- To ensure a focus on regular and appropriate case progression to help young people and families recognise progress.
- To assess and respond appropriately to situations where young people and/or families may be at risk of harm.
- To actively participate in the delivery of the Includem Helpline evening and night service so support is available for young people and families 24/7
- To support with crisis management and generate solutions for young people and families using the Helpline, with risk enablement being at the heart of professional judgement and decision making
People
- To understand the different coping mechanisms that young people and their families use to deal with stress and high emotions, and to respond appropriately
- To demonstrate professional resilience when providing support with sensitive or challenging issues
- To use a strengths-based approach to empower individuals facing adversity to find solutions and make positive changes, ensuring resources are in place to sustain these changes
- To establish mutually trusting, open and non-judgemental relationship with young people and their families
- To encourage and lead collaborative team work to provide a ‘scaffolding of support’ around each young person and their family whilst developing relationships with wider community resources.
- Offer support to young people within their own communities and support them to access resources locally
- To respect and value the contribution of wider stakeholders and the delivery of Includem services
- Where opportunity allows experience of directing, supporting Sessional staff
- Any other duties as designated by your line manager
Influence
- To build relationships with Local Authorities with varying demands and priorities
- To ensure young people and families are empowered to make informed choices
- To support young people and families to effectively communicate with others
- To work with young people to identify goals aligned to wellbeing indicators and to positively influence progression towards these goals.
- To reflect on practice, share learning and promote continuous practice improvement within a team setting.
- To articulate and endorse the Includem framework of intervention and the key aspects of the service delivery model to a wide audience.
- To role model appropriate practice standards and professional boundaries to others
- To ensure a high-quality service is delivered to young people and families
- Demonstrate understanding of your impact on people and how they might see you.
- To develop partnership working within communities.
Resources
- To deploy time effectively to meet the needs of young people and families to ensure the service is available 24/7, 365 days per year.
- Able and willing to travel anywhere in Scotland to respond to needs from Local Authorities, including overnight stays away from home.
- To maintain and produce accurate and timely records and reports.
- To ensure support is delivered in line with Includem’s Policies, Procedures, SSSC Codes of Practice & National Guidelines.
Quality Assurance
- To be accountable for the quality of your work and responsible for any work delegated to others within the Includem support, and be able to evidence this work effectively.
- To actively participate in formal supervision and continuous professional development.
- To have an overview of the work delegated to other Includem workers involved in delivering individualised support to your young people.
- To generate creative and new solutions to issues faced by young people and families.
A UK driving license is an essential requirement for the role.
If you would like further information about the role, please call HR on 0141 427 0523
Application notes
To apply, send your CV and covering letter to recruitment@includem.co.uk
- Closing date: Sunday 12th April 2026
- Group interview: Monday 20th April 2026
- Individual interview: Tuesday 28th April 2026
At Venture Trust, we are looking for Outdoor Therapists in Fife on a 3-year fixed term basis (April 2026 – March 2029).
Our Outdoor Therapists work with young people aged 10-18 years experiencing complex life circumstances. They provide Outdoor Therapy in the hope to support clients to move forwards in ways that are meaningful for them. They work with clients to explore and reflect through individual therapy, which is offered mostly outdoors in urban greenspaces, and on occasion, online.
Our Outdoor Therapists:
- are counsellors / therapists registered with an appropriate professional body who can work thoughtfully and ethically with a client group that can have complex clinical presentations
- are able to work individually to meet the specific needs of their clients whilst maintaining high professional standards
- have personal or professional experience of outdoor environments and will have the capacity to articulate the reasoning behind working therapeutically in natural environment
- be able to work reflectively and effectively within a team and be committed to working towards the aims of the service and the organisation
Ideal candidates will have:
- experience working with children and young people aged 10-18 years in a supportive or therapeutic role
- have had training and experience of working with complex trauma presentations
- experience or desire to support working in outdoor environments
Please note that we are open to applications from recent graduates who are keen to learn.
For more information on each vacancy, please download the job description below.
In return, we offer a range of benefits including a generous annual leave entitlement, flexible and hybrid working, an employee benefits package and a joint contributory pension scheme. We also offer a great working culture that embraces our core values of courage, care, curiosity, collaboration and connection in all we do.
If you have the skills and experience that we are looking for and you want to play an important role in enabling people to achieve lasting change in their lives, we want to hear from you.
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Kirkcaldy YMCA is committed to supporting children, young people and adults to reach their full potential through inclusive, creative and community-centred programmes. Our Music & Sound projects use music-making, audio production and wider creative industries as powerful tools to engage, inspire and develop confidence, skills and wellbeing.
We are now recruiting a Project Worker to join our Music & Sound Project Team.
This will allow us to expand our work with vulnerable groups, including disengaged young people and low school attendees, while strengthening our alternative curriculum and achievement pathways within the programme. We are now seeking an enthusiastic and skilled Project Worker to help deliver this exciting work.
For over 200 years, Right There has been at the forefront of supporting people and communities across Scotland. Each year, we work alongside almost 4,000 children, families and individuals affected by poverty, homelessness, addiction and fractured relationships.
We believe everyone deserves an equal chance to create a safe and supportive place to call home, not just a roof, but somewhere they feel protected, accepted and able to rebuild their lives. Every journey is different, so we tailor our response to the individual, challenge stereotypes and work without judgement.
As we respond to a national housing emergency and enter our next strategic planning cycle, we are seeking an exceptional Chair of the Board of Trustees to help shape the organisation’s next chapter. This is a pivotal leadership role, providing clear direction to the Board, strengthening governance, and supporting the Chief Executive to deliver Right There’s charitable and strategic objectives.
You will be a senior strategic leader with a strong track record in growth, transformation and governance, able to build trusted relationships, influence effectively, and provide constructive challenge. Whilst previous board experience is preferable, we also welcome candidates with senior leadership or executive board experience who are seeking a trustee role for the first time,
Right There is a unique organisation, full of committed people inspired by our values and the mission to create positive change. As Chair, you will play a central role in supporting a highly motivated and passionate Board of Trustees and senior leadership team to safeguard the organisation’s vision, strengthen its impact, and ensure it thrives for the future.
Family Support Worker (Children, Young People and Parents/Carers)
- Full time
- £23,549
- Hybrid: Hamilton
- Closing 10th April 2026
Community Volunteers Enabling You (COVEY) has operated across Lanarkshire for 30+ years supporting 5,000 children, young people and parents/carers to become more resilient, safe and better equipped to reach their full potential. COVEY provides 1-1 and group-based befriending, mentoring and family support.
COVEY is seeking a passionate, professional and proactive individual to provide support to families who are experiencing difficulties or challenges in their everyday lives such as isolation, mental and physical health problems, disability, poverty and trauma. This involves direct work with children, young people, parents/carers and whole families via 1-1 intervention/support and group-based mentoring.
The successful candidate will provide person centred, relationship-based support to children, young people and parents/carers to help them identify and address short-term needs (strengthening confidence, wellbeing and family/community relationships) and support long-term aspirations into positive destinations. This role offers the opportunity to collaborate with experienced professionals, manage complex cases, and support volunteer mentors. If you have a strong background in family support and are driven by our mission to create positive change, apply today and help families thrive.
What we’re looking for:
- HNC/SVQ 3 Level in Health and Social Care Services, Social Services, Community Development, Youth Work, or equivalent. Relevant experience and skills may substitute formal qualifications.
- Experience in assessing and supporting individuals with complex needs, including children, young people, adults, and carers.
- Competence in delivering 1-1 and group-based interventions, including managing complex cases.
- Proven ability to work with community, statutory, and voluntary agencies to support vulnerable families.
- Strong communication and administrative skills, including report writing and use of office software (e.g. Salesforce).
- Experience in managing safeguarding risks, conducting risk assessments, and supporting volunteers and students.
- Ability to organise and prioritise workload in a dynamic environment, with knowledge of data security and GDPR.
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
- 6% employer pension contribution
- flexible working (including flexi-time)
- access to learning and development opportunities
- one special leave day to celebrate your birthday
- annual staff and volunteer recognition awards
- quarterly staff wellbeing activities
- annual all staff outing/activity
- HSF Health plan for employees (and their spouse/partner and children) including dental and optical claim back, physio claim back, personal accident coverage, GP, mental health counselling, legal support, discounts for gym, cinema and shopping
- access to ScotWest Credit Union offering loans, mortgages and savings accounts
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