If you’re looking for the next step on your career in social care, you’ve just discovered it.

About Riccarton (Day Services) Hub

At Capability Scotland Riccarton Hub, we provide specialist daytime support and occasional 24-hour short break respite services, for adults with physical, learning and complex disabilities, promoting independence, inclusion, and wellbeing through personalised care and enriching activities.

We provide fun and meaningful activities for our customers to get involved in during the day. We pride ourselves in enhancing outcomes and life experiences and in our Hub, we focus on health and well-being as well as creating smiles. We're focused on making our customers' time at Riccarton all about them and offer tailored and bespoke support plans.

About the Role

We are looking to recruit a Team Leader who will work alongside a small group of team leaders to support our Service Manager in managing our team. As an experienced social care practitioner, you will ensure that our people continue to receive exceptional, person-centred support we provide by being responsible for:

• Rota management
• Staff management, supervision, recruitment, and development
• Managing customer activities
• Health and Safety
• Compiling and checking Care and Support plans for customers
• Management of medicines procedures
• Financial management for customers (dependent on service)
• Liaising with families, health and care professionals and social workers
• Sleepovers & on-call support (dependent on service – if appropriate additional payments are provided)

Hours – 18.5 hours per week. Predominantly Monday-Friday between 8.30am & 5.30pm (we are open to discuss doing hours over 2/3 days) & with occasional on-call cover required in our respite service, therefore a flexible approach to working is required.

Experience/qualifications/key skills required

Experience of working in a similar role and environment is desirable as is a willingness to take on any personal development opportunities. You should have a care related SVQ Level 4, or the willingness to gain this qualification in a given timescale. You should have good interpersonal skills and the ability to work as part of a team and on your own initiative.

Working with Capability Scotland brings you lots of benefits:

• Competitive salary - £16,195.46 pa (£16.79 per hour).
• We offer a fully funded SVQ – a qualification which is yours for life.
• 32 days holidays per year, increasing to 37 with service.
• Free PVG checks throughout your employment.
• Up to 8% company contribution pension scheme.
• Up to 3 x annual salary death in service.
• Perks at Work – shopping discount scheme.
• Cycle to work scheme.
• 24/7 employee assistance programme.
• Working for us means you would qualify for Blue Light & Concert for Carer discounts

We are One Voice, One Charity, One Spirit, #OneCapability.

Want to be part of this? Apply now.

Overall Purpose

Manage the coordination and delivery of qualifications within ARC Scotland’s assessment centre, ensuring it meets all Qualifications Scotland’s requirements. Contributing to the delivery of ARC Scotland’s workplan, vision and mission.

Leadership

• Work with the Head of Accredited Training to deliver ARC Scotland’s overarching workplan.
• Provide support and guidance to the administration team.
• Recruit, induct, manage and support (as the first point of contact) the team of freelance contractors delivering high quality assessment and verification across the assessment centre.
• Coordinate the deployment of freelance contractors in the delivery of accredited qualifications across Scotland.
• Manage and facilitate the standardisation of assessment and verification activity in accordance with Qualifications Scotland’s requirements.
• Contribute to the ongoing strategic planning and development of ARC Scotland.
• Facilitate and / or contribute to relevant ARC Scotland meetings.
• Deputise for the Head of Accredited Training in their absence.

Key Responsibilities

• Be the first point of contact between ARC Scotland and Qualifications Scotland in accordance with their requirements.
• Maintain ARC Scotland’s compliance with Qualification Scotland’s requirements.
• Be the first point of contact with Qualifications Scotland in coordinating external verification activity, approval applications and ensuring any recommendations are implemented timeously.
• Manage partnerships between ARC Scotland and customers (managing existing resources in retaining and gaining new business along with the Head of Accredited Training).
• Review, update and refresh ARC Scotland’s policies and procedures in line with current legislation and Qualifications Scotland guidelines and ensuring they are implemented.
• Ensure suitable records are maintained and updated in accordance with the requirements of Qualifications Scotland and ARC Scotland’s data management policy.
• Communicate changes and updates to and from Qualifications Scotland to all relevant parties.
• Notify Qualifications Scotland of any changes which may affect the centre’s ability to meet the quality assurance criteria.
• Carry out assessment and verification activity as required to maintain competence and quality assurance standards.
• Discuss monthly candidate progress reports with freelance assessors and verifiers and provide partner organisations with regular updates. Agree and implement remedial action where required progress has not been made.
• Monitor payment claims against assessment and verification time claimed.
• Gather, process and analyse feedback as part of the quality assurance processes within ARC Scotland. Use feedback to promote services or to address areas of improvement identified timeously.
• Support the development and implementation of communication and marketing strategies within ARC Scotland.
• Conduct any investigations required in accordance with ARC Scotland’s policies and procedures.

Other

• Deliver training as required.
• Be flexible in approach and adaptable in managing own workload.
• Work flexible hours and be able to travel throughout Scotland as required.
• Undertake CPD to maintain competence in accordance with relevant assessment strategies, and ensure freelance contractors do the same.

We are seeking a passionate and inspiring Operational Manager to lead and grow our Adult & Children Outreach services. This is a rewarding opportunity for someone who truly believes in family-centred support and wants to make a meaningful difference in the lives of children, adults and their families.

You will play a key role in shaping services that are responsive to the unique needs of each individual and family we support. By treating everyone with respect and dignity, you will use your strong communication skills to build trusting relationships and work in partnership with families, communities and other key people.

We are looking for someone who can provide clear guidance, leadership and support to the outreach team, ensuring the delivery of high-quality and personalised services. You will champion excellence, maintaining strong standards of quality, impact and continuous improvement while always keeping people and families at the heart of everything we do.