The post of Health Improvement Coordinator offers an exciting opportunity to improve the lives of people living with HIV and plays a vital role in Waverley Care and Scotland's ambition to reach Zero HIV Transmission by 2030.

This post will provide support services for all people living with or affected by Blood Borne Viruses (BBV) in the Glasgow area, through community-based interventions focusing on reducing HIV stigma and improving wellbeing. As part of the role, the post holder will manage a caseload and work with individuals to better understand their needs and identify opportunities for them to develop.

This role would collaborate with other members of the health improvement team to develop learning, skills and best practices to support individuals. The post holder will also take part in prevention work such as BBV testing and awareness raising at events aimed at engaging those at higher risk of BBV transmission.

You will:

• Manage key worker responsibilities for a caseload of service users, who are people living with HIV that need additional support to access treatment and care, maintain good health, or improve their wellbeing
• Work with service users to create a personal plan, using the Waverley Care baseline assessment tool, with identified outcomes and carry out regular reviews of these plans
• Provide one-to-one emotional support to service users to identify and overcome barriers to improving their health and well-being
• Facilitate opportunities for one-to-one and group peer support
• Work with colleagues to identify opportunities for volunteer input and contribute to the training and supervision of volunteers
• Promote the value of testing to different communities at risk of a BBV and offer BBV testing where appropriate
• Deliver BBV and sexual health advice and support through support interventions, events and outreach activities

About You

We are looking for a dynamic and motivated individual who:

• A demonstrable interest in, and passion for, improving the lives of people affected by blood-borne viruses (BBVs), in particular people disproportionately affected by HIV and Hepatitis C
• Demonstrable experience in working with vulnerable groups, particularly those who are at heightened risk of HIV transmission
• Experience working with vulnerable people with multiple complex needs who face barriers to accessing care, including people affected by substance use disorders, at heightened risk of homelessness and the criminal justice system
• Excellent interpersonal skills and the ability to develop positive relationships with a range of stakeholders
• Experience in project management and leading in an area of work
• Excellent written and verbal communication skills appropriate for a wide range of audiences
• Be a strong team player, able to use your initiative and reflect on your practice
• Interested in development opportunities and further training

Why Join Us?

This is a unique opportunity to be part of a progressive organisation at a pivotal moment in Scotland’s public health journey. You’ll have the chance to influence real change, working alongside passionate colleagues committed to making a lasting impact on people’s lives.

We offer a supportive working environment with hybrid working options, professional development opportunities and a generous annual leave entitlement.

We are on an exciting journey. We have positioned ourselves as the leading HIV charity in Scotland and our aim is to effectively influence the policy and service landscape to ensure that Scotland reaches zero HIV transmission by 2030. We are achieving this through raising awareness of HIV and undertaking projects to meet different workforces and communities education needs.

HIV Informed is a national education resource for Scotland’s health and social care workforce, launched by Waverley Care in December 2025.

It is a free online learning hub designed to:

• Challenge outdated knowledge and misconceptions about HIV

• Provide accurate, up-to-date information on HIV today

• Reduce stigma and discrimination

• Support professionals to deliver inclusive, respectful, stigma‑free care

The learning hub includes structured learning modules, knowledge quizzes to support learning and reflection, engaging videos and lived experience content and downloadable learning resources for use in practice and training.

HIV Informed was developed by Waverley Care in partnership with NHS Scotland and people living with HIV and is funded by the Scottish Government.

This post will work to actively promote and embed HIV Informed within health and social care settings across Scotland. The role will achieve this through delivering short awareness sessions and developing existing resources for frontline staff.

This role would collaborate with health and social care management teams and learning and development teams to support the implementation of HIV informed in workforce development plans. Furthermore, the postholder will attend national conferences, network meetings and stakeholder events.

About You

We welcome applications from people with lived experience of HIV, as well as those with professional experience in health, social care, or community engagement. We are looking for someone with:

• A demonstrable interest in, and passion for, improving the lives of people affected by blood-borne viruses (BBVs), in particular people disproportionately affected by HIV

• Excellent interpersonal skills and the ability to develop positive relationships with a range of stakeholders

• Experience in project management and leading in an area of work

• Experience in delivering training, stakeholder relationship development, and engagement

• Experience of working in health and social care learning and development settings

• Excellent written and verbal communication skills appropriate for a wide range of audiences

• Be a strong team player, able to use your initiative and reflect on your practice

• Interested in development opportunities and further training

Why Join Us?

This is a unique opportunity to be part of a progressive organisation at a pivotal moment in Scotland’s public health journey. You’ll have the chance to influence real change, working alongside passionate colleagues committed to making a lasting impact on people’s lives.

We offer a supportive working environment with hybrid working options, professional development opportunities and a generous annual leave entitlement.

Ark is a major provider of Housing, Care and Support to people with long term and enduring conditions such as learning disabilities, mental health issues, dementia and autism.

Ark supports people to live independently in their own homes providing everything from a few hours a week social and life admin support to 24/7 care supporting with personal care, medication, household tasks, attending appointments and leisure activities.

We have lots of opportunities across Scotland for our Support Worker roles. As we provide full training no previous is experience is required.

If you are enthusiastic about supporting people to live their best lives, then apply now to join our team!

Your main duties will include but not be limited to:

• Working with colleagues as part of an effective and efficient team to support vulnerable people.
• Communicate and work well with our supported people to provide individual care and maintain appropriate relationships.
• Being responsible in supporting individuals throughout the activities, giving positive feedback and encouragement.
• Updating and maintaining accurate records using a tablet on Arks Information Management system.

Previous experience of the following is an advantage but not essential as Ark will provide full training: Care Worker, Social worker, Home Carer, Case Worker, Care Assistant, Autism Support Worker, Personal Care Assistant , Social Care Worker.

View our job outline, find out what you working week could look like and hear from our current Support Workers on Arks website arkha.org.uk/work-with-us

Why Ark?

• No Previous Experience Required - Ark provide full training so no previous experience is required making our Support Worker roles the perfect place to start your career in Adult Social Care.
• Get a qualification while you work - Ark fully fund your SVQ2 in Health & Social Care which you complete with the support of our in house SVQ team.
• Employee Discounts - Employee Discounts Portal with 1000s of discounts on your favourite brands including Supermarkets, Cinema Tickets, Gym Membership and Holidays.
• Career Progression -Over 75% of all Managers within Care & Support have been promoted internally.
• Employee Assistance Program - Arks Employee Assistance program (EAP) gives all employees access to counselling sessions. There is also support available through weekly webinars and the EAP Website & App.
• Contracted hours to suit you-We have Full-time, Part-time and Relief Support Worker roles available at our services throughout Scotland.

In return for your valuable contribution, Ark will also offer you:

• Up to 36 days paid holiday per year pro rata
• 4% Contributory pension scheme
• Cycle to Work Scheme
• Fully funded PVG & 1st year SSSC registration paid by Ark

Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported peoples lives, helping them to achieve their dreams.

Ark would love to hear from you whether you are an experienced Support Worker or new to Social Care.

The Butterfly Trust is the lead provider of social and psychosocial support for people affected by Cystic Fibrosis throughout Scotland. We provide a comprehensive range of outreach services for all ages of people with Cystic Fibrosis and their families across Scotland.

We aspire to a quality of excellence in our standard of service provision to Scotland’s Cystic Fibrosis Community.

All of our personnel are expected to maintain those standards when providing support that is focused on promoting emotional wellbeing alongside practical help to maximise income and addresses issues that include housing, benefits, education and employment.

We are looking for a dynamic, proactive and personable individual to join our team. They must have a positive attitude, attention to detail with a genuine passion for supporting other people and who has ambition for their own continued personal and professional development. They will have excellent communication, interpersonal, problem solving and organisational skills, experience in managing or supervising staff or volunteers and able to work with people at all levels.

We will provide both in-house and external training to ensure all of our team have appropriate skills and knowledge to fulfil their role to the best of their ability.

The Adult Services Manager is responsible for providing a range of services to adults affected by Cystic Fibrosis, including direct support for carers and supervision of volunteer mentors who provide direct support them.

They will work in collaboration with specialist medical personnel to ensure provision of professional and integrated medical and social support services as well as liaising with Social Care Services, Local Authorities and other relevant specialist agencies, as required.

Full driving licence and a car is essential.

For this regulated work the successful candidate will be required to gain/maintain PVG scheme membership which will be paid for by the Trust.

We offer:

Out of pocket expenses

Mileage allowance

Individual staff training budget for in-house and external training

Generous holiday entitlement

5% Workplace pension