Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.

Join our growing Fundraising & Engagement Team

With a number of exciting opportunities emerging across our fundraising programmes, we’re looking for motivated, creative individuals to help us make a real difference across Scotland. With multiple exciting roles available, from corporate partnerships to supporter care and community engagement, you’ll have the chance to use your skills to directly support people living with dementia, their families and carers, ensuring that nobody faces dementia alone.

What you’ll do

As a Fundraising & Engagement Administrator at Alzheimer Scotland, you’ll be tasked with delivering an outstanding supporter experience across a diverse community of donors, fundraisers, volunteers and stakeholders. You’ll be a key member of our Fundraising & Engagement team, where we raise vital funds to make sure nobody faces dementia alone.

You will play a central role in the supporter journey for, among others, our third-party event participants and community fundraisers, ensuring they get the information and advice to enable them to have a fruitful and enjoyable experience with Alzheimer Scotland. You will often be their first point of contact, so you’ll need to be passionate about providing first-class care to our supporters in an empathetic, efficient and enthusiastic way.

You will also be responsible for data entry and management so organisational skills and attention to detail are paramount. If you are someone who understands and uses processes with confidence and operates well in a fast-paced environment, then this is the role for you.

This role will be based in our Edinburgh office, with a minimum of four days per week in the office to ensure we give our supporters the best service. There will be occasional travel to a range of other locations, as required by the organisation.

What you’ll have

The successful candidate will be naturally optimistic and empathetic, with a can-do attitude. You will be a self-starter who thrives on building meaningful relationships. We are looking for someone who has a positive attitude towards dementia, along with excellent communication skills and a caring manner.

This role would suite someone with experience in customer service or support roles in any sector. While charity or fundraising experience is helpful, it’s not essential – we value empathy, strong communication skills and a genuine desire to help others. We would encourage applications from anyone who feels their skills and experience would translate into this role.

This is a key new role in Beira’s Place where your expertise as a supervisory practitioner gained from your provision of trauma informed support services, will be utilised to directly provide high quality line management to Support Practitioner front line staff. Working under the supervision of the Support Services Co-ordinator, you will be a first point of contact to staff, providing support, advice, supervision, direct leadership and case management oversight.

This work will include safeguarding, operational & risk management and overseeing individual performance to ensure high standards of practice, continuous improvement and enhancement of practitioner standards in line with service objectives.

It is expected that this post holder will have substantial frontline experience in working with and supervising staff providing support services to women impacted by sexual violence and other forms of gender-based violence.

This role requires strong leadership and a stated commitment to providing direct support services to women from aged 16 years, in a single sex, women only environment.

The Team Leader will be directly supervised by the Support Service Co-ordinator and will work closely with the Senior Management Team to help maintain the working principles, objectives and policies of Beira’s Place including to:

• Provide effective daily leadership & line management to Support Practitioners ensuring high standards of trauma-informed practice and services are delivered to women who are survivors of sexual violence, abuse and exploitation.
• Support the Support Service Co-ordinator to ensure smooth operating practices and procedures.
• Contribute to service delivery in accordance with the organisation’s ethos, policies and procedures by providing effective case and performance management, promoting safety and well-being for staff and service users alike.
• To provide reflective practice sessions in addition to existing internal and external staff support provision, to ensure high quality of standards and highlight areas of improvements.
• To recommend to the Support Service Co-ordinator a schedule and focus for service specific practice development sessions for workers, setting clear expectations of such sessions and how these developments positively impact practice and support staff wellbeing & development.
• To support the robust information gathering and evidence-based reports with the Support Service Co-ordinator, and for the CEO to report to the Board of Directors at their meetings.
• Attend internal or external meetings as appropriate to the post, as well as participating in regular internal and external supervision meetings.
• Participate in an ongoing programme of training and continuous personal and professional development to ensure that skills, knowledge and working practices are up to date and evidence based.
• Any other duties relevant to the post of Team Leader as directed by the Support Service Co-ordinator or Senior Management Team.

Requirements

The Team Leader will have a high level of professional experience working in sexual/gender-based violence services at both practitioner and management level and experience in supporting a team of Support Practitioners. They will also have extensive experience in staff supervision, delivery of support services, workforce development and performance management of support staff.

Duties

The duties of the Team Leader post will be to:

• Provide support and supervision to Support Practitioner staff, ensuring all operational service delivery processes are implemented effectively.
• Monitor cases and workloads of Support Practitioners to ensure that services are delivered in a supportive and safe environment for staff and service users.
• Work closely with the Support Service Co-ordinator and Support Service Administrator to ensure that the service is effectively delivered, with referrals and service users being responded to in a trauma informed and timely manner.
• Contribute to the identification & development of Support Practitioners overall training and development plans.
• Work closely with relevant staff to manage and minimise waiting times for service users.
• Contribute to regular team meetings, peer support meetings and facilitate individual support & supervision sessions.
• Meet regularly with the Support Service Co-ordinator, Support Service Administrator and Senior Management Team.
• Assist and participate alongside the Senior Management Team in the recruitment and induction of support staff.
• Provide input into the effective monitoring and evaluation of the organisation’s support services.
• Record and pass on any safeguarding issues or concerns raised by staff as a priority.
• Report any risk in relation to Health & Safety, confidentiality, GDPR, etc as soon as possible to the CEO or member of the Senior Management Team.
• Ensure the maintenance of accurate records in OASIS in accordance with best practice and the organisation’s policies.
• Assist with the improvement of organisational policies and procedures as appropriate.
• Liaise with external agencies, building and sustaining multi-agency partnerships as required.
• Reporting directly to the Support Service Coordinator for regular supervision and providing updates on the support service and any issues that may be occurring.
• To carry out any other duties relevant to the post of Team Leader as directed by the line manager or Senior Management Team.

SAMH (Scottish Action for Mental Health) supports the aim of Scottish Government and COLSA for any child, young person or adult who has thoughts of taking their own life, or are affected by suicide, to get the help they need and feel a sense of hope.

Around since 1923, SAMH is Scotland’s national mental health charity. We are a committed and lead member of the Suicide Prevention Scotland delivery collective, ensuring that lived and living experience is at the forefront when delivering Scotland’s national suicide prevention strategy, Creating Hope Together.

About the Role

The Lived and Living Experience Panel (LLEP) is a group of people from across Scotland who have lived experience of suicide. The purpose of the LLEP is to ensure that the voice of people with experience of suicide is at the heart of Creating Hope Together: Scotland’s Suicide Prevention Strategy 2022-2032. The panel plays a central role in co-producing Suicide Prevention Scotland’s programme of work to deliver the strategy.

SAMH hosts the LLEP on behalf of Suicide Prevention Scotland, a delivery collective established by SG and COSLA.

The Lived and Living Experience Panel Coordinator will be responsible for coordinating LLEP engagement with all organisations involved in the delivery of Creating Hope Together.

The postholder will establish and manage effective relationships with panel members, national and local stakeholders and partners, coordinate meetings and engagements, and support provision of ongoing emotional and wellbeing support and guidance to LLEP members.

What we are looking for

To be successful in this post you will need experience of working in suicide prevention and working with people or groups with lived experience. You will have experience of providing emotional support, guidance and advice to people, and strong project management, coordination and administrative skills.

What we will provide for you

You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include:

• Funded continuous learning and development opportunities, access to over 100 courses online in addition to virtual training sessions
• 30 days annual leave rising to 33 after five years’ service
• Four public holidays
• Two paid wellbeing days off per year to use on what matters to you
• Team wellbeing budgets
• Workplace pension scheme
• Life Assurance policy
• Employee Assistance Programme.

If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Milestone ARBD service you can start your day knowing what you do really does make a difference!

At Penumbra, we strive to create a culture and environment where people feel valued and inspired to reach their own personal goals. Our fundamental priority is to provide support which is safe and promotes recovery, social inclusion, and citizenship for people with mental health challenges.

We recognise that the people we support have skills and experience that can bring about positive changes for themselves. Through an ethos of inclusion, equality and fairness, our staff are committed to promoting good mental health and wellbeing for people using our services.

Penumbra Mental Health offers a number of support services in the Edinburgh area including the Milestone ARBD Service. Penumbra Milestone is an alcohol-free 10 bedded step-down service providing short-term care for vulnerable men and women aged 18+ with a probable diagnosis of alcohol related brain damage (ARBD). Milestone is a partnership of Penumbra, NHS Lothian and Lothian City of Edinburgh Health & Social Care. This joined-up approach is a strong example of health and social care resources being used efficiently and improves the care provided to people by drawing on the valuable range of skills in the Third Sector, NHS and Council Services.

The Service was designed to be a major part of a new way to address the needs of people with a likely diagnosis of ARBD. It is the first and only step-down residential service in the UK for people effected by ARBD. It has been evidenced to make tremendous positive changes in the lives of people referred to the Service. The service has won The Scottish Health Award for Innovation in 2015, the UK Mental Health and Wellbeing Award for Most Innovative Intervention in 2020 and was shortlisted in The Scottish Health Awards category for Integration in 2021.

As well as improving individual’s lives, the Service has been successful in creating an innovative approach to relieve the pressures such individuals were placing on acute medical services due to delayed discharges. The Service is innovative in its purpose and design. It has been successful in creating a Recovery focussed environment which is evidenced as achieving its goal of providing highly specialist assessment and treatment of ARBD and simultaneously reducing delayed discharges. It must be remembered that our residents’ complexities are wide-ranging and there are numerous inherent high risks that require specialist management. Such risks include managing co-concurrent physical and mental illness e.g. Diabetes, Peripheral Neuropathy, Alcohol Liver Disease, Anxiety, Depression, Suicidality, PTSD, COPD, Asthma, Heart Disease etc. A major factor in how these risks are effectively managed is connected to the range of expertise found within the Service. The staff team consists of highly specialist individuals from health and social care. There is a full medical review prior to discharge from hospital, a wide multi-disciplinary team to address the full range of possible requirements, knowledge and ability to access services to assist. The service has information sharing protocols in place to allow the sharing of information according to GDPR. The culture and values of the service being non-hierarchal allows the partners to keep the resident at the centre and all support each other ensuring best practice. The service is regulated by the Care Inspectorate, and all staff are registered with appropriate regulatory bodies such as the Nursing and Midwifery Council and Scottish Social Services Council.

As the Operations Manager you will ensure that Penumbra’s core values and methodology are fully embedded within service delivery, promoting a personalised and recovery focused approach to enable people with the skills needed to live independently and meaningfully within the local community. Using existing experience and knowledge of the social care environment, the postholder will seek to continually improve and develop services by promoting innovative ways of working and finding creative solutions to operational challenges. You will also play a lead role in working with our established formal partnerships and with other voluntary and statutory agencies to ensure our services deliver the best outcomes for our residents.

We want you to grow and thrive! We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.

If you want to inspire and be inspired every day. If you share our passion for exceptional support through creativity and collaboration. If you want to build your working life around meaningful connections with a pioneering charity who will value your contribution to our unique approach, then we want to hear from you.

As a mental health charity, we really value the wellbeing of our staff. That’s why we want you to know that you’ll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped.

We can offer you a tonne of employee benefits, and we can promise you’ll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.