The System Support Administrator will sit within the Integrated Knowledge Systems team, focusing on the Helix MIS/CRM system which has now been mainstreamed and is funded by the Local Authorities across the Edinburgh and South East Scotland city region.
The team is the first point of support for users, offering training, support with the rollout of new functionality, and working to improve data quality across the system. Support requests can range from simple fixes and quick answers, to getting involved in detailed reporting questions and working with providers to ensure delivery in the real world is correctly reflected in the system.
Please send your CV and cover letter combined in one document to recruitment@capitalcitypartnership.org along with a completed copy of our Equal Opportunities Monitoring Form.
Closing date: Noon, Monday 2nd February 2026.
Interviews will take place on Wednesday 11th February.
System Support Administrator
Postcode: EH6 8NR
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For 30+ years, Into Work has supported the aim of a world where disabled people, neurodivergent people and those with long-term health conditions have equal access to fair work and opportunity to sustain and develop in work. Lived experience of disability is at the heart of our service design and delivery. For more information, please visit intowork.org.uk
About you – who we are looking for:
What is in it for you?
You will also benefit from:
Are you passionate about working with people in a person-centred way?
If so, then our Keyworker role may be the one for you.
About Social Bite Village
Founded by Social Bite who partnered with Cyrenians to provide the support, the village provides temporary, supported accommodation to people who have become homeless. The village provides a home as well as the opportunity to participate in shared activities and opportunities. Our Community model is based on Cyrenians core values, prioritising trusted relationships and putting the person at the heart of the decisions which matter most to them.
About the role
Our keyworker will work as part of a team, and the wider social bite partnership, to ensure the village is a homely, welcoming and safe space. Your main responsibilities include:
About You
As a committed, compassionate and reliable member of the team, you’ll be able to develop trusted relationships with those we support and with your colleagues. You should also be:
How we’ll support you
You’ll be joining an experienced and knowledgeable team who will give you full training on all aspects of your role. You’ll also have access to wider Cyrenians support, including our learning and development programme, and staff wellbeing services.
About us
At Cyrenians we tackle the causes and consequences of homelessness. We understand that there are many routes into homelessness, and that there is no ‘one size fits all’ approach to supporting people towards more positive and stable futures. That’s why all our work is values-led and relationships-based.Read more about our values here.
This is a key new role in Beira’s Place where your expertise as a supervisory practitioner gained from your provision of trauma informed support services, will be utilised to directly provide high quality line management to Support Practitioner front line staff. Working under the supervision of the Support Services Co-ordinator, you will be a first point of contact to staff, providing support, advice, supervision, direct leadership and case management oversight.
This work will include safeguarding, operational & risk management and overseeing individual performance to ensure high standards of practice, continuous improvement and enhancement of practitioner standards in line with service objectives.
It is expected that this post holder will have substantial frontline experience in working with and supervising staff providing support services to women impacted by sexual violence and other forms of gender-based violence.
This role requires strong leadership and a stated commitment to providing direct support services to women from aged 16 years, in a single sex, women only environment.
The Team Leader will be directly supervised by the Support Service Co-ordinator and will work closely with the Senior Management Team to help maintain the working principles, objectives and policies of Beira’s Place including to:
Requirements
The Team Leader will have a high level of professional experience working in sexual/gender-based violence services at both practitioner and management level and experience in supporting a team of Support Practitioners. They will also have extensive experience in staff supervision, delivery of support services, workforce development and performance management of support staff.
Duties
The duties of the Team Leader post will be to:
If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Working within our Milestone ARBD service you can start your day knowing what you do really does make a difference!
At Penumbra, we strive to create a culture and environment where people feel valued and inspired to reach their own personal goals. Our fundamental priority is to provide support which is safe and promotes recovery, social inclusion, and citizenship for people with mental health challenges.
We recognise that the people we support have skills and experience that can bring about positive changes for themselves. Through an ethos of inclusion, equality and fairness, our staff are committed to promoting good mental health and wellbeing for people using our services.
Penumbra Mental Health offers a number of support services in the Edinburgh area including the Milestone ARBD Service. Penumbra Milestone is an alcohol-free 10 bedded step-down service providing short-term care for vulnerable men and women aged 18+ with a probable diagnosis of alcohol related brain damage (ARBD). Milestone is a partnership of Penumbra, NHS Lothian and Lothian City of Edinburgh Health & Social Care. This joined-up approach is a strong example of health and social care resources being used efficiently and improves the care provided to people by drawing on the valuable range of skills in the Third Sector, NHS and Council Services.
The Service was designed to be a major part of a new way to address the needs of people with a likely diagnosis of ARBD. It is the first and only step-down residential service in the UK for people effected by ARBD. It has been evidenced to make tremendous positive changes in the lives of people referred to the Service. The service has won The Scottish Health Award for Innovation in 2015, the UK Mental Health and Wellbeing Award for Most Innovative Intervention in 2020 and was shortlisted in The Scottish Health Awards category for Integration in 2021.
As well as improving individual’s lives, the Service has been successful in creating an innovative approach to relieve the pressures such individuals were placing on acute medical services due to delayed discharges. The Service is innovative in its purpose and design. It has been successful in creating a Recovery focussed environment which is evidenced as achieving its goal of providing highly specialist assessment and treatment of ARBD and simultaneously reducing delayed discharges. It must be remembered that our residents’ complexities are wide-ranging and there are numerous inherent high risks that require specialist management. Such risks include managing co-concurrent physical and mental illness e.g. Diabetes, Peripheral Neuropathy, Alcohol Liver Disease, Anxiety, Depression, Suicidality, PTSD, COPD, Asthma, Heart Disease etc. A major factor in how these risks are effectively managed is connected to the range of expertise found within the Service. The staff team consists of highly specialist individuals from health and social care. There is a full medical review prior to discharge from hospital, a wide multi-disciplinary team to address the full range of possible requirements, knowledge and ability to access services to assist. The service has information sharing protocols in place to allow the sharing of information according to GDPR. The culture and values of the service being non-hierarchal allows the partners to keep the resident at the centre and all support each other ensuring best practice. The service is regulated by the Care Inspectorate, and all staff are registered with appropriate regulatory bodies such as the Nursing and Midwifery Council and Scottish Social Services Council.
As the Operations Manager you will ensure that Penumbra’s core values and methodology are fully embedded within service delivery, promoting a personalised and recovery focused approach to enable people with the skills needed to live independently and meaningfully within the local community. Using existing experience and knowledge of the social care environment, the postholder will seek to continually improve and develop services by promoting innovative ways of working and finding creative solutions to operational challenges. You will also play a lead role in working with our established formal partnerships and with other voluntary and statutory agencies to ensure our services deliver the best outcomes for our residents.
We want you to grow and thrive! We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.
If you want to inspire and be inspired every day. If you share our passion for exceptional support through creativity and collaboration. If you want to build your working life around meaningful connections with a pioneering charity who will value your contribution to our unique approach, then we want to hear from you.
As a mental health charity, we really value the wellbeing of our staff. That’s why we want you to know that you’ll be joining a friendly team, who will give you a supportive environment to help you thrive in your role, including all the training you need to feel confident and equipped.
We can offer you a tonne of employee benefits, and we can promise you’ll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.