Street fit Scotland (SFS) is seeking a dedicated and dynamic individual to join our team as a Community Connection
Volunteer Co-ordinator. This role will involve working independently and as part of a team to lead and manage
and train a growing volunteer network, providing coaching, development opportunities, and nurturing connections
with the local community. The successful candidate will be proactive, empathetic, and passionate about
supporting people to reach their full potential.
Main Purpose of the Role
This role is central to the continued growth and development of Street Fit Scotland’s (SFS) volunteer offering. As
Community Connection Volunteer Co-ordinator, you will lead with empathy, creativity, and a person-centred
approach, encouraging and supporting our members to step into volunteer roles. You’ll provide inclusive,
tailored support to help individuals flourish, ensuring every volunteer journey aligns with SFS’s core values of
kindness and inclusion.
You’ll oversee all aspects of the volunteer function, developing meaningful roles, delivering training, nurturing
development, and building a connected, supported, and empowered community.
Our main aim is to offer sessional work to volunteers when they pass the 6-month probation as we SFS values lived
experience.
Key Responsibilities
As the main point of contact for all volunteers, you will be fully integrated into the heart of SFS activities,
forming trusted relationships with both volunteers and wider community members. Your work will focus on meeting
people where they are, understanding complex needs, offering emotional and practical support, and providing a
bridge to meaningful experiences and future opportunities.
Volunteer Support & Development
- Deliver person-centred emotional and practical support to all volunteers and community members.
- Provide
one-to-one and group support for community members exploring volunteering, helping them progress at their own
pace.
- Design and facilitate internal training, including groupwork, inductions, policies and procedures,
and skill-building sessions.
- Develop and share innovative tools and resources to support volunteer
engagement and learning.
- Supervise and support the personal development of volunteers, helping them grow
in confidence, responsibility, and pre-employability.
- Carry out continuous evaluation to monitor
volunteer progress and impact.
- Coach and mentor members through tailored development journeys, helping
individuals identify their strengths and contribute meaningfully.
Volunteer Management & Coordination
- Manage and coordinate all SFS volunteers (internal and external), ensuring people are matched to roles that
reflect their skills, interests, and availability.
- Identify new opportunities for members to volunteer
within SFS, co-creating role descriptions where appropriate.
- Assess individuals’ readiness and
suitability for specific roles, offering additional support as needed.
- Oversee PVG processes and ensure
a smooth onboarding experience.
- Build relationships with external volunteer services, such as Volunteer
Scotland to recruit external volunteers, and stay up to date with relevant training and guidance.
- Attend
and contribute to team meetings and service development discussions.
Community Engagement & Integration
- Participate in weekly core, stretch, and strength sessions, as well as community lunchtime drop-ins, to build
relationships and encourage engagement.
- Accompany members to SFS sessions to foster community connection
and shared experience.
- Support external training pathways (e.g. food hygiene, SDF training, or other
personal development courses).
Operational Responsibilities
- Share responsibility for maintaining a clean, safe, and welcoming community base.
- Ensure SFS equipment
(computers, desks, shared spaces) is cared for and cleaned when necessary.
- Wear PPE when required and
complete relevant health and safety training, including food hygiene certification.
- Be an active team
player; supporting colleagues, contributing to team culture, and helping shape a positive working
environment.
Person Specification
Essential Skills & Experience
- Knowledge and understanding of the issues affecting members at SFS Working with individuals affected by
homelessness, addiction, and trauma.
- Ability to work independently and collaboratively, taking
initiative while contributing to a supportive team environment.
- Knowledge of safe practices including
adult and child protection.
- Strong demonstration of people skills, with a passion for helping others
reach their potential.
- In-depth understanding of volunteers from recruitment and training to supervision
and support.
- Excellent interpersonal and communication skills, with the ability to connect meaningfully
across diverse backgrounds.
- A genuine commitment to creating inclusive, empowering spaces where everyone
feels valued and heard.
- Highly organised, with strong computer skills and record
management.
- Group work skills, experience of delivering workshops or sessions that involve team building
exercises.
Desirable Experience
- Background in training or community education, with a focus on personal development / Experience in coaching,
mentoring, or life coaching.
Additional Information
- Reports to: Michelle Reilly, CEO
- Responsible for: SFS equipment, the volunteer team, and maintaining a
safe, clean, and welcoming shared space
- Base: SFS Community Hub, 19 south clerk street, EH8
9JD
Values
- Empathy - listen to and understand an individual’s needs and circumstances
- Treat everyone at SFS with dignity respect and kindness
- Take a non-judgemental approach
- A commitment to anti-discriminatory practice
- Recognise and uphold boundaries