As a leading Scottish children’s healthcare charity, we are seeking to recruit an enthusiastic Supporter Care Executive to join our team.

The role includes donation processing, data entry, donor care fulfilment and administration, answering enquiries to Glasgow Children’s Hospital Charity by email, telephone and in person.

Download job information pack

If you are looking for a rewarding career and to work within an epic team that will help you grow and thrive, then you have come to the right place. Here you can start your day knowing what you do really does make a difference! This is an opportunity to work in a collaborative and learning focused environment working alongside a multidisciplinary team.

Penumbra Milestone is a 10 bedded step-down service providing short-term care and recovery (for approx. 12 weeks) for vulnerable men and women aged 18+ with a diagnosis of alcohol related brain damage (ARBD).

The service is alcohol-free and promotes recovery from ARBD through a wide variety of group work and 1-1 support. We utilise our specialist ARBD Toolkit, as well as Penumbra’s wider HOPE toolkit and IROC (Individual Recovery Outcomes Counter), to support and encourage people to make positive changes in their lives. It is our goal to help people build resilience develop positive coping strategies to minimise the chance of relapse, increasing their chance of prolonged recovery from ARBD. During their stay, each resident benefits from the shared expertise of our multi-disciplinary team, with regular in-reach support from Occupational Therapy, Physiotherapy, Psychology, Social Work, Psychiatry and many other visiting professionals.

The service was developed to reduce the amount of time people with ARBD spend unnecessarily in acute hospitals, recognising that people with ARBD are often medically fit for discharge but due to cognitive impairment and ongoing addiction and social issues a return to the community is likely to lead to further A&E or acute hospital admissions. Addressing the needs of each resident in a holistic way with a focus on recovery, rehabilitation and re-enablement has substantial beneficial outcomes for the residents, their families, their communities and for acute hospitals and social services at a wider scale.

The service is a collaborative partnership between Penumbra Mental Health, NHS Lothian/Integrated Joint Boards and City of Edinburgh Council. Referrals come from acute and community hospitals in Lothian, with additional referrals from the regional alcohol detox unit.

We can offer you a tonne of employee benefits, and we can promise you’ll be inspired by some pretty amazing humans every single day. We will support you on your own career path; developing new skills, accessing formal and informal learning experiences and providing opportunities to put your continual progress into practice.

The ALLIANCE is excited to be recruiting for Development Officer- IJB Lived Experience

The Development Officer will support the delivery of a project to support Integrated Joint Boards (IJBs) and lived experience representatives as part of the transition to full voting rights on IJBs. The role will involve supporting current lived experience representatives, contributing to a national recruitment programme, establishing role expectations, recommending induction training and providing ongoing support to representatives through this process. The role will ensure that the move to full voting rights is implemented meaningfully, consistently and with the right support structures in place across Scotland.

The successful candidate must have:

• Educated to degree level of equivalent through experience
• Excellent networking and relationship building skills
• Experience of partnership working and co-production
• Good research and analytical skills, and processing high level information
• Strong knowledge of current agendas relating to health and social care in Scotland
• Excellent communication skills including confidence in facilitating outreach and engagement
• Understanding of accessibility issues, particularly as they relate to involvement and communication
• Confident IT skills in word processing, email, internet, databases and PowerPoint
• Ability to work effectively as part of a team and on own initiative
• Good organisational, time management and event management skills
• Good understanding of data protection
• Commitment to equality, non-discrimination, and the principle of people being the experts in their own lives and being at the heart of policy, support and services.

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave pro rata (equivalent of 30 days)
• 91 hours public holiday that can be taken flexibly pro rata (equivalent of 13 days)
• 24.5 hours additional leave between Christmas Eve and New Year pro rata (equivalent of 3.5 days)
• Contributory pension scheme 6%
• Annual incremental increase in salary (until top of grade)
• Flexible working (formal and informal)
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity, paternity, shared parental and adoption pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Time off in lieu
• Cycle Scheme
• Bike storage
• Carer Positive Employer
• Disability Confident Employer
• Up to 35 hours (pro rata) paid carers leave per annum
• Up to 35 hours (pro rata) paid special leave per annum
• Up to 70 hours (pro rata) paid compassionate leave per annum
• Paid day off to move house
• Employee forum

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.

The ALLIANCE is excited to be recruiting for a Senior Development Officer- IJB Lived Experience.

The Senior Development Officer will lead the day-to-day delivery of a project to support Integrated Joint Boards (IJBs) and lived experience representatives through the transition to full voting rights on IJBs. The role will involve leading activity to support current lived experience representatives, designing a national recruitment programme, establishing role expectations, recommending induction training and supporting delivery and providing ongoing support to representatives through this process. The role will ensure that the move to full voting rights is implemented meaningfully, consistently and with the right support structures in place across Scotland.

The successful candidate must have:

• Educated to degree level or equivalent through experience, including through lived experience
• Strong knowledge of current agendas relating to health and social care in Scotland
• Leadership and organisational skills
• Experience of delivering time bound projects
• Excellent networking, relationship building and information management skills
• Experience of partnership working and co-production
• Excellent communication skills including report writing, and confidence in facilitation events and workshops and delivering presentations
• Understanding of accessibility issues, particularly as they relate to involvement and communication
• Experience of carrying out social research and consultation
• An understanding of evaluation principles and approaches
• Good understanding of data protection
• Confident IT skills in word processing, email, internet, databases and presentations

As an ALLIANCE employee you will benefit from:

• 210 hours annual leave pro rata (equivalent of 30 days)
• 91 hours public holiday that can be taken flexibly pro rata (equivalent of 13 days)
• 24.5 hours additional leave between Christmas Eve and New Year pro rata (equivalent of 3.5 days)
• Contributory pension scheme 6%
• Annual incremental increase in salary (until top of grade)
• Flexible working (formal and informal)
• Hybrid working – opportunity to work from home for part of the week
• Enhanced maternity, paternity, shared parental and adoption pay
• Enhanced sick pay
• Employee Assistance Programme
• Learning and development opportunities
• Time off in lieu
• Cycle Scheme
• Bike storage
• Carer Positive Employer
• Disability Confident Employer
• Up to 35 hours (pro rata) paid carers leave per annum
• Up to 35 hours (pro rata) paid special leave per annum
• Up to 70 hours (pro rata) paid compassionate leave per annum
• Paid day off to move house
• Employee forum

The ALLIANCE is a healthy working lives employer and encourages a healthy work life balance and is happy to talk flexible working.

The ALLIANCE recognises that in real life, great people don’t always ‘tick all the boxes’. Even if you don’t meet every point on the job description, if this role and our organisation feels like a good fit for you, we still want to hear from you.

We're looking for two inspirational people to join us as Assistant Shop Managers in our up and coming Shelter shop in Aviemore.

These opportunities are exciting and we'd like you to join us to raise vital funds for homeless and badly housed people across Scotland.

The role will involve working closely with the Community Shop Manager to ensure the shop will look welcoming, visually appealing and the shop volunteers are motivated and keen to engage with customers to help maximise sales.

About the role

You will assist the Shop Manager in the recruitment, support and development of a strong community focused shop team and empower them to maximise Shelter's income. Representing Shelter in your local community, ensuring that you and your team share your knowledge of Shelter's cause with customers, volunteers, donors and potential Shelter clients will also be important aspects of the role. You will always ensure a safe, clean, bright and happy environment for your team to work in and for your customers to shop in, in turn attracting potential donors and volunteers.

About you

You are a naturally energetic person with an enthusiasm for managing and empowering people. You know how to recruit and develop a team of volunteers, and your extraordinary motivational skills will enable you to inspire your team to increase sales and control costs. Above all, you are ready to take on a new challenge and have a keen interest in Shelter's cause.

Apply to be part of our team and be the change you want to see in society.

Benefits

We offer a wide range of benefits, including 30 days of annual leave, enhanced family friendly policies, pension and interest free travel loans. Our employees also have access to a tenancy deposit loan, payroll giving, cycle to work scheme and an employee assistance programme.

Shelter helps millions of people every year struggling with bad housing or homelessness through our advice, support and legal services. And we campaign to make sure that, one day, no one will have to turn to us for help. We’re here so no one has to fight bad housing or homelessness on their own.

We are happy to talk about flexible working, personal growth, and to promote a workplace where you can be yourself and achieve success based only on your merit.

This is a fantastic opportunity for a motivated and positive individual to help people using our foodbank to access our emergency food provision. The Service Co-ordinator is at the frontline of our crisis service. As the first point of contact for our service users and referral partners you must be a confident communicator who can work well managing multiple tasks in an extremely busy environment.

Duties will include processing requests for emergency food support received via phone, email and online. You will be taking care of day-to-day contacts and building relationships with partners, service users with regards to our crisis service.

Key responsibilities:

The Service Co-ordinator will:

• Manage referrals for all food bank parcels from agencies and partners via telephone and email
• Act as the main point of contact for service users. Gather any special requests, or information relating to specific needs so volunteers can tailor parcels accordingly
• Signpost service users to other support services, as appropriate
• Plan and co-ordinate daily deliveries including organising drivers, notifying service users and scheduling routes
• Collate all referral paperwork so data can be logged efficiently and in compliance with Trussell guidelines
• Liaise with referral agencies to help resolve any issues as they arise
• Onboard new referral partners
• Maintain and create records on our data collection system relating to referrals
• Collate articles and issue a regular newsletter for our referral partners
• Ensure referral partner contact information and user data is reviewed and updated regularly (usually on a quarterly basis)
• Bringing to the attention of your line manager any safeguarding concerns regarding the day-to-day referrals
• Undertake any other duties that may be reasonably expected to fulfil the role

About you

To succeed in this role, you must have the following skills and experience:

• Experience of engaging with and supporting partnership work with other organisations
• Ability to work as part of a team and on own initiative
• Excellent communication skills
• Experience in handling difficult conversations
• A willingness to work flexible hours
• Understanding of confidentiality practices and GDPR guidelines
• Ability to work to tight timescales under pressure
• Ability to multitask
• Demonstrable professionalism
• A positive and proactive team-player actively contributing to a strong and committed staff and volunteer team
• Demonstratable empathy, non-judgemental, and committed to always preserving the dignity of clients and in every interaction
• As an emergency food service, you may be dealing with people who are often in distress so the ability to deal with people sensitively and with compassion is required

Key Competencies

• Highly organised and self-motivated
• Adaptable and proactive
• Good IT skills – including google suite and office packages/excel
• Committed to the values and mission of East Lothian Foodbank

Reporting to: Operations Manager.

Benefits

• Accredited real Living Wage Employer offering competitive salary
• Annual leave: 32 days including 9 bank holidays (pro rata)
• Pension: ELFB is a member of the NEST Pension Scheme. The successful candidate would be enrolled within the pension scheme 3 months from the joining date. Further information about Employer Pension obligations can be found at nestpensions.org.uk/schemeweb/nest/aboutnest/pensions-are-changing/auto-enrolment.html
• Employee assistance programme - the successful candidate will be enrolled into our assistance programme provided by Hospital Saturday Fund on completion of probation. This gives access to a range of employee welfare, mental health and financial support. Including money towards specific private health treatments and access to a range of discounts through Perk Box.
• Business travel: 45p per mile paid for business travel
• Financial contribution to activities that support your health and wellbeing

The Community & Learning Coordinator oversees projects, events, and coaching project staff/volunteers, and to coordinate Feeling Strong’s fundraising, external events and training packages.

Key tasks:

• Recruit and manage staff/volunteers to support projects.
• Build relationships with partners to further the strategic aims of the workstream.
• Collect feedback and refine projects, evaluating progress against their outcomes.
• Book any venues or spaces, and source equipment/resources required for projects.
• Administrate and carry out general office duties related to projects.
• Contribute to the strategic development of services and lead continuous co-design.
• Undergo any training as required by the role/requested by the Trustee Board.
• Carry out any other tasks related to the smooth running of Feeling Strong.

Special conditions:

• This Maternity Leave Cover post is until 31st March 2027
• The post may involve some evening working and occasional weekend working – to be negotiated depending on client needs
• You must be able to travel across Midlothian
• This post is funded by the Henry Smith Charity

MYPAS promotes the health and wellbeing of young people across East Lothian, Midlothian and the Scottish Borders and currently focuses on working in the areas of mental health, substance use and LGBT+ support. MYPAS is a community-based organisation with charitable status and based in Dalkeith, Midlothian.

The postholder will be responsible for providing counselling to young people aged 12-18 within a holistic service. The postholder will also develop and promote further therapeutic work both within and outwith MYPAS.

Qualified to Diploma level (or equivalent) in a counselling therapeutic discipline, a member of a recognised professional body (e.g. BACP, COSCA) and have experience of working with young people, you will also be committed to delivering a service according to best practice and within community settings.

The postholder will work within a multi-disciplinary service and work effectively with other agencies in partnership settings. Contributing to the wider MYPAS service, the postholder will ensure that young people are worked with using a holistic approach through effectively linking the work of the Therapies team with other areas of MYPAS’ work as well as that of partner organisations.

This post may require some evening and occasional weekend work.

Responsible to: Service Manager

Greener Kirkcaldy is a community-led charity working locally to bring people together, take positive action on the climate emergency and support people through fuel poverty and food insecurity. We deliver a range of projects, events and skills training to achieve the needs and goals of local people – building resilience as a community and working towards a future where everyone can live better and tread more lightly on our planet.

Based in the heart of Kirkcaldy – with a community building, training kitchen, bike shop and garden – we carry out activities across Kirkcaldy and work with partners to deliver projects across Fife.

We lead the Cosy Kingdom partnership, a free and impartial energy advice service available to all tenants and homeowners across Fife. We help people save energy and stay warm while spending less on fuel.

We also deliver a means-tested handy service installing simple energy saving measures into people’s homes. Our work plays a vital role supporting people in, or at risk of, fuel poverty and makes an important contribution to tackling carbon emissions and climate change.

The Role

We are looking for a handyperson to join our team who will support people by fitting simple energy saving measures in their homes. These include putting up curtain poles and thermal curtains, installing radiator reflector panels, draught-proofing and fitting LED light bulbs.

You will also be responsible for cleaning and maintaining Greener Kirkcaldy’s premises.

We will provide training, and you will be supported by a great team.

Working at Greener Kirkcaldy

We want our town to be a good place to live and work. We believe in a future where everyone has a say in what happens locally, people are working together to protect our environment and those in hardship are supported to live well. That includes our staff and volunteers.

Working at Greener Kirkcaldy involves being part of a positive, collaborative and social team. Our culture is really important to us. We promote equality, diversity and openness. We have a strong focus on staff wellbeing and development and encourage staff initiative and ideas.

Benefits of working for Greener Kirkcaldy

• Flexible and hybrid working
• Enhanced maternity, paternity and sick pay
• Wellbeing, training and development opportunities
• Social events

Diversity and inclusion

We want Greener Kirkcaldy to be an inclusive and diverse charity where everyone feels supported, valued and able to be themselves. We take part in Fife Centre for Equalities’ Equality Pathfinders programme. We also take part in the Race Equality Environmental Programme facilitated by CEMVO Scotland. Our Equalities Action Plan sets out the steps we are taking to improve diversity and inclusion.

To achieve our vision of Kirkcaldy as a greener and fairer place to live, we need a diverse team. We encourage applications from people of any background. We know that our sector particularly lacks staff and volunteers with Minority Ethnic backgrounds and disabled people. If you identify as Minority Ethnic or have a disability, we welcome your application.

We are a charity who provides information, support and safe accommodation for women and children experiencing domestic abuse across West Lothian.

The role of Director is a unique voluntary opportunity for women from diverse backgrounds who have expertise, time and are committed to making a real difference to the lives of women and children who have experienced domestic abuse.

As a member of WLWA Board, you will play a key role in shaping the strategy of WLWA and overseeing its governance to ensure it can continue to provide high quality services. You don’t need to be an expert in domestic abuse, but you do need to have an understanding of the impact it has on women and children and be committed to our vision and values.

The things we believe in that help make this organisation extraordinary:

• SAFETY - Taking personal responsibility to provide for emotional wellbeing.
• HONESTY - Authentically building trust with openness and compassion.
• EMPOWERMENT - Valuing everyone and enabling their unique potential.

WHO WE ARE LOOKING FOR

We would particularly love to recruit Directors who have experience in Human Resources or Finance, however please don’t let this put you off applying if you don’t have experience in these areas.

We are committed to representing the diversity of our service users on our Board and welcome applications from women from under-represented groups including those from ethnic minority backgrounds and LGBTI people.

The board meets face to face in Livingston every second month. Board members are also invited to join one of our sub committees to accelerate progress on important topics such as fundraising or strategy, driving forward key actions between board meetings.

Although this fantastic volunteering opportunity is unpaid, travel expenses are available for board members to attend meetings.

As well as benefiting from being part of a talented and supportive team of board members, you ill also receive a comprehensive induction plan and ongoing training and support.