About East Lothian Foodbank (ELFB) & our Money Advice Service
ELFB provides food and emergency daily essentials to local people who are experiencing hardship in East Lothian.
As an independent Scottish charity, we are fortunate to also be part of a nationwide network of foodbanks, supported by Trussell, working together to ensure no one in the UK needs a food bank to survive.
In addition to emergency food, we also offer a money advice service for our service users to help them maximise income and benefit entitlement. Since October 2022, our money advice service has supported people out of hardship and achieved significant financial gains, of over half a million pounds.
About the Role
We are looking for the right person to join our team to support us with the continued success of our project. This is a fantastic opportunity for a motivated and positive individual to help people using our foodbank to access our money advice service. To achieve this, you will collaborate closely with our advice partners to ensure that our service continues to helpthose most in need of our support.
As a team player, you will provide essential support to the operations team by identifyingindividuals requiring financial assistance, co-ordinating referrals to our advice partners andmonitoring of advice service capacity. Additionally, to ensure we meet a standard 24hr response time of our referral processing, you will occasionally support our service coordinator to give people in crisis timely access to our support.
Key Responsibilities
The Project Support Assistant will:
About you
To succeed in this role, you must have the following skills and experience:
Key Competencies
Benefits
Application deadline: 15th of December*
Interview date: It is anticipated that interviews will be held the week commencing the 5th of January*
Interview location: In person, Tranent.
*We regularly review applications and reserve the right to close an advert early if we identify suitable candidates. To avoid disappointment, please submit your application as soon as possible.
Please submit your CV of no more than 2 sides of A4 to joinourteam@eastlothian.foodbank.org.uk and a cover letter telling us why you are interested in this role and why you are a suitable candidate.