- Advertised from 20th November 2025
- £10,800 pa equivalent for 15 hours per week (2 days) 15-month fixed-term with possibility to extend.
Role
Purpose of the Role:
The Volunteer Support Coordinator will develop and enhance Sunny Govan Community Radio’s volunteer programme, providing structured support, training, and development opportunities. The role is critical for creating a high-quality volunteer experience, ensuring volunteers are empowered, valued, and able to contribute meaningfully to the organisation.
The Coordinator will document processes and systems to help the organisation move towards the ‘Investing in Volunteers’ (IiV) standard, the UK quality standard for good practice in volunteer management. Working towards IiV demonstrates our commitment to providing an outstanding volunteer experience, shows volunteers and potential volunteers how much they are valued, and provides confidence in Sunny Govan Community Radio’s ability to deliver effective volunteer support.
The role will also provide targeted support for volunteers facing barriers, including those in recovery, with mental health challenges, disabilities, or learning difficulties. It will support volunteers in achieving recognised awards, such as the Saltire Award or the King’s Award for Volunteering.
Key Responsibilities
Volunteer Recruitment & Induction
- Recruit 21 new volunteers from across Govan and the surrounding areas, ensuring diversity and inclusion, with priority for those experiencing disadvantage and barriers to volunteering. Priority groups include people in recovery, asylum seekers and refugees and women and girls.
- Deliver inductions, including safeguarding, health & safety, and office and broadcasting procedures.
- Ensure volunteers understand their roles, responsibilities, and organisational expectations.
Volunteer Support & Development
- Provide one-to-one or small group support and supervision for new volunteers and 100 existing volunteers, including regular well-being check-ins.
- Develop Personal Development Plans where appropriate — prioritising new volunteers seeking structured development, awards, or facing barriers.
- Support volunteers to access accredited volunteering awards (Saltire / King’s Award).
- Monitor and review volunteer progress, providing constructive feedback.
- Develop new volunteering opportunities aligned to volunteer interests, abilities, and organisational needs.
- Implement structured support and training programmes to enhance volunteer skills and engagement.
- Introduce procedures and systems to align with IiV standards, supporting continuous improvement in volunteer management practices.
Teamwork & Organisational Contribution
- Work proactively as part of a small team, supporting colleagues across programming, events, and operations.
- Assist during busy periods and organisational ‘pinch points’ — such as festivals, major broadcasts, and community events — ensuring volunteer support remains strong during key delivery times.
Community & Partnership Engagement
- Build and maintain relationships with local organisations, schools, and community groups to expand volunteering pathways.
- Support outreach to adults and young people in recovery, those with complex needs, and other marginalised groups.
- Promote Sunny Govan Community Radio volunteering opportunities to the wider community.
Compliance & Quality Standards
- Lead initiatives to work towards Investing in Volunteers (IiV) accreditation.
- Maintain accurate volunteer records and ensure compliance with safeguarding, health & safety, and data protection requirements.
- Assist in reporting, monitoring, and evaluation for funders and partners.
Strategic Contribution
- Advise the Development Manager on volunteer engagement strategies and development opportunities.
- Contribute to organisational planning, ensuring volunteer programmes align with strategic goals.
- Begin using IiV indicators to benchmark practice, identify areas for improvement, and promote a ‘best in class’ volunteer experience.
Person Specification Essential Skills & Experience
- Experience coordinating, supporting, or managing volunteers.
- Knowledge of safeguarding, health & safety, and wellbeing in a community or voluntary sector context.
- Excellent communication, interpersonal, and organisational skills.
- Ability to motivate, support, and develop individuals from diverse backgrounds.
- Experience supporting volunteers with barriers, including recovery, mental health, disabilities, or learning difficulties.
Personal Attributes
- Strong team player, willing to contribute beyond core responsibilities when required.
- Enthusiastic about Sunny Govan Community Radio’s mission
- Ability to inspire and motivate volunteers
- Flexible and adaptable to changing needs and priorities
- Good problem-solving skills and the ability to handle challenging situations with tact
Working arrangements
- Flexible hours
- Some evening and weekend work will be required
Desirable Skills & Experience
- Experience in community media, radio, or creative arts.
- Knowledge of the Govan/Glasgow communities and local social challenges.
- Experience in designing volunteer training programmes and Personal Development Plans.
- Familiarity with volunteer awards such as the Saltire Award or King’s Award for Volunteering.
- Knowledge of Investing in Volunteers (IiV) standards and accreditation process.
Key Outcomes
- A structured, supported, and inclusive volunteer programme across Sunny Govan Community Radio.
- Volunteers achieving accredited awards (Saltire / King’s Award) and personal development milestones.
- Increased volunteer satisfaction, retention, and skill development.
- Enhanced support for volunteers in recovery, with mental health challenges, or facing other barriers.
- Demonstrable compliance with best practice standards in volunteer management, including IiV accreditation.
- Improved organisational capacity and community impact through volunteer contributions.
Application notes
Please send your CV and cover letter to steg@sunnyg.org
Application Deadline: Monday, 15th December 2025
Customer Service Officer (Housing Team)
- Full time
- £40,635 – £44,619
- On site: Glasgow
- Closing 9th December 2025
Govan Housing Association is a community-based housing association operating in the central Govan area. The Association manage approximately 1638 tenanted properties. The Housing Association is parent of a group structure in which we have two subsidiaries, the HOME Team and Water Row Company. The subsidiaries include a multi trade company, factored properties, mid-market rents and money advice services. We are dedicated to community regeneration and improving the quality of life within our local community area. Our purpose is to preserve the history and pride of Govan, our values are to be considerate, accountable, result focused and enterprising.
We are looking for a highly skilled professional with a minimum of 3 years housing management experience within a social housing environment, to work as part of the Housing Team. You will deliver a high-quality customer management service to residents across our housing stock. You will have experience of working in a community-based housing association sector, effectively delivering the standards and outcomes contained within the SHR’s Tenant’s Charter. You will be responsible for the full range of housing management activities, with a working knowledge and experience in rent management, income maximisation, tenancy sustainment, allocations, void management, estate management and community engagement.
You will be able to communicate clearly and effectively, be flexible, energetic and resilient and always put the customer first, aiming to “go the extra mile”.
This role offers a competitive salary and, in addition, you will receive an excellent working benefits package which includes 25 days annual leave, plus 15 days public holidays; contributory pension scheme; Westfield health rewards and cycle to work scheme.
An opportunity to work within our innovative & busy city-wide Prevention of Homelessness Team providing dedicated services to those at risk of homelessness and members of the Community Food Larders and Food Pantry’s in Glasgow as part of our Routes from Poverty Project. We have initial funding for one year for this post but hope to secure future funding.
The Welfare Rights Officer, reporting to the Service Manager, will provide a full benefits service in terms of supporting the client to access their benefit entitlement and will provide assistance with appeals and tribunal services representation to the highest level. The welfare rights officer will also deal with complex welfare benefits issues on behalf of the service users. Ability to manage a full & comprehensive caseload in a busy environment is essential
The post involves blended working; with a combination of working remotely from home and office-based casework and outreach work with our partners.
Based in Govan Law Centre with outreach throughout Glasgow.
Join Our Team – Outreach Worker at Sunny Govan Community Radio
We are seeking a passionate and dedicated Outreach Worker to join our team in our mission to connect with and serve the residents of our community. As an Outreach Worker, you will play a vital role in establishing and maintaining relationships with community members, promoting and recruiting for our learning and development opportunities and community media projects, and ensuring that the voices and stories of our diverse community are heard and amplified.
Full details are available on the job description download below.
This post is funded by National Lottery Scotland.
The work at the Centre is greatly supported by a team of dedicated volunteers. A key aspect to this role will be to recruit, induct, manage and support volunteers to work across all aspects of The Women's Centre Glasgow
We are seeking a compassionate, enthusiastic worker to improve the lives of women and families across Glasgow.
About The Women’s Centre
The Women’s Centre Glasgow provides a safe, confidential and welcoming space to women living in the city and surrounding area. We provide a range of activities and services including; a drop-in café, counselling, health and wellbeing services, mother and baby classes, creative and educational activities. We welcome women of all identities and believe in the power of working together to bring about positive change.
What we offer
The opportunity to work in a vibrant community-based centre as part of a small, welcoming and dynamic team.
The Women’s Centre Glasgow has a long history of making a difference to the lives of women, we are seeking to build on our existing programme by responding creatively to the needs of women who currently use the centre and to develop work which will attract new community members and volunteers to the Centre. This work will positively impact and empower women.
The role offers an exciting opportunity to take responsibility for developing our current volunteer programme which supports the work of the centre.
You will be entitled to 20 days Annual Leave, Public Holidays, and extra days during Christmas shutdown.
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