An opportunity to work within our innovative & busy city-wide Prevention of Homelessness Team providing dedicated services to those at risk of homelessness and members of the Community Food Larders and Food Pantry’s in Glasgow as part of our Routes from Poverty Project. We have initial funding for one year for this post but hope to secure future funding.

The Welfare Rights Officer, reporting to the Service Manager, will provide a full benefits service in terms of supporting the client to access their benefit entitlement and will provide assistance with appeals and tribunal services representation to the highest level. The welfare rights officer will also deal with complex welfare benefits issues on behalf of the service users. Ability to manage a full & comprehensive caseload in a busy environment is essential

The post involves blended working; with a combination of working remotely from home and office-based casework and outreach work with our partners.

Based in Govan Law Centre with outreach throughout Glasgow.

Purpose of the Role:

The Volunteer Support Coordinator will develop and enhance Sunny Govan Community Radio’s volunteer programme, providing structured support, training, and development opportunities. The role is critical for creating a high-quality volunteer experience, ensuring volunteers are empowered, valued, and able to contribute meaningfully to the organisation.

The Coordinator will document processes and systems to help the organisation move towards the ‘Investing in Volunteers’ (IiV) standard, the UK quality standard for good practice in volunteer management. Working towards IiV demonstrates our commitment to providing an outstanding volunteer experience, shows volunteers and potential volunteers how much they are valued, and provides confidence in Sunny Govan Community Radio’s ability to deliver effective volunteer support.

The role will also provide targeted support for volunteers facing barriers, including those in recovery, with mental health challenges, disabilities, or learning difficulties. It will support volunteers in achieving recognised awards, such as the Saltire Award or the King’s Award for Volunteering.

Key Responsibilities

Volunteer Recruitment & Induction

• Recruit 21 new volunteers from across Govan and the surrounding areas, ensuring diversity and inclusion, with priority for those experiencing disadvantage and barriers to volunteering. Priority groups include people in recovery, asylum seekers and refugees and women and girls.
• Deliver inductions, including safeguarding, health & safety, and office and broadcasting procedures.
• Ensure volunteers understand their roles, responsibilities, and organisational expectations.

Volunteer Support & Development

• Provide one-to-one or small group support and supervision for new volunteers and 100 existing volunteers, including regular well-being check-ins.
• Develop Personal Development Plans where appropriate — prioritising new volunteers seeking structured development, awards, or facing barriers.
• Support volunteers to access accredited volunteering awards (Saltire / King’s Award).
• Monitor and review volunteer progress, providing constructive feedback.
• Develop new volunteering opportunities aligned to volunteer interests, abilities, and organisational needs.
• Implement structured support and training programmes to enhance volunteer skills and engagement.
• Introduce procedures and systems to align with IiV standards, supporting continuous improvement in volunteer management practices.

Teamwork & Organisational Contribution

• Work proactively as part of a small team, supporting colleagues across programming, events, and operations.
• Assist during busy periods and organisational ‘pinch points’ — such as festivals, major broadcasts, and community events — ensuring volunteer support remains strong during key delivery times.

Community & Partnership Engagement

• Build and maintain relationships with local organisations, schools, and community groups to expand volunteering pathways.
• Support outreach to adults and young people in recovery, those with complex needs, and other marginalised groups.
• Promote Sunny Govan Community Radio volunteering opportunities to the wider community.

Compliance & Quality Standards

• Lead initiatives to work towards Investing in Volunteers (IiV) accreditation.
• Maintain accurate volunteer records and ensure compliance with safeguarding, health & safety, and data protection requirements.
• Assist in reporting, monitoring, and evaluation for funders and partners.

Strategic Contribution

• Advise the Development Manager on volunteer engagement strategies and development opportunities.
• Contribute to organisational planning, ensuring volunteer programmes align with strategic goals.
• Begin using IiV indicators to benchmark practice, identify areas for improvement, and promote a ‘best in class’ volunteer experience.

Person Specification Essential Skills & Experience

• Experience coordinating, supporting, or managing volunteers.
• Knowledge of safeguarding, health & safety, and wellbeing in a community or voluntary sector context.
• Excellent communication, interpersonal, and organisational skills.
• Ability to motivate, support, and develop individuals from diverse backgrounds.
• Experience supporting volunteers with barriers, including recovery, mental health, disabilities, or learning difficulties.

Personal Attributes

• Strong team player, willing to contribute beyond core responsibilities when required.
• Enthusiastic about Sunny Govan Community Radio’s mission
• Ability to inspire and motivate volunteers
• Flexible and adaptable to changing needs and priorities
• Good problem-solving skills and the ability to handle challenging situations with tact

Working arrangements

• Flexible hours
• Some evening and weekend work will be required

Desirable Skills & Experience

• Experience in community media, radio, or creative arts.
• Knowledge of the Govan/Glasgow communities and local social challenges.
• Experience in designing volunteer training programmes and Personal Development Plans.
• Familiarity with volunteer awards such as the Saltire Award or King’s Award for Volunteering.
• Knowledge of Investing in Volunteers (IiV) standards and accreditation process.

Key Outcomes

• A structured, supported, and inclusive volunteer programme across Sunny Govan Community Radio.
• Volunteers achieving accredited awards (Saltire / King’s Award) and personal development milestones.
• Increased volunteer satisfaction, retention, and skill development.
• Enhanced support for volunteers in recovery, with mental health challenges, or facing other barriers.
• Demonstrable compliance with best practice standards in volunteer management, including IiV accreditation.
• Improved organisational capacity and community impact through volunteer contributions.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

The Support Worker roles working at our Kirkintilloch service in East Dunbartonshire cover a variety of dayshift, midshift and backshift patterns over a 4-week rolling rota which includes select weekend work. Both part time (24 hours per week) and full time (35 hours per week) Support Worker positions are available. The Support Worker will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

Due to the Safer Recruitment requirements by the Scottish Social Services Council (SSSC) and Care Inspectorate we do not accept CV’s and you must therefore complete our application form.

Please note we do not accept applications from out with the UK as we do not have a UK visa sponsorship license

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

If successful, you will be required to register with the Scottish Social Services Council within 6 months of your start date. After registration, there is a requirement to be qualified and to maintain professional learning, which we will support you to achieve.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ3
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

As a Support Worker, you’ll work as part of a team in providing safe, secure, supported accommodation for the people who use our services. You’ll do this by providing practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives.

Main Responsibilities:

The nightshift Support Worker role working at our Kirkintilloch service in East Dunbartonshire operates over an 8-week rolling rota with 4 days on and 4 days off, including select weekend work. This role is full time (35 hours per week) and shift times will be from 10pm until 8am. The Support Worker will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• support, review, monitor and evaluate through our case management system, to achieve a positive person-centred outcome for the people we work with in line with organisational, statutory and legislative requirements.
• maintain and update all recording systems and documentation in line with relevant policies, procedures and practice guidelines, including the occupancy agreement, within required timeframes.
• provide, plan and facilitate key work meetings, key work sessions, meetings, reviews and other internal/external meetings in conjunction with the person’s support plan.
• provide general advocacy and advice to the people we support, including assistance to enable them to meet the conditions of their occupancy agreements.

To find out more about being a Support Worker, click the link below:

Support Worker Role Profile

About You:

• To join us, you need to have a genuine passion for helping people.
• Ideally, possess 1 year of experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.
• Ability to work flexibly and as a lone worker.
• Able to use Microsoft or equivalent applications competently.
• Ideally, hold and SVQ level 2 or above and be willing to work towards an SVQ 3.

We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.

To apply for this role, please click ‘Apply’ below where you’ll be given important information regarding the process and an application form to complete and upload.

Due to the Safer Recruitment requirements by the Scottish Social Services Council (SSSC) and Care Inspectorate we do not accept CV’s and you must therefore complete our application form.

Please note we do not accept applications from out with the UK as we do not have a UK visa sponsorship license.

If you require any support in completing your application or the form in a different format, then please get in touch at recruitment@bluetriangle.org.uk or telephone us on 0141 729 8050.