We’re on a journey to create fairer communities by facilitating 10 million social entrepreneurs globally by 2030. Do you want to help make this a reality?

We are looking for a customer-focused, well-organised Administrator with strong interpersonal and communication skills to support us in delivering adult learning programmes throughout Scotland.

In this role you will support the provision of administrative, clerical and logistical support for the roll out of programmes across the UK.

You’ll work closely with a small team of Programme Co-ordinators to provide administrative support for a range of tasks relating to delivery online and in the room including diary management, material collation, travel bookings and other logistics whilst maintaining a learner and client database.

Working with the wider Adult Learning team, the role will contribute to the continuous innovation and improvement of internal process and procedures improving the impact of the adult learning offer, building the organisation’s reputation for learning excellence and long-term sector influence.

Having the right mindset, attitude and approach is as important for us as having the right experience and skills. We appreciate that the best person might not have all the listed criteria yet so if you think your experience, skills and attitude will help you to make a great contribution in this role and you have the right mindset, we would welcome an application from you.

For a full set of criteria and information on how to apply please download the recruitment pack from our website.

Organisation profile:

At the Social Enterprise Academy, we believe social entrepreneurs play an essential role in changing the world.

We strengthen their role in local communities through transformational learning programmes that will increase their community impact.

Our programmes are accredited, responsive to learner needs, and are delivered by experienced Facilitators who are social change leaders themselves.

Since 2004, we have delivered over 1,900 learning programmes to 28,000+ learners in over 30 countries. We have also engaged over 55,000 young people around the world, using social enterprise as a tool to help them reach their full potential and create positive change in their communities.

Ark is a major provider of Housing, Care and Support to people with long term and enduring conditions such as learning disabilities, mental health issues, dementia and autism.

Ark supports people to live independently in their own homes providing everything from a few hours a week social and life admin support to 24/7 care supporting with personal care, medication, household tasks, attending appointments and leisure activities.

We have lots of opportunities across Scotland for our Support Worker roles. As we provide full training no previous is experience is required.

If you are enthusiastic about supporting people to live their best lives, then apply now to join our team!

Your main duties will include but not be limited to:

• Working with colleagues as part of an effective and efficient team to support vulnerable people.
• Communicate and work well with our supported people to provide individual care and maintain appropriate relationships.
• Being responsible in supporting individuals throughout the activities, giving positive feedback and encouragement.
• Updating and maintaining accurate records using a tablet on Arks Information Management system.

Previous experience of the following is an advantage but not essential as Ark will provide full training: Care Worker, Social worker, Home Carer, Case Worker, Care Assistant, Autism Support Worker, Personal Care Assistant , Social Care Worker.

View our job outline, find out what you working week could look like and hear from our current Support Workers on Arks website arkha.org.uk/work-with-us

Why Ark?

• No Previous Experience Required - Ark provide full training so no previous experience is required making our Support Worker roles the perfect place to start your career in Adult Social Care.
• Get a qualification while you work - Ark fully fund your SVQ2 in Health & Social Care which you complete with the support of our in house SVQ team.
• Employee Discounts - Employee Discounts Portal with 1000s of discounts on your favourite brands including Supermarkets, Cinema Tickets, Gym Membership and Holidays.
• Career Progression -Over 75% of all Managers within Care & Support have been promoted internally.
• Employee Assistance Program - Arks Employee Assistance program (EAP) gives all employees access to counselling sessions. There is also support available through weekly webinars and the EAP Website & App.
• Contracted hours to suit you-We have Full-time, Part-time and Relief Support Worker roles available at our services throughout Scotland.

In return for your valuable contribution, Ark will also offer you:

• Up to 36 days paid holiday per year pro rata
• 4% Contributory pension scheme
• Cycle to Work Scheme
• Fully funded PVG & 1st year SSSC registration paid by Ark

Our employees told us in a recent survey that they stay with Ark because they believe in our values, we have supportive managers who continually appreciate their staff and they love making a positive difference in our supported peoples lives, helping them to achieve their dreams.

Ark would love to hear from you whether you are an experienced Support Worker or new to Social Care.

Care Support Scotland

We are a charity with decades of experience supporting people across Scotland, providing those who need us with support that ranges from Mental Health, Learning Disability and Neurodiversity, Youth and Adult Homelessness and Older People services. Guided by our values of Respect and Compassion, we empower both the people we support and our colleagues to Thrive every day.

Why work with us?

At Care Support Scotland caring isn’t just a job — it’s who we are. Join our dedicated team and help transform lives while growing your own career.

• Pension contributions matched up to 6%

• Financial Flexibility – Access your wages as you earn them with our Earned Wage Access benefit.

• Employee Assistance Programme through HSF

• Contribution to HSF Health Plan – supporting your everyday health needs

• Generous annual leave – 33 days including public holidays, increasing with service

• Supportive absence policies to help when you need time off

• Death in Benefit Cover – 2x annual salary

• Support with funded qualifications

• Career development and progression opportunities

Who we are looking for:

The Learning Disability and Neurodiversity team is looking for Senior Support Worker to join our team. The service provides practical and emotional support to adults who have a mental health diagnosis in our visiting support services in Edinburgh. We are looking for a hard working an experienced support worker who is interested in progressing in their career and taking on additional responsibilities, or a senior support worker looking to take on a new challenge. This is a fantastic opportunity for someone passionate about a career in social care who wants to gain valuable hands-on experience and enhance their skillset. Above all we want someone that shares in our values. Our mission is to provide positive, life changing support, delivered by inspiring, professional staff.

Role and Responsibilities:

• Apply your knowledge of best practice, codes of practice and current regulations in the social care sector and ensure the provision of a high quality and socially inclusive service
• Manage and co-produce support plans and contribute to support reviews
• Assist Service Managers and Team Leaders with service referrals and staff interviewing & selection procedures
• Take on the role of shift leader in the absence of the Service Manager
• Assist in managing a team of Support Workers by reviewing the delivery of support and ensure staff are following the correct policy and procedures.

Essential experience, qualifications and skills:

• Experience of providing support to people who have experienced homelessness, mental ill health, and drug and alcohol use.
• Experience of working in a fast-paced environment which requires a dynamic approach to problem solving.
• SVQ3 in Social Care or willing to work towards.
• SSSC registered or willing to become so.
• Ability to use empathy and relational skills to build positive relationships within our community and with colleagues.
• An understanding of and ability to work within ethical and relational boundaries.

Desired experience, qualifications and skills:

• Experience of working with a range of agencies as a team
• Networking and skills making meaningful connections
• Awareness around Trauma Informed Practice
• ASSIST/Mental Health First Aid trained
• Naloxone trained
• Knowledge and understanding of the causes of homelessness, substance use and mental health including Attachment Theory and Adverse Childhood Experiences.
• Understanding of services that support homelessness, substance use and mental health.
• Experience in line managing a team.

Additional Notes

• Shift work, weekend work may be a requirement of this role.
• PVG scheme membership
• SSSC registration are requirements of this post
• Please note, you will be asked to provide evidence of your eligibility to work in the UK.
• We reserve the right to bring the closing date forward if a suitable candidate is identified.

Care Support Scotland is an equal opportunities employer and always welcomes applications from suitably qualified and eligible candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion or belief, marital status, pregnancy and maternity