This vacancy has now closed

Service Manager

  • Full time
  • £38,000
  • On site: Argyll House, 209 Govan Road, Glasgow
  • Closing 30th September 2025


  • Advertised from 18th September 2025
  • permanent

Role

Family Addiction Support Service (FASS) is a registered Scottish charity providing confidential support to families and carers affected by a loved one’s alcohol or drug misuse. Established in 1986, we deliver a range of services including one-to-one family support, peer groups, kinship support, bereavement services, and community events across Glasgow.

The Role

We are seeking an experienced and motivated Service Manager to lead our dedicated team of staff and volunteers. You will manage all aspects of service delivery, financial planning, governance, and partnership working to ensure FASS continues to provide high-quality, compassionate support to families.

Key Responsibilities:

  • Lead, motivate, and support a team of staff and volunteers.
  • Manage a budget of around £300k, ensuring robust financial controls.
  • Report regularly to the Board of Trustees and funders.
  • Develop services that meet the needs of families and contribute to FASS’s strategic direction.
  • Strengthen partnerships with statutory, voluntary, and community organisations.
  • Ensure compliance with HR, safeguarding, health & safety, and charity regulations.

About You:

We are looking for a compassionate leader with:

  • A qualification in social care SVQ Level 4 (or equivalent).
  • Significant experience in service management within social care, health, or the voluntary sector.
  • A proven track record in financial management and staff leadership.
  • A strong understanding of the impact of alcohol and drugs on families.
  • Excellent organisational and communication skills.

What We Offer:

  • Salary: £38,000 per annum.
  • 28 days paid holiday, plus 13 public holidays
  • Opportunity to make a lasting difference to families across Glasgow.
  • Supportive working environment in a values-driven charity.

Application notes

To apply, please send your CV and covering letter to board@fassglasgow.org.

For an informal discussion about the role, contact us on 0141 737 3699.

Closing Date: 9am 30th September 2025

Interviews: TBC


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