This vacancy has now closed

Insights & Improvement Manager

  • Full time
  • £46,609
  • Hybrid: Edinburgh (There is also a collaborative space in Glasgow).
  • Closing 30th September 2025


  • Advertised from 16th September 2025

Role

The Promise Scotland exists to support the transformation of how Scotland cares for its children, care experienced adults and families. We want to ensure that Scotland’s children grow up loved, safe and respected, so that they realise their full potential.

Once the promise was made, Scotland agreed to change how it cared for its children, young people and care experienced adults. The Promise Scotland was then set up to help those who need to make changes.

The Promise Scotland’s purpose is to:

  • support Scotland to create the change demanded by the Independent Care Review.
  • monitor Scotland’s progress to keep the promise.

We will not be here after 2030, because that is when the promise must be kept. Currently, our work is aligned to our strategic workplan, which sets out our priorities until the end of September 2026. But as Scotland progresses on its journey to keep the promise, The Promise Scotland will adapt and change to ensure our work is always focussed on the right areas.

Find out more at thepromise.scot

Job Purpose

The Insights & Improvement Manager is crucial to taking forward the delivery of major programmes of work. It is cross-cutting and contributes to every function of The Promise Scotland. We are looking for an individual to join our team of highly motivated and flexible individuals with diverse expertise, interests and experience. This role would suit someone with excellent project management skills and a strong interest in novel ways of using data, evidence and research. This role will be instrumental to the work for Scotland to have an agreed way of tracking progress, and to ensure it is felt in the lives and experiences of children, families, and the care experienced community. The ability to communicate with a wide range of stakeholders and share insights in a user-friendly way is crucial, so that these can support Scotland in its work to keep the promise.

Main Duties

The Insights and Improvement Manager will be responsible for operational delivery of the Promise Scotland’s data and evidence projects.

More specifically, the post holder will:

  • Analysis
  • Support the Improvement Lead and the Senior Leadership team in producing reports and briefings as required to support the monitoring function of the Promise Scotland.
  • Conduct qualitative and quantitative research and analysis to inform policy, operational decisions, or project development.
  • Distil and interpret large quantities of qualitative and quantitative information to develop provide actionable insights through the use of specific tools and methodologies.
  • Writing & Communication
  • Draft high-quality briefings, reports, and information packs.
  • Translate complex information into accessible formats for internal and external audiences.
  • Contribute to consultations, strategic development and organisational positioning.
  • Prepare summaries and recommendations for internal and external stakeholders.
  • Project Management
  • Support the development and oversee delivery of wider Doing Data Differently projects.
  • Project management of improvement projects, ensuring they are properly resourced and delivered to agreed quality standards and kept on track.
  • Work closely with colleagues across The Promise Scotland team to support ongoing planning and delivery of the overall programme of work.
  • Sector engagement
  • Support the development of and oversee delivery of sector engagement strategies, particularly working with local partnerships and others who provide and use data
  • relating to what matters to children and their families.

Application notes

To apply for this role, please visit our website here.

Candidates with lived experience of care or candidates with a disability, who meet the essential criteria outlined, will be invited to interview.

For more information about this role please contact Steph Crisp at jobs@thepromise.scot with the job role as the subject


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