Tenant Engagement Officer
- Full time
- £43,054 – £45,320
- Hybrid: We have offices in Edinburgh, Bellshill, Inverness, Thurso & Irvine
- Closing 26th September 2025
- Advertised from 4th September 2025
- 34.5 hours per week. Permanent.
Role
Are you passionate about empowering communities and driving meaningful change? Cairn Housing Association is seeking an experienced and enthusiastic Tenant Engagement Officer to lead innovative engagement initiatives across our national housing portfolio.
With over 4,300 homes across Scotland, Cairn is a trusted provider of quality housing and services. We’re committed to putting tenants at the heart of everything we do—and we need someone who shares that vision.
What You’ll Do
- Champion tenant participation in service design and improvement.
- Deliver inclusive engagement opportunities that reflect the diverse voices of our communities.
- Lead the implementation of Cairn’s Tenant Engagement Strategy, ensuring tenant feedback drives real change.
- Collaborate with internal teams and external partners to foster a culture of continuous improvement and tenant advocacy.
Who We’re Looking For
You’re a confident communicator, a strategic thinker, and a passionate advocate for tenant empowerment. You bring experience in engagement, community development, or housing—and you’re ready to make a lasting impact.
Requirements
- A Basic Disclosure Scotland Scheme check is required.
- Willingness to travel across Scotland and work flexibly.
- Full driving licence and access to a vehicle.
Application notes
For further information and to apply, please visit our website.
Careers that care!
Do you have a passion for connecting with people to achieve their goals in life, and enjoy the sense of achievement in empowering vulnerable people?
If so, we have a fabulous Service Manager opportunity for you to join our awesome team, leading our Dumfries & Galloway Learning Disability service. Because People Matter at Turning Point Scotland, why not join us to reach your full potential.
Embark on an emotionally rewarding journey and apply today!
About the role
As the Registered Manager, you will be an experienced leader leading a team working with individuals who have a wide range of support needs, providing them with practical and emotional support and encouraging them to achieve their own personal outcomes in all aspects of their daily lives e.g. keeping safe, meaningful activities, community involvement, physical health, relationships, emotional health and wellbeing.
As the Registered Manager you will:
- Maintain the continuing relevance of services to individuals’ needs and purchaser requirements by ongoing planning, monitoring and evaluation.
- Oversee the financial aspects of the service, managing significant budgets, ensuring efficient use of resources and making financial decisions.
- Where a need or an opportunity is identified, lead on the development of new services, support business growth and maintain reputational excellence.
- Comply with governance, law and legislation including local authority compliance, Care Inspectorate (at level 5 and above), SSSC and safeguarding procedures.
- Support the senior management team in the streamlining, promotion and monitoring of quality assurance systems which meets the needs of individual services as well as the overall service delivery in the region.
- Develop, monitor and implement supervision and appraisal systems for staff.
About You
You will have passion and drive to take forward a well-established Service and Team. Be passionate; and committed to the overall aims and objectives of the service and have the belief that people can live fulfilling lives with the right support in place.
You should also have:
- Experience of working with vulnerable people and leading a service delivery team, including managing the provision of a safe operating environment in a relevant context.
- The ability to negotiate with a wide range of internal and external partners and build positive relationships including local authorities and housing associations.
- Excellent planning and organisational skills with the ability to effectively prioritise your own time and workload to meet a number of different and competing tasks in sometimes pressurised environment.
- Social Service and Health Care at level 9 (SCQF) or other speciality/qualification recognised by the SSSC for registration purposes as well as a relevant management qualification.
Cloch’s vision is to deliver services which exceed expectations. The role of Director of Assets is integral to not only leading the property and assets services of the Association, but the overall strategic direction of Cloch. Your key responsibilities will include:
- Leadership and Strategic Direction: taking a lead role across all matters of asset management and working collaboratively with the Leadership Team.
- Asset Management: responsibility to manage, coordinate and deliver a customer focussed repairs and maintenance service to ensure that key targets are achieved, that the repair’s function operates within budget and that a quality service is delivered to customers.
- Performance: monitoring the performance outcomes of the team whilst producing reports for Board and contributing to overall performance.
- Continuous Improvement: ensuring the team are empowered and equipped to deliver and challenge the status quo to develop innovative solutions.
This is a permanent, full-time role (35 hours/week) with a competitive salary of £71,666 - £75,018 (SM12-SM14). Based at our Greenock office with hybrid flexibility, plus generous perks like 8 weeks' annual leave (29 days + 11 public holidays), health cash plan and more.
Working at Cloch
It is an exciting and pivotal time to be joining Cloch Housing Association as we step into a new era of growth and opportunity. With a refreshed business plan due to launch in 2026/27, we are shaping a bold future that will ensure we continue to deliver high-quality homes, strengthen communities, and respond to the evolving challenges of our sector. Innovation, collaboration and strong leadership will be central to our success as we build on our proud history while embracing fresh ways of thinking.
Guided by our values – Be Better, Be Kind, Be Responsible, Be Positive – we foster an environment where people thrive, ideas are welcomed, and decisions are made collectively. Our culture is one of openness and trust, where our people, tenants and partners have a voice and play a vital role in shaping what we do. We want our people not only to contribute but also to grow, develop and feel empowered to make a difference.
At Cloch, we are proud of the passion, inclusivity and transparency that define how we work. Together, we are committed to building stronger communities, tackling sector-wide challenges head-on, and ensuring that every decision reflects our mission to exceed customer expectations.
How to Fit at Cloch
We believe in a “can do” and reflective approach to life and learning. Change is welcomed here as we continually explore new ways of working and challenge existing processes to enhance how we do things.
Fit is important to us, and we know this will be important to you, so we would love to hear from you if you are someone who:
- Shares our values
- Likes to be hands-on in their approach
- Is open and honest in their communication style
- Encourages others in their development and decision-making
- Holds an overall positive outlook and inspires others through this
Finance Officer
- Full time
- £36,517 – £39,921
- Hybrid: Edinburgh (3 days in the office and 2 days from home)
- Closing 12th January 2026
Manor Estates Housing Association is seeking to recruit a full-time Finance Officer to join our busy Corporate Services team of 8. They will be working with the Senior Finance Officer to manage the Purchase and Nominal Ledgers, reconcile the bank and rent accounts, produce Management accounts and process payroll.
The post holder will report to the Corporate Services Manager.
For an informal chat about the post please contact Kathryn Miller at either kmiller@manorestates.org.uk or 0131 510 8540
The Water Row Company is a subsidiary of the Govan Housing Group, which consists of Govan Housing Association as the parent company and their existing, well-established subsidiary company, the Home Team which carries out repairs and maintenance. Established in 2023, the Water Row Company is responsible for the management of third-party provider lets, mid-market properties at Water Row; commercial units and student accommodation.
We are seeking a dedicated and proactive Property Co-ordinator to oversee the daily operations, working both in the office and out on site. As the first point of contact for customers, you’ll deliver proactive, high-quality service that builds on our success and keeps us moving forward, maximising value and driving first class KPI performance. You will be responsible for rental income management and arrears; tenancy and estate management; raising and managing repairs; allocation and void management; tenancy sustainment; anti-social and behavioural management as well as general administration duties across all departments.
You will have previous experience in property management or in a related field, with a keen eye for detail to maintain high standards across all properties. With strong IT and organisational skills as well as the ability to manage multiple tasks simultaneously, you will have a proactive, motivated approach to work, with minimum supervision. Ideally, we would like you to have completed the LETWELL Programme, however we would be willing to provide full training to the right candidate.
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