Role Purpose
The Learning & Development Officer supports the delivery of structured learning, training, and personal
development opportunities for Grassmarket Community Project (GCP) Members, volunteers, and young people. Guided
by the Head of Member Services and our Learning & Development plan, the role focuses on developing,
delivering and coordinating high-quality learning experiences, employability opportunities, and wellbeing
activities.
The L&D Officer will co-deliver young members’ services, training sessions, and day-to-day programme activities,
supporting Members to build confidence, develop skills, and move towards positive outcomes such as volunteering,
education, training, or employment.
KEY AREAS OF RESPONSIBILITY
- Work alongside Members Services and Social Enterprise teams to deliver and support learning, training, and
employability sessions for GCP Members as outlined in the Learning & Development plan.
- Co-deliver
the GCP Learning Hub, Oot the Box, workshops and Young Member specific work placement
opportunities.
- Work with the Members Services and Social Enterprise teams to ensure opportunities for
development are person-centred, accessible, inclusive and clearly communicated
- Provide individual
support for Members, volunteers, and young members engaged in placements or learning activities.
- Record
attendance, progress, and outcomes, ensuring data is collected in line with GCP’s Impact Evaluation
Framework.
- Oversee the monitoring and feedback of mentors and team members supporting learners through
their programmes, and conduct regular planned evaluation sessions with pre-apprentices and work experience
members particularly.
- Build and maintain positive working relationships with external training providers
and referral partners to expand opportunities for Members.
- Support the delivery of welcome meetings,
inductions, and activities that encourage engagement in GCP programmes.
- Encourage and promote Member
participation in shaping and reviewing services to ensure continuous improvement.
- Promote equality,
diversity, and inclusion in all aspects of learning and service delivery.
- Actively contribute to GCP’s
collaborative team culture and values-driven approach.
- Work flexibly and collaboratively to support the
work of both the Members services team and the wider organisation, including involvement at Member events, daily
lunches, weekly Open Doors Meals, and other GCP activities .
- Ensure a consistently high quality of care
and support in the organisation’s services.
- Managing your time effectively and productively, including
multi-tasking and efficient prioritisation.
- Working flexibly on occasions, including weekend work and
other events as required.
- The above list of duties is not exhaustive. To carry out any other duties as
may reasonably be required by your Line Manager, SMT or CEO.
Background
Grassmarket Community Project (GCP) is an inclusive community in the heart of Edinburgh’s Old Town, providing
support, connection, and opportunity for some of our city’s most vulnerable citizens. Through mentoring,
education, social enterprise, and a safe, welcoming environment, we support people to build confidence, develop
skills, and realise their full potential.
Our vision is a society where everyone feels valued, has dignity, and can live with greater independence and
self-reliance. We walk alongside people as they overcome barriers, build resilience, and reconnect with
themselves, others, and the wider community.
Every year we work alongside hundreds of members, delivering over 800 hours of support each month and providing more
than 10,000 nutritious meals every year. Together, we create a welcoming, compassionate space where Members can
grow, contribute, and thrive.
Values
- Passionate about a strengths-based approach supporting individuals to participate and
engage
- Compassionate and trauma-informed in their approach
- Believe in setting of challenging but
achievable goals for those they support
- Demands high performance of self and
colleagues
- Excellent communication skills
- Responsive to Members’ needs
- Works
collaboratively and builds relationships with Members to establish the key issues and anticipate
requirements
- Celebrates and promotes the service, the community and Members acting as an advocate for
the Grassmarket Community Project
Aptitude & Attitude
- Experience of delivering learning, training, or support activities (formal or informal).
- Ability to work
with vulnerable people with a wide range of needs.
- Strong organisational and time management
skills.
- Excellent communication and interpersonal skills.
- Confident in using Microsoft Office
and digital tools.
- Experience of monitoring and recording outcomes desirable.
- Knowledge of
employability pathways, community learning, or youth work desirable.
Member Outcomes
The post holder will make a significant contribution to Grassmarket Community Project Members’ outcomes, undertaking
Member evaluations to ensure:
- Increased confidence, self-esteem, and resilience.
- Improved physical, mental, and social wellbeing.
- Stronger social connections and reduced isolation.
- Greater knowledge, skills, and experience.
- Progression into volunteering, training, education, or employment.
- Feeling valued, heard, and included within the GCP community.
Closing Date: 10th September 2025 at 12 midday
Application Process
Please email your CV (max of 4 pages) & Covering letter (max 2 pages) to our Head of Members Services
perry@grassmarket.org
The covering letter must address the following questions:
Why are you applying for this position?
What skills, personal qualities, experience, knowledge and training will you bring to this post?
If you have any questions please email Perry to arrange a brief chat.
Interviews: w/c 15th September