Enable Works is the largest provider of specialist employability support in Scotland, Every year we support over 7000
people across 30 Local Authorities in Scotland, to progress towards high quality, well paid, sustainable
careers.
We partner with thousands of employers to create inclusive cultures and improve the diversity of Scotland's
workforce. We are incredibly proud of our smart, capable, and motivated colleagues across Scotland and we are
looking to recruit an experienced Operations Manager to lead our teams in Central and South East Scotland.
As a leader at Enable Works, you'll be at the forefront of our mission to deliver exceptional employability
services for disabled people across Scotland. You will be responsible for leading partnerships and programmes
across central Scotland and will play a pivotal role in driving our organisation forward.
You will have overall accountability for strategic development of your programmes and region, leading on performance
management; financial and contract management and developing opportunities for new business, allowing us to grow
our impact.
You'll have significant oversight of operations and staffing for the region, as well as managing and leading key
external stakeholder relationships, ensuring smooth and efficient functioning of the services in your
remit.
Your Responsibilities:
- Setting and upholding high standards: you will be accountable for a team of
Performance Managers, Team Leaders and Employment Coordinators, ensuring that our services meet and exceed
expectations. You will set and maintain rigorous standards of performance and quality across all of your
services, ensuring clients needs are at the heart of every decision you make.
- Ensuring Compliance and Performance Excellence: You will be accountable for all quality
and compliance for services in your region, ensuring robust processes are in place that align with contractual
expectations. Working with the compliance and quality team, you will ensure that quality is embedded in all
services you are responsible for, ensuring excellence in execution.
- Guiding a High-Performing Team: As a senior leader, you will mentor and lead a team of Performance
Managers and Team Leaders, fostering their growth as leaders to provide effective mentoring and management for
your team, ensuring that our Employment Coordinators consistently deliver outstanding
services.
- Strategic Engagement: Building robust relationships with
both local and national funders and commissioners will be second nature to you, ensuring seamless contract
delivery and long-lasting partnerships. It will be your responsibility to ensure that contracts meet key aims
and objectives, aligning our services with our mission and vision. You will be the main point of contact for
funders and partners regarding contract delivery, ensuring that contracts are upheld, and relationships are
maintained.
- Pioneering Opportunities: You will be responsible for
proactively identifying and cultivating new business opportunities, staying up to date with emerging trends and
policy changes in the landscape to ensure that your services can respond to local need and national
priorities.
- Driving Business Growth: Accountable for business
development in your region, you will identify opportunities for growth and take the lead on local grant
applications and tenders for new services, driving our growth and reach. Strategic vision is key to the role of
an Operations Manager so you will collaborate closely with our Senior Leadership Team to spearhead initiatives
that widen our organisational impact.
- Influencing for Impact: You
will hold a central role in shaping Enable Works' influence on policies and support systems for disabled
people in Scotland, making a tangible difference in their lives. You will build relationships with key
stakeholders to help shape strategy and direction in your region to ensure that people with disabilities have
access to high quality support across Scotland.
- Managing Regional
Finances: You will be responsible for creating budgets and managing regional income and expenditure, maintaining
financial stability and efficiency in your region.
About You
We really need you to have these:
- An understanding of employability and skills structures and systems in Scotland
- An understanding of
national employability policies such as No One Left Behind
- Experience of leading a performance focused
team
- Ability to effectively coach and motivate developing leaders to deliver high performance within
your team
- Experience of successfully managing and forecasting performance profiles
- Experience of
writing impact reports
- Ability to work autonomously, fully accountable for managing and driving the
services in your area to achieve excellence
- Self-management skills and the ability to prioritise
competing deadlines effectively
- Effective project management skills and ability to think strategically
to achieve long-term goals.
- A natural, professional relationship builder with the ability to partner and
negotiate with stakeholders.
- Experience of creating and managing budgets, delivering on financial
expectations and forecasting change.
- Strong attention to detail with professional presentation and
personality.
- Confident communicator with experience of public speaking
- Role model who will
demonstrate our values, leading by example
- IT proficient with experience of competently using Microsoft
packages and CRM systems
- A full driving licence and access to a car, as travel is required in this
role
We would love you to have these:
- Experience of working in employability out with Scotland
- Experience of business development including
bid writing
- Experience working in rural areas
- Experience of working with people who have
multiple/complex barriers
- Experience of leading managers and working with geographically dispersed
teams
Please make sure you include a detailed personal statement in the 'More about you' section of the application
form to tell us how you are suited to the post.
About Us
At Enable we believe in developing all our staff and we provide an extensive learning programme together with
in-house career development opportunities.
We also have an excellent range of staff benefits on offer including but not limited to:
- Health cash plans providing a wide range of health benefits to help people
cover the cost of their everyday health care.
- Employee
Assistance Programme
- Cycle to Work
Scheme*
- Season Ticket Loans*
Starting a career with Enable is the first step towards making a real difference in our award-winning charity’s
mission to help create an equal society for every person who has a learning disability.
Enable is an equal opportunities employer and our recruitment, selection and assessment process is based entirely on
values, skills and competencies required of the specific roles.
*Terms and Conditions Apply
For further information and to apply, please visit our website.
Closing date: 14 Sep 2025