We’re looking for a Policy and Engagement Officer to join the team at the Scottish Legal Complaints Commission, which helps resolve issues raised by the public about work carried out by Scottish lawyers and oversees complaint handling across the legal services sector. We help hundreds of people a year, and our team make decisions which make a difference to people’s lives.

We are an equal opportunities employer and we’re open on both professional and work experience. We want to build a diverse team, so would positively encourage applications from all candidates regardless of sex, race, disability, age, sexual orientation, gender reassignment, religion, pregnancy or maternity.

We’re a small team of around 60 staff, which makes for a close, friendly team to work in. We deliver serious work, but we also have a great deal of fun as a team working together. It also means there are great opportunities to get involved in different aspects of our work, from driving improvements in our customer service, to running sprints to test new ways of working.

In this role you will help us shape our thinking, build our understanding and communicate our views on key issues to our partners, stakeholders and users. You will also help ensure that we develop robust policies to help govern our complaints and regulatory work, drawing on strong horizon scanning, robust research and meaningful consultation.

You will build strong relationships with key stakeholders at all levels and manage the organisation’s engagement with them. You will be responsible for drafting reports, responses and other public communications and responding to enquiries from politicians, regulators, consumer groups and other bodies. You will also develop policy proposals and recommendations across a range of issues and deliver briefing and policy advice to board members and senior staff.

You will be enthusiastic, motivated and able to work with others. You’ll bring strong relationship building skills and stakeholder engagement experience. And you’ll be a confident communicator with strong writing skills and an ability to adapt your approach for different audiences.

You must be able to demonstrate experience of policy development and a proven ability to analyse information to produce robust findings and recommendations.

You will need to be able to quickly grasp complex or technical issues. It’s a benefit if you have knowledge of regulation policy, consumer policy, legal issues or equalities issues, but we’re very open to hearing from those with experience in other areas.

This is a hybrid role. We require that you attend our Edinburgh office a minimum of one-third of your working time a quarter (we estimate around 2 days per week for a full-time colleague). There may also be some specific events that you will need to attend in person. Please note your induction will include more office days in the beginning to help you settle into the SLCC, learn about the role and to provide the most support. We also offer flexible working hours that means when you are working from home you can work anytime between 6am and 10pm and 7am to 7pm in the office.

You will also have 42 days paid holiday, including public holidays (pro-rata for less than 35 hours a week). We also offer a Group Self Invested Personal Pension, company sick pay scheme, life assurance, cycle to work scheme, travel loan scheme, volunteer days and a confidential employee assistance programme offering free advice and support across a range of work and personal issues.

We also pride ourselves on being an enjoyable place to work, with a supportive environment, opportunities for self-development, staff charity events and the opportunity to socialise. We have a staff led Wellbeing and Inclusion Group. In our last staff survey 97% said they have a good working relationship with their colleagues.

Join Chest Heart and Stroke Scotland and help ensure no life is half lived.

Every day, people with chest, heart, and stroke conditions leave hospital feeling scared and alone. At Chest Heart and Stroke Scotland (CHSS), we’re on a mission to change that—and you can be part of it.

As Lead Stroke Nurse – Borders, you’ll play a vital role in helping people move from simply surviving to truly living. You’ll join Scotland’s leading charity supporting people with chest, heart, and stroke conditions to live life to the full.

Our Stroke Nurse service is part of CHSS’s Community Healthcare Support services, offering person-centred care underpinned by self-management principles for individuals and families affected by stroke. The Stroke Nurse will work in close partnership with the NHS Borders Stroke Service, ensuring seamless support across hospital and community settings.

In this role, you will manage a caseload of stroke patients, delivering high-quality, person-centred care. You will lead and support a team of Stroke Nurses and Health Care Assistants, ensuring that service delivery meets organisational standards and performance targets. Additionally, you will champion continuous improvement in line with our No Life Half Lived strategy.

We’re looking for a clinically qualified professional who is registered the Nursing and Midwifery Council. The ideal candidate will have strong knowledge of stroke care and patient support, along with proven experience in a management role. A management or leadership qualification is desirable but not essential.

CHSS employees enjoy a variety of organizational benefits including Company pension scheme, generous holiday allowance, company sick pay, employee welfare support and life assurance.

The Hospital is situated on the outskirts of Melrose in the Scottish Borders. The Borders covers a large and scenically beautiful area of the Southern Uplands of Scotland. Predominately rural, it is historically a unique part of the country, the home of the Border Revivers, where annually each town maintains its links with the past during the season of Common Ridings. Seven-a-side rugby originated in Melrose, and the Melrose event in particular draws large crowds each

year. The Borders has tremendous facilities for sport and leisure. Glentress and Innerleithen mountain bike parks are world renowned for both cross-country and downhill biking. The beautiful Berwickshire coast provides options for sea kayaking, surfing, diving and sea fishing. In addition, there are facilities for fishing, golf, swimming, horse riding, cricket, football, hiking and many other activities. Excellent cultural opportunities in terms of music and art societies, drama, and small theatres in Melrose and Selkirk as well as amateur opera. There are excellent restaurants, cinemas and shops. Excellent Fitness Centre in Galashiels and other Borders towns. There is a purpose-built nursery in the grounds of the hospital.

The Scottish Borders offers all the benefits of rural life with very easy access to major cities such as Edinburgh (37 miles) Glasgow (75 miles) Newcastle (75 miles). Edinburgh is renowned for its cultural activities in music, including opera and ballet, theatre, cinemas (including a film theatre) and visual arts, and of course every year there is the world-famous Edinburgh International Festival and Fringe Festival. Local transport links have improved greatly in the last year or so.

The Borders Railway has train services to central Edinburgh running every thirty minutes (journey time 50 minutes approx.). Tweedbank Station is a few minutes’ walk from the Borders General Hospital. There are rail links to the rest of the country at Berwick Upon Tweed, and Carlisle and there is easy access to Edinburgh Airport (approximately 1 hour 15 minutes) and Newcastle Airport (approximately 1 hour 30 minutes).

CHSS alsosupports flexible recruitment through Working Families, and we are “Happy to Talk Flexible Working”.

In line with our commitment to safeguarding, this role is subject to a PVG check. CHSS is committed to equality of opportunity and to providing a service which is free from unfair and unlawful discrimination. We therefore aim to ensure that no applicant, volunteer or member of staff is unfairly treated on the grounds of offending background.