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Service Manager - Wallace Court

  • Full time
  • £44,101
  • On site: Johnstone
  • Closing 7th July 2025


  • Advertised from 18th June 2025
  • 37 hours per week

Role

About Us

Capability Scotland has supported people with disabilities to live fulfilling lives since 1946. We're a leading Scottish charity offering residential care, care-at-home, housing support, and education. We're passionate about inclusive, person-centred services.

Wallace Court is a residential service in Elderslie, Johnstone, has 20 individual, fully accessible apartments. Our established team provides 24 hour support 7 days a week, to customers aged between 18 and 65 with complex health, physical and learning disabilities.

The Role

As Service Manager, you'll ensure people we support receive high quality, person-centred care. You'll lead and support a multidisciplinary team - Team Leaders, care staff, administrators, housekeeping and maintenance staff - while overseeing budget, facilities, transport, compliance, risk, investigations and service development.

Key Responsibilities

  • Customer-focused care:Manage referrals, liaise with Social Work/local authorities, oversee care plans, medication protocols, customer finances, and maintain strong relationships with customers and families .
  • Team leadership:Recruit, plan rotas, ensure adequate training, conduct performance/appraisal meetings, and manage staffing issues—including disciplinary and absence procedures .
  • Financial & operational management:Contribute to budget prep, review management accounts, authorise expenditure, oversee asset replacement & petty cash.
  • Facilities & transport:Ensure safe, well-maintained facilities and reliable transport services.
  • Regulatory compliance:Stay up-to-date with legislation and Care Inspectorate standards, coordinate inspections and statutory returns .
  • Service growth:Promote and develop the service; engage with stakeholders to identify new opportunities and prepare business cases.
  • Risk & investigations:Oversee risk assessments and lead any investigations as required .

Person Specification

  • Qualifications:SVQ 4 in Health & Social Care (or equivalent) plus relevant management qualification .
  • Experience:Strong background in social care or related services, with proven leadership and management skills. Experience in residential care services is preferred.
  • Skills:Excellent communication, financial literacy, planning and organisational skills, and ability to foster a supportive team environment.
  • Values:Alignment with Capability Scotland's mission, driven by compassion, respect, and integrity.

Working with Capability Scotland brings you lots of benefits:

  • Competitive salary of £44.101.00 pa
  • Fully paid, sector-leading learning and development
  • Excellent annual leave of 37 days per year
  • Generous and enhanced pension schemes and family benefits
  • As a member of our autoenrollment pension scheme, £10,000 provided in the case of Death in Service
  • Flexible working
  • Access to shopping discounts through the Perks At Work scheme
  • Access to Cycle to Work Scheme
  • Free 24/7 employee assistance programme
  • Free PVG checks throughout your career

Application notes

For further information, please visit our website.