Service Manager
- Part time
- £40,000 pro-rata
- On site: Ayrshire
- Closing 20th June 2025
- Advertised from 6th June 2025
- 28 hours per week. £32,000 per annum.
Role
The STAR Centre is seeking a Service Manager to lead and develop our team who provide survivors of sexual violence with support and advocacy, as well as providing prevention support to young people helping them to challenge inappropriate attitudes.
The successful candidate will have an understanding and appreciation of the feminist analysis
of violence against women and girls. Along with a proven track record of working at senior management level.
This is an excellent opportunity for a highly motivated individual who has the passion, skills, and vision to help the organisation grow and plan.
If you’re committed to challenging inequality and working to eradicate violence against women and girls within a feminist organisation then we would welcome your application.
Application notes
You can also request an application pack by downloading it from our website or by e-mailing admin@starcentreayrshire.org
Please complete the application form, self-declaration form and our equalities monitoring form and return by 12 noon on 20th June 2025. Interviews will take place w/c 30th June 2025.
This post is currently funded until 31st March 2026, further funding for this role will be sought.
Please note only women need apply under Schedule 9, Part 1 of the Equality Act 2010 and Part 1. Section 7(2) e of the Sex Discrimination Act 1975.
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Service Manager (Justice Advocacy and Prevention)
- Full time
- £32,312
- On site: Lanarkshire
- Closing 7th August 2025
All posts we recruit require a female applicant and exempt under Schedule 9, Part 1 of the Equality Act 2010, Schedule 9, and Part 1. Section 7(2) e of the Sex Discrimination Act 1975.
To oversee delivery of specialist therapeutic support, information, and advocacy services to survivors aged 12+ affected by sexual violence and to oversee and develop the delivery of sexual violence prevention work. The post holder will work closely with our Service Manager (Support Services) and other staff as appropriate to coordinate the day-to-day activity within the Justice Advocacy and Prevention services. To raise awareness about the prevalence and impact of abuse on individuals and our communities, building resilience and increasing access to support service. This position will involve effective monitoring and evaluation of projects and supporting the Centre Director with development work, funding reports and applications.
Sikh Sanjog, the charity committed to improving lives of ethnic minority women in Scotland, is seeking a Director of Operations. You will be passionate about leading Sikh Sanjog into a new phase and seamlessly taking over the reins from our founder Trishna Singh OBE, who has tirelessly led the organisation since its inception 35 years ago.
The successful candidate will lead and direct all our community supportive services ensuring that day-to-day management across the organisation is effectively delivered; that all service activities are effectively integrated and delivered in line with the Board of Trustees’ strategy, operational plans and values of Sikh Sanjog.
Essential knowledge and experience
- Degree or equivalent in community development, health or social care
- Significant experience of working at management level in the community development and social care field
- Knowledge and understanding of all current health and social care legislation
- Knowledge and understanding of the regulatory framework and compliance requirements in human rights, equalities, and care/protection of children and young people
- Experience of managing the delivery of support to people with complex needs, and direct engagement with people and families to inform how support is delivered
- In-depth understanding of issues facing diverse minority ethnic communities living in the UK, with reference to Scotland and knowledge of Sikh culture and communities
- Credibility with local and national government agencies supporting social services within the third sector
- Track record of effective people management skills
- Skilled in operational management including management of key performance metrics and working with financial reports
- Experience of developing the business case for capital spend and fundraising on behalf of the organisation
Desirable personal qualities
- Track record of engaging, motivating and leading staff and colleagues to deliver organisational goals
- Ability to grow team members through motivational personal development programmes, acting as a role mode
- Ability to question, challenge and encourage different and creative ways of thinking, and leading continuous improvement through review of processes and procedures
- Great communicator: confident addressing a range of audiences and in the delivery of well-written documentation
- Evidence of continued professional development relevant to this role
- Self- awareness; ability to assess own impact on others at all levels of the organisation including the Board of Trustees
- Strong networking skills with external stakeholders, regulatory bodies, local government and funding bodies important for credibility and reputation as the face and ambassador of Sikh Sanjog in the future
If this sounds like you, we would love to hear from you.
Support Services Team Leader
- Full time
- £34,066
- On site: Glasgow City Centre Head Office and communities in Inverclyde, East Renfrewshire, Renfrewshire, East Dunbartonshire, and West Dunbartonshire
- Closing 22nd July 2025
A PVG check will be undertaken as part of the selection process. Under Schedule 9, Part 1 of the Equality Act 2010, only women need to apply.
This is a key role in Glasgow and Clyde Rape Crisis, where your expertise as a supervisory practitioner gained from the provision of therapeutic support services will be utilised to directly assist the Service Management Team with their duties and responsibilities for our Emotional and Therapeutic Support and Triage Service (ETST).
Working under the supervision of a Service Manager, you will provide a first point of contact to ETST workers across our delivery areas, offering direct leadership, advice, support, caseload management, and guidance. This will include undertaking responsibilities in the areas of safeguarding, continuous improvement, and fulfilment and enhancement of practitioner standards in line with professional standards and service objectives.
It is expected that the Team Leader will have a strong commitment to anti-discriminatory work and feminist principles and will be responsible to the overall Director for maintaining the values, principles, objectives, positions and policies of Glasgow and Clyde Rape Crisis.
MAIN TASKS AND RESPONSIBILITIES
- To provide effective daily leadership to workers, ensuring high standards of trauma-informed practice and service are delivered and always evidenced to survivors.
- Actively review and manage workers' caseloads, ensuring delivery expectations are fulfilled and monitored to achieve service performance outcomes within Head Office facilities and outreach hubs across GCRC’s six local authority delivery areas.
- Monitor and assess the service's waiting lists, ensuring that initial triage assessments and the subsequent allocation to workers are timely and in line with service performance objectives.
- To ensure that safeguarding expectations are followed by all workers under the GCRC policy relating to child and adult protection.
- Monitor workers' practices and compliance with GDPR, as well as the tone of voice and organisational employment policies and protocols.
- To provide reflective practice sessions between and with workers to assess practice standards and areas of improvement.
- To recommend to the Service Manager a schedule and focus for service-specific practice development sessions for workers, setting clear expectations of such sessions and how these developments positively impact practice.
- To support the robust information gathering for reports for funders, Directors, and the GCRC Board, as determined by the Service Manager.
- To ensure that Head Office Survivor Support Suites are covered following working protocols and that survivors are welcomed safely by experienced staff.
- Participate in regular support and supervision sessions with the Service Manager.
- Always uphold and positively represent GCRC's vision, mission and values.
- Attend internal meetings as appropriate to the post and represent the organisation in external meetings where applicable.
- Participate in an ongoing programme of training and continuing personal development to ensure that skills, knowledge, and working practices and skills are up to date.
- To participate in internal and external training as required.
- Any other duties that are relevant to the post of and agreed with the line manager or Director/s.
This role focuses' on offering practical and emotional support to women who have experienced domestic abuse. Support is offered to women who are living in our safe accommodation and on an outreach capacity via our information support services. The successful candidate will have at least 2 years of experience in a role where you have supported vulnerable clients.You will also hold an SVQ 3 Health and Social Care or equivalent or be willing to undertake this upon completion of your probationary period.
The vacancy attracts the rate of £29,502 full time equivalent per annum (£16.21 per hour) and 4%contributory pension. Additional employee benefits include access to an employee assistance proramme and healthcare scheme (hospital saturday fund).
This role also involves participation in an out of hours on-call rota (once every 6-7 weeks) which attracts additional payment.
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