Alzheimer Scotland is Scotland’s national dementia charity. Our aim is to make sure nobody faces dementia alone. We provide support and information to people with dementia, their carers and families, we campaign for the rights of people with dementia and fund vital dementia research.

What you’ll do

As Day Services Manager you will be responsible for leading and managing high quality, therapeutic registered day services and commissioned and non-commissioned community supports for people with dementia, those at greater risk of dementia, and their families, and carers within the area.

You will be responsible for ensuring that services are of the highest quality, meet Alzheimer Scotland’s vision for unique therapeutic, highly person-centred support. There is also the responsibility for ensuring that our commissioned services meet all service level agreement, contract specifications and Alzheimer Scotland’s quality guarantees.

You will have overall day-to-day responsibility for the services within the area and will be responsible for promoting the services with key local stakeholders within Health and Social Care as well as relevant other organisations. As Day Services Manager you will manage the referral and assessment process.

You will work collaboratively with the Head of Services to ensure safe practice and delivery of high-quality, person-centred therapeutic day services, ensuring practice complies with Alzheimer Scotland’s policies. You will be responsible for evidencing, reviewing and continually improving the quality of the services and will proactively participate in internal audit and Care Inspectorate inspections. This will includeevidencing that services meet Alzheimer Scotland’s Quality Guarantees, Scotland’s Health and Social Care standards and other quality frameworks including those of the Care Inspectorate where relevant. This includes ensuring that the activities and supports offered meet the identified personal outcomes of those attending the services.

You will provide strong line management and leadership to your team, through setting clear objectives and outcomes, regular review within Support & Development processes and undertaking appraisals.

What you’ll have

The successful candidate will have experience of managing a team in a social care, health or other similar setting or be able to demonstrate a clear knowledge and understanding of the key principles and good practice of effectively managing and leading a team.

You will have knowledge and understanding of the Health and Social Care Standards and SSSC codes of practice and the Care Inspectorate and their role in registered services.

Understanding and knowledge of dementia, mild cognitive impairment and Brain Health and experience of working with or supporting people living with dementia and their families.

The successful candidate will have a recognised professional qualification in health, social work or related field, to SCQF Level 7 (SVQ 3)

This post requires a full driving licence and access to a car.

The successful candidate for this post will be required to provide proof of right to work in the UK and will also be subject to a PVG check through Disclosure Scotland.

We are recruiting a Community & Events Fundraiser to join Held In Our Hearts, where you will play a vital role in raising funds that directly support families impacted by baby loss.

This is a meaningful and varied role focused on building strong relationships with local communities, individuals, volunteers, and grassroots groups across the Highlands and Scotland. You will work to develop creative, accessible, and engaging fundraising activities that empower supporters and ensure sustainable income for our services.

We are seeking someone with warmth, empathy, initiative, and energy – someone who thrives on connecting with people, meeting targets, and inspiring communities to make a difference. This is a unique opportunity to be the local face of our work, fostering support and compassion in every interaction.

This role requires some weekend and evening work, for which time off in lieu will be given. This role is fixed term for 1 year – contract extensions will be considered subject to securing funding and income targets.

Job Summary

You will plan, coordinate, and deliver a wide range of community and challenge fundraising initiatives to engage and inspire people to support Held In Our Hearts. This includes (but is not limited to):

• Local events and campaigns
• Challenge events
• In-memory fundraising
• School, faith and group partnerships
• Individual giving and community-based appeals

Key responsibilities

• Develop and deliver a calendar of local and regional community fundraising events and activities
• Build relationships with community members, families, local groups, and volunteers to grow supporter engagement
• Provide guidance and encouragement to individuals and groups fundraising on our behalf
• Promote fundraising campaigns via social media, newsletters, talks, and local networking
• Create engaging and compassionate supporter journeys to thank, update, and retain supporters
• Recruit, train, and support volunteers involved in community fundraising activities
• Collaborate with the fundraising team on national campaigns and bespoke initiatives
• Maintain accurate records on our CRM system and ensure GDPR compliance
• Represent Held In Our Hearts at community events, talks, and presentations
• Help research and identify new opportunities for Held In Our Hearts’ fundraising to achieve agreed income targets and appeal to a wide range of audiences across the fundraising portfolio.

Professional Responsibilities

• Maintain high standards of supporter care and communication at all times
• Keep accurate records and report on fundraising income and activities
• Comply with all fundraising regulations and codes of practice
• Stay informed about bereavement support and baby loss awareness to ensure sensitive and informed communication
• Be an active team member and contribute to wider fundraising planning and team meetings
• Attend relevant training, workshops, and events as needed

General Responsibilities

• Undertake other duties as required by the Head of Fundraising from time to time.
• Take an active role in fundraising team meetings.
• Flexibility to work out of normal office hours as required by the events programme for which time off in lieu will be given.
• To represent Held In Our Hearts at both internal and external events, meetings and presentations.
• Work flexibly and proactively with other members of the team.
• Abide by all Held in Our Hearts Policies and Procedures.
• Undertake all mandatory training as required.
• Participate in annual appraisal and personal development review.
• Provide cover for other fundraising team members as required.
• The post-holder will have access to confidential data on staff, families, and services within Held In Our Hearts. Failure to maintain confidentiality will lead to disciplinary action, which could ultimately lead to dismissal.
• Held In Our Hearts is committed to Equal Opportunities for all present and potential members of staff. Therefore, we expect all employees and volunteers to understand, support, and apply this policy through their working practices which requires all individuals to be treated with respect, dignity, courtesy, fairness and consideration.
• The post holder must familiarise themselves with matters relating to health and safety management as they affect them personally and/or Held In Our Hearts, reporting any potential risks to life or property immediately in accordance with the charity’s Health and Safety policy and procedures. They must use all equipment provided to undertake their role safely.
• Where you are a member of a professional body you are required to conform to the professional standards set by that body. You are required to ensure your registration is current and practice continuous professional development.
• To undertake any other duties which reasonably fall within the scope of the role.

Key working Relationships: Individuals and families, local community groups, volunteers and supporters, schools, churches, and community clubs, staff and internal teams, third party event organisers, third sector partners and local agencies.

This is an outline Job Description and may be subject to change, according to the needs of the service, in consultation with the post holder.

Essential criteria

• Experience in community fundraising or a similar role in engagement, events, or volunteering
• Proven ability to build trusting relationships with individuals and community groups
• Strong organisational and time management skills
• Excellent verbal and written communication, including public speaking and writing for supporters
• Confidence using social media and digital tools to promote campaigns
• Experience using databases or CRM systems
• Understanding of and sensitivity to the experiences of bereaved families
• Ability to work independently, with initiative, and flexibly (some evening/weekend work)

Desirable criteria

• Knowledge of the Scottish charity or third sector landscape
• Fundraising qualifications or relevant training
• Experience supporting volunteers
• Understanding of bereavement services or trauma-informed work
• Driving licence and access to a vehicle

GDPR information

If you apply for this role, we would like to keep this data until our open role is filled. We cannot estimate the exact time period, but we will consider this period over when a candidate accepts our job offer for the position for which we are considering you. When that period is over, we will either delete your data or inform you that we will keep it in our database for future roles.

Here’s a link to our privacy policy - heldinourhearts.org.uk/privacy-policy In this policy, you will find information about our compliance with GDPR. You can find how to send us a request to let you access your data that we have collected, request us to delete your data, correct any inaccuracies or restrict our processing of your data.

You have the right to lodge a complaint about the way we handle your data, and you can contact us on info@heldinourhearts.org.uk or on 0131 622 6263 for more information or concerns. Alternatively, you can make contact with the Information Commissioner’s Office (ICO), which is the independent regulatory authority who exist to uphold information rights in the UK. For more information, visit their website or call their helpline on 0303 123 1113.

Staff Benefits

• Immediate entry to the company’s group life assurance benefit scheme of 4 x your basic annual salary.
• Employee Assistance Programme
• Following 3 months’ service you will (subject to eligibility) be entitled to opt into the company pension scheme. The company will pay a contribution of 3% of your salary. You may be required to make a personal contribution, as required under auto enrolment legislation, which will be deducted from salary.
• Flexible working available.
• Public holidays not given, but extended holidays gifted over Christmas and New Year
• 35 days of annual leave pro rata

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

About the Role

The Head of Fundraising role is a new role will lead our fundraising across multiple income streams including trusts and foundations, community fundraising, major donors and partnerships. They will lead a team of 3 fundraisers, develop and implement a fundraising strategy that meets the organisation’s goals and creates excellent Return on Investment. The fundraising team sits within the Development Division, where we are building an exciting enhanced fundraising and business development function within the charity and we want you to be an essential part of this exciting process.

We want you to have an entrepreneurial attitude, one where you are excited about the prospect of building and delivering new and exciting income streams for the charity that not only provide us with greater income but also enhance our mission to make sure that no one has to face mental ill health alone.

This role is both strategic and operational. We will need you to work closely with the Director of Development to help set the priorities and develop our fundraising strategy but you will also need to support the Trusts and Foundations Fundraising Manager and the Community Fundraising Manager. We believe in mucking in and that might mean that you take on a trust and foundation application or help organize and attend a community fundraising event. You yourself would help identify where you could add the most capacity and help the whole team achieve any fundraising targets.

Key Responsibilities:

• Creates and implements an innovative fundraising strategy that generates new income for the charity.
• Helps sets and achieves ambitious fundraising goals
• Ensures high quality stewardship of donors
• Lead a team of fundraisers to ensure that we are utilising the most productive income streams for the organisation and are getting excellent return on investment.
• Co-ordinate and manage fundraising comprising; community, trust, corporate, major donor and digital fundraising, across the organisation
• Build powerful and long-lasting relationships with funders, staff, people we support and members
• Develop and lead our traded income propositions including our training and consultancy business and potential future retail/hospitality opportunities
• Build and enhance our different fundraising functions, working closely with communications to develop and implement a marketing strategy.
• Is a senior leader across the charity, taking ownership of our development and ensuring that we have the plans and resources in place to match our ambitions.
• Solve problems as they arise and coach your team to do the same
• Analyse the fundraising systems, processes and ways of working and maximise their impact
• Build and develop new fundraising streams including mass events and legacy fundraising