Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.
About the Project / Service
Change Mental Health is determined to be the leading source of information, advice and guidance on Mental Health and Mental Illness in Scotland. We want to make sure that everyone has the information and advice they need to make the right decisions for themselves and their families.
This new and exciting role will assist our duty service within the team through providing information, emotional support as well as triaging. The role will work closely with a duty advisor on a day-to-day basis. They will adhere to rigorous guidelines and regulations ensuring that people receive the highest quality service possible.
This role will play a crucial part in representing Change Mental Health by being the first point of contact for those looking for support, whether that is over the telephone, email or virtually.
The Money Navigator will be the first point of entry for self-referrals to the mental health and money advice (MHMA) service via our helpline. They will triage self-referrals and provide unregulated advice to people (i.e. provide them with financial capability and simple benefits advice). They will be supported by a duty advisor to refer people to the specialist mental health and money advice service for more complex advice, including regulated debt advice and signpost/refer to other forms of mental health support when the person’s mental health warrants additional support. The role will look to work closely with the service to help co-facilitate delivery of financial resilience workshops within community spaces across Scotland.
The mental health and money navigator will work with a degree of autonomy and is a team player and play a role in developing and promoting the service. The role supports the team to meet national and fund criteria and assists with gathering evidence and highlights the issues that our client base face.
Benefits:
Successful applicants for this post will require a Basic Disclosure Scotland / a PVG Membership (this will be arranged by Change Mental Health during before you start your role). Please be aware that it is classed as an offence if you apply for this role and are barred from engaging in regulated activity relevant to children or vulnerable adults.
To apply please submit your CV and Cover Letter through the online BreatheHR portal.
Please note all applications must be received by midday on Friday 28th of February. Interviews are due to be held the following week.
We welcome and encourage job applications from people of all backgrounds.
If you consider yourself to have a disability, please inform us of any arrangements that we may make to the interview process.
We reserve the right to close this advert earlier or later than stated. Please don’t delay your application to avoid any disappointment.