- Advertised from 20th January 2025
- EVH Grade 4, PA9 – PA12 Permanent, Part-time Post Monday to Thursday 9-5pm (28 hours per week)
Role
Due to retirement, we have an exciting opportunity for an experienced Receptionist with great customer service and excellent telephone manner, to join our wonderful staff team.
It is a permanent, part-time, office-based post over four days: 28 hours per week, Monday to Thursday, 9.00 am to 5.00 pm.
With our other part-time Receptionist (who works Thursdays and Fridays), you will play a vital role in creating a positive first impression and ensuring the smooth day-to-day operations of the front office.
Receptionist Post Main Responsibilities
Below is a flavour of what’s involved. For more detail, please see the full Receptionist job description and person specification.
- Greeting visitors warmly and professionally, directing them to the appropriate person or department.
- Answering, screening, and transferring incoming phone calls efficiently and politely
- Taking and processing rent payments from tenants and owners.
- Managing the reception area and interview rooms, ensuring they are tidy, and organised, leaflets are stocked and identifying any repairs as required.
- Scheduling appointments, booking meeting rooms and maintaining staff calendars using designated software, as required.
- Receiving, sorting, and distributing mail, packages, and deliveries.
- Assisting with administrative tasks such as typing letters, reports, logging complaints and other data entry tasks, photocopying, scanning of housing applications for customers etc.
- Assisting with office management tasks such as ordering stationery and office supplies, booking office repairs as required.
- Managing visitor access by issuing badges and assisting with the management of office fire safety and security protocols.
- Organising and managing set up of catering for meetings, as required.
The ideal candidate will have the following skills and personal attributes:
- Significant Receptionist experience in a housing association or similar busy office or corporate environment dealing directly with customer queries.
- Possess excellent communication, interpersonal, and organisational skills.
- Excellent administrative skills
- Ability to prioritise tasks with ease, use initiative and work independently
- Be flexible and adaptable and excellent team player
- Be welcoming, confident, innovative and passionate about delivering outstanding customer service and creating rapport with customers, visitors and staff.
- Be willing to learn and attend training as required.
- Be willing to cover for the other Receptionist’s annual leave or training.
- Share Thenue values: Passion, Excellence, Respect, Connection
At Thenue, we aim to be the best we can be, and our people are central to this. With the same passion, respect and drive for excellence we give to our customer service, we aim to support our staff by offering opportunities for personal and professional development together with a great support package including family friendly policies, excellent terms and conditions, generous leave and great employee benefits.
If this sounds like the place for you and you have the skills needed for our part-time Receptionist post, we would like to hear from you.
Application notes
To apply, please download the information pack and application form on our Website and return completed applications to recruitment@thenuehousing.co.uk by the closing date below. Please include the job title to your subject line.
The closing date for applications is 12 noon on Monday, 3 February 2025.
Interviews will be held on Thursday, 20 February 2025, in Thenue’s office at 423 London Road.
Paisley Housing Association is launching an exciting pilot project within our Estates Team, and we’re looking for enthusiastic individuals to join us.
We have two unique opportunities to be part of a team that’s shaping the future of our organisation and helping us as part of our plans to grow our Estates Team.
As an Estates Team Operative, you’ll play a vital role in preparing our void properties for letting and keeping our estates safe, welcoming, and well maintained. You’ll be hands on, working alongside a supportive team, and your contribution will directly impact the success of this pilot and the future expansion of our Estates Service.
What you’ll bring:
- Energy, motivation, and a practical approach to problem solving
- A commitment to high standards and pride in your work
- Team spirit and flexibility to support a developing service
What we offer:
- The chance to be part of a new pilot project with real potential to grow into a permanent role
- A supportive environment where your work makes a visible difference
- Training
- Opportunities to develop your skills as our Estates Team expands
- A generous benefits package which includes 25 days annual leave & 15 public holidays
- A Pension Scheme
- Employers in Voluntary Housing (EVH) Conditions of Service apply to this post
Cloch’s vision is to deliver services which exceed expectations. The role of Director of Assets is integral to not only leading the property and assets services of the Association, but the overall strategic direction of Cloch. Your key responsibilities will include:
- Leadership and Strategic Direction: taking a lead role across all matters of asset management and working collaboratively with the Leadership Team.
- Asset Management: responsibility to manage, coordinate and deliver a customer focussed repairs and maintenance service to ensure that key targets are achieved, that the repair’s function operates within budget and that a quality service is delivered to customers.
- Performance: monitoring the performance outcomes of the team whilst producing reports for Board and contributing to overall performance.
- Continuous Improvement: ensuring the team are empowered and equipped to deliver and challenge the status quo to develop innovative solutions.
This is a permanent, full-time role (35 hours/week) with a competitive salary of £71,666 - £75,018 (SM12-SM14). Based at our Greenock office with hybrid flexibility, plus generous perks like 8 weeks' annual leave (29 days + 11 public holidays), health cash plan and more.
Working at Cloch
It is an exciting and pivotal time to be joining Cloch Housing Association as we step into a new era of growth and opportunity. With a refreshed business plan due to launch in 2026/27, we are shaping a bold future that will ensure we continue to deliver high-quality homes, strengthen communities, and respond to the evolving challenges of our sector. Innovation, collaboration and strong leadership will be central to our success as we build on our proud history while embracing fresh ways of thinking.
Guided by our values – Be Better, Be Kind, Be Responsible, Be Positive – we foster an environment where people thrive, ideas are welcomed, and decisions are made collectively. Our culture is one of openness and trust, where our people, tenants and partners have a voice and play a vital role in shaping what we do. We want our people not only to contribute but also to grow, develop and feel empowered to make a difference.
At Cloch, we are proud of the passion, inclusivity and transparency that define how we work. Together, we are committed to building stronger communities, tackling sector-wide challenges head-on, and ensuring that every decision reflects our mission to exceed customer expectations.
How to Fit at Cloch
We believe in a “can do” and reflective approach to life and learning. Change is welcomed here as we continually explore new ways of working and challenge existing processes to enhance how we do things.
Fit is important to us, and we know this will be important to you, so we would love to hear from you if you are someone who:
- Shares our values
- Likes to be hands-on in their approach
- Is open and honest in their communication style
- Encourages others in their development and decision-making
- Holds an overall positive outlook and inspires others through this
Administration Officer
- Part time
- £30,000 pro-rata
- On site: Glasgow (plus working in our satellite office in Kilmarnock considered after 6 months)
- Closing 7th January 2026
Family Mediation West provides support to families affected by separation, divorce, and conflict. We have premises in Glasgow and Kilmarnock allowing us to offer services across the West of Scotland. We are affiliated to Relationship Scotland, who support a national network of 21 local service providers for individuals, couples and families experiencing relationship breakdown. The values and the standards of the organisation help to ensure effective support can be provided to help families through difficult times.
We are seeking an administrator, with experience, to support a broad range of administration tasks within a family conciliation service. Full support and training will be given for this role within both the service provisions well as all our operational systems. FM West operations largely deal with service users, their family solicitors, and the Scottish Court system. The role may suit a candidate well that has experience of administration within a legal, charity, social work, or child services background. There is full training on operations available, and the opportunity to work alongside our current administrators who will provide personalised 1-2-1 on the job support to the successful candidate.
Community Worker - Digital Inclusion
- Part time
- £31,012 pro-rata
- On site: Gorbals
- Closing 19th January 2026
Are you passionate about bridging the digital divide in our communities?
If so, then please see details of the role below
At its heart, the main purpose of this role is to address both the cause and impact of digital inequality within the Gorbals by supporting individuals and communities to gain the skills, confidence and access required. This role will help bridge the digital divide by working collaboratively with third sector partners.
Crossroads Youth and Community Association’s work and values are built on the central belief that “everyone had the right to live gloriously: whatever in society prevents this, should be challenged and whatever in the individual helps should be nurtured”
This role will involve working across the community with young people, families and the wider community.
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