Head of Operations
- Full time
- £38,400
- Hybrid: Edinburgh
- Closing 1st December 2024
- Advertised from 14th November 2024
- 35 hours a week
Role
Join us as Head of Operations for Held in our Hearts – a charity with a big heart and big ambitions
The Head of Operations will work closely with the Chief Executive Officer as part of the senior leadership team to provide operational and financial management of Held In Our Hearts. The Head of Operations has overall responsibility for the smooth day to day operational running of the charity and champions the mission, aims and values of Held In Our Hearts in all their work. You will work to support the CEO and our Board at a strategic level, be a team player and be able to engage well with people. You will work closely and collaboratively with the team to deliver operational activities as well as have close relationships with our volunteers and families.
More information on the role, candidate essential and desirable criteria as well as the staff benefits offered can be found on the Job Description included below.
More about us:
Held in our Hearts is a small but mighty and growing Scottish charity providing baby loss counselling and peer support to families. We have over 40 years’ experience of offering compassionate bereavement care to individuals and families and working closely with a range of partners including the NHS, Scottish Government and the third sector.
Our values of empathy, connection and love underpin all that we do and guide us as we continue to grow and expand our services and reach. Our support services include counselling, one to one peer support, our innovative early intervention Hospital to Home service, group support and events.
In recent years, we have expanded our team and extended our geographical reach to bereaved families from Edinburgh and the Lothians to Fife, Forth Valley and the Highlands.
Application notes
If you are interested in joining us, please send your CV and a covering letter direct to Nicola Welsh, CEO Nicola@heldinourhearts.org.uk by the closing date of midnight on Sunday 1st December. Nicola also welcomes any informal queries you may have regarding this vacancy and these can be directed to her email also.
Interviews will be held in person at our offices in Edinburgh over Monday 9th and Tuesday 10th December.
If you think you may have relevant expertise, please do consider this opportunity, and get in touch, we’d love to hear from you.
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Senior National Family Support Practitioner (Job Share)
- Part time
- £37,296 pro-rata
- Hybrid: Glasgow
- Closing 3rd December 2024
We are recruiting – come and join Scottish Families!
We are seeking a Senior National Family Support Practitioner (Job Share, 0.5 FTE) to lead the development of our national family support services and provide day-to-day management of the Scottish Families national support team, providing appropriate support, personal development review and performance management to ensure the delivery of high-quality services, the safety and well-being of the staff and effective use of resources.
The Senior National Family Support Practitioner will work together with their job share partner to manage and participate in the day-to-day operational delivery of Scottish Families national support services. Scottish Families’ innovative national family support programme ensures a positive and empowering support approach that respects and recognises individuals’ needs, and balances these with the ethos and capacity of the service. Scottish Families national support services are branded and promoted as Helpline; ‘Click & Deliver’ take-home Naloxone; one-to-one Ripple Family Support; My Family, My Rights; and Bereavement Support.
The post is based at Edward House, Glasgow – Scottish Families’ national office. (Note that staff are currently working between home and office). This is a national post which includes some travel across Scotland. Hours worked will be in line with service delivery requirements, including occasional evenings and weekends when required. The post will be part of the Scottish Families’ staff team and be supervised by the Head of Programmes.
Together with their job share partner, the post-holder will line manage the national family support team; effectively manage the workflow within the national family support team, including caseloads, to ensure that family members’ support needs are met appropriately within a timely manner; directly participate in delivering national support, including scheduling and delivering virtual one-to-one structured evidence-based intervention sessions (includes delivering CRAFT; Community Reinforcement & Family Training); Helpline contact handling; and providing initial bereavement assessment and support, facilitating referrals to bereavement counselling where appropriate. The role includes overseeing the ongoing development of these services, as required, and quality assuring the work of the team by a range of means. The role also focuses on strengthening family support practice and resource development, advancing specialist skills and expertise, developing consistency of approach, and promoting information-sharing and peer support between team members.
We are seeking applicants who are educated to degree level or equivalent, with experience of direct client work, direct work with families, relationship-based practice, and group work. Applicants should have experience in identifying and managing risk; working in partnership; and the development of services; as well as knowledge of issues affecting families affected by substance use and bereavement. We are seeking an excellent listener, with the ability to support individuals from diverse demographics, and to identify and evaluate risk. Applicants must be organised and efficient with excellent written and verbal communication skills and a high degree of competence in MS Office programmes, including MS Excel. You should be available to work flexible hours, including occasional evenings and weekends
Thrive Service Manager
- Part time
- £36,218 – £40,110 pro-rata
- On site: Edinburgh
- Closing 2nd December 2024
Around since 1923, SAMH is Scotland’s national mental health charity. We have represented the voice of people most affected by mental health problems in Scotland for almost 100 years. Today, in over 60 communities we work with adults and young people providing mental health social care support, services in primary care, schools and further education, among others.
These services together with our national programme work in See Me, respectme, suicide prevention and active living; inform our policy and campaign work to influence positive social change. SAMH is dedicated to mental health and wellbeing for all: with a vision of a society where people are able to live their lives fully, regardless of present or past circumstances.
About the Role
Thrive Edinburgh is about thinking big and thinking differently. We should have big ambitions and long-term strategic aims when it comes to mental health. We have made it our goal to promote mental health and protect our citizens’ resiliency, self-esteem, family strength and joy and reduce the toll of mental illness on individuals, our communities and our city.
The Thrive Service Manager is responsible and accountable for maintain high quality standards across Redhall Walled Gardens and SAMH staff within the South West Welcome Team.
SAMH Redhall is a mental health recovery project based in a beautiful walled garden in South-West Edinburgh. We have a wonderful location in a wooded dell by the Water of Leith and indoor and outdoor facilities including polytunnels, vegetable beds, ornamental gardens, orchard, kitchen, library and training room.
The Instructor Team at Redhall provide a supportive environment to learn and practice skills in horticulture. The service has structured days and encourages people to build routine, be more active, spend time outdoors and work alongside others. Our Employability Practitioner offers additional support for people to better manage their mental health, develop confidence and progress their goals.
The garden is open to the public during the week and also plays host to local partner projects who might arrange their own activities in the grounds. We also organise open days to sell plants, promote the service and raise awareness.
The Thrive Service Manager will also line manage our SAMH Welcome Team Practitioners who work as part of a multidisciplinary team in the South West of Edinburgh, delivering short-term focused support for mental health challenges and support citizens to access the support they are looking for.
The role will be responsible for:
- Leading and managing teams to ensure safe and effective provision of support to those people who use the service through the promotion of outcomes focused person centred approaches.
- Compliance with relevant, legislation, contracts and service specifications, SAMH policies and ensuring practice reflects current research findings.
- Effective management of key stakeholder and external partnerships
- Effective and efficient management of all resources.
- Contributing to the wider work of SAMH to support the achievement of SAMH strategic objectives
What we are looking for
We are looking for an experienced Service Manager who is able to lead teams and relationships within networks to explore opportunities for developing our Thrive Services. You don’t need to have horticultural experience or knowledge to manage our Redhall service, although this would be desirable.
What we will provide for you
You will work in a supportive environment and will be provided with a full induction and training opportunities. You will be given the chance to develop your knowledge and skills, as well as develop professionally. Some of our benefits include;
- Reimbursement of PVG, Disclosure & SSSC annual fees and registration costs.
- Funded continuous learning and development opportunities, access to over 100 courses online in addition to classroom and virtual training sessions
- 30 days annual leave rising to 33 after 5 years’ service
- 4 public holidays
- 2 paid wellbeing days off per year to use on what matters to you.
- Team wellbeing budgets
- Workplace pension scheme
- Life Assurance policy
- Employee Assistance Programme
Top job! Head of Partnerships and Philanthropy
- Full time
- £59,000 – £65,000
- Hybrid: Any CHAS site, including Edinburgh, Glasgow, Robin House in Balloch or Rachel House in Kinross
- Closing 27th November 2024
Head of Partnerships and Philanthropy – Children’s Hospices Across Scotland (CHAS)
Help shape the future of children’s palliative care in Scotland
Are you ready to lead transformative growth at Scotland’s only provider of children’s palliative care? As Head of Partnership and Philanthropy at CHAS, you will be at the heart of our ambition to make sure that no family in Scotland has to face the death of their child alone. Joining at a pivotal time in our organisation’s history, you’ll guide talented teams to secure the vital resources that will help us be there for more children who need our help, and their families. This role offers a rare opportunity to champion creative, high-impact partnerships and inspire a dedicated team working to bring comfort and hope to children and families when they need it most.
In this senior role, you’ll oversee our Partnerships and Philanthropy team during this period of transformational growth, leading efforts to secure major donations, develop corporate relationships, and design unforgettable, high-profile events. Working closely with our Appeal Director, you’ll help drive the “It’s Not Just a Hospice” appeal and lead efforts to secure £16.3 million to transform one of our two children’s hospices, Rachel House. With creativity, determination, and compassion, you’ll play a critical role in CHAS’s mission to provide unwavering care to children who may die young and their families.
Your Role at CHAS
As part of our award-winning Income Generation and Engagement Directorate, you’ll report to the Director of Income Generation and Engagement and lead a department of 13 talented professionals, including two senior managers. This role is central to CHAS’s strategic vision, which includes a fundraising goal of £75 million (including £16.3 million from the major appeal) over the next five years to sustain CHAS’s life-changing work and fund key projects like the Rachel House redevelopment.
About You
To excel in this role, you’ll bring:
• Proven strategic leadership: Success in developing and executing high-value strategies that inspire teams and maximise revenue.
• Fundraising expertise: Significant experience in major donor or partnership fundraising, with a strong track record of meeting ambitious goals.
• High-impact relationship-building skills: Ability to cultivate meaningful partnerships with corporate sponsors, major donors, and stakeholders.
• Team development skills: Demonstrated success in building and leading high-performing teams, nurturing talent, and driving efficiency.
• Innovative, commercially minded approach: Talent for identifying new opportunities and refining operations to support growth.
• Passion for CHAS’ mission: A commitment to making a tangible difference for families facing a child’s life-limiting condition.
Why Join CHAS?
At CHAS, we’re committed to making sure that no one has to face the death of their child alone. We provide unwavering care through a unique model that spans hospices, hospitals, and homes, providing comfort, choice, and dignity to children who may die young and their families.
Working with CHAS means making an extraordinary impact every day in a supportive, collaborative environment. Here’s what we offer:
• Flexible Working: Embrace hybrid options with time split between home and onsite in any of our sites in Edinburgh, Glasgow, Kinross or Balloch, with family-friendly working arrangements.
• Professional Development: Exposure to a range of fundraising activities and continuous learning opportunities.
• Supportive Culture: Work alongside a high-performing, award-winning team dedicated to achieving ambitious goals through innovation and partnership.
• Comprehensive Benefits: Enjoy generous annual leave, a competitive pension, incremental salary progression, Blue Light discounts, and extensive health and wellbeing support.
What if you don’t meet all the job requirements?
At CHAS we’re committed to creating a workplace where everyone feels welcome, supported, and valued. We celebrate diversity and inclusivity, recognising that everyone’s journey is unique. We believe in the power of transferable skills, so if you don’t have the exact qualifications or background listed but believe your experience and skills are a great fit, we encourage you to apply. Feel free to reach out to Iain or our team for a chat to explore how you could be a great addition to our team.
Top job! Appeal Director
- Full time
- Circa £65,000
- Hybrid: Any CHAS site, including Edinburgh, Glasgow, Robin House in Balloch or Rachel House in Kinross
- Closing 26th November 2024
Appeal Director – Children’s Hospices Across Scotland (CHAS)
Are you ready to make a profound impact on the future of children’s palliative care in Scotland? As Appeal Director, you will play a vital role in our most ambitious appeal yet—driving the six- and seven- figure gifts needed for us to achieve our ambitions in the “It’s Not Just a Hospice Appeal”, to secure critical funding to transform Rachel House children’s hospice, and critically, transform the experience of children’s palliative care in Scotland.
In this high-impact role, you will work with an exceptional team to engage philanthropic partners, cultivate major gifts, and deliver on our ambitious vision. From shaping donor strategies to creating lasting, meaningful partnerships, you’ll play a central part in CHAS’s goal of raising £16.3 million to reimagine Rachel House and grow CHAS’s long-term impact.
“At CHAS, every day brings an opportunity to make a difference, transforming lives through generosity and compassion,” says Iain McAndrew, Director of Income Generation and Engagement.
Where You’ll Fit In
As part of our award-winning Income Generation and Engagement team, you’ll work closely with our Head of Partnerships and Philanthropy and report directly to the Director of Income Generation. The Appeal Director role is integral to our 2024-2028 Strategic Plan, connecting our vision to every generous partner supporting our mission to ensure no family faces their child’s death alone.
About You
To excel as Appeal Director, you will bring:
• Demonstrated success in securing six- and seven-figure gifts.
• Expertise in building lasting, meaningful relationships with high-level donors and partners.
• Proven ability to meet ambitious goals through strategic planning and effective
• The ability to engage, inspire, and articulate compelling cases for support.
• An alignment with CHAS’ vision and values, and a deep commitment to making a difference for children and families.
• Experience in either the nonprofit or commercial sector, with a willingness to navigate complex projects and stakeholders.
Why Join CHAS?
At CHAS, we’re committed to making sure that no one has to face the death of their child alone. We provide unwavering care through a unique model that spans hospices, hospitals, and homes, providing comfort, choice, and dignity to children who may die young and their families.
Working with CHAS means making an extraordinary impact every day in a supportive, collaborative environment. Here’s what we offer:
• Flexible Working: Embrace hybrid options with time split between home and onsite in any of our sites in Edinburgh, Glasgow, Kinross or Balloch, with family-friendly working arrangements.
• Professional Development: Exposure to a range of fundraising activities and continuous learning opportunities.
• Supportive Culture: Work alongside a high-performing, award-winning team dedicated to achieving ambitious goals through innovation and partnership.
• Comprehensive Benefits: Enjoy generous annual leave, a competitive pension, incremental salary progression, Blue Light discounts, and extensive health and wellbeing support.
What if you don’t meet all the job requirements?
At CHAS we’re committed to creating a workplace where everyone feels welcome, supported, and valued. We celebrate diversity and inclusivity, recognising that everyone’s journey is unique. We believe in the power of transferable skills, so if you don’t have the exact qualifications or background listed but believe your experience and skills are a great fit, we encourage you to apply. Feel free to reach out to Iain or our team for a chat to explore how you could be a great addition to our team.
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