We have a vacancy for a Hub and System Support Manager.

About Thistle

At Thistle we believe in a world of inclusion, free of isolation and loneliness, where a health crisis doesn’t mean a life crisis.

Our charity supports people with disabilities and long-term health conditions; to lead good lives and achieve what matters most to them. We believe that everyone in Scotland should have access to our person-centred approach to health and wellbeing.

About The Role

Do you have background in an administrative or leadership role? Do you have a track record of improving processes and providing a great service? Do you enjoy a fast-paced, varied role where you can make a real difference? If so, we would love to hear from you.

You will work alongside, manage and support our small, friendly Hub Support Team. You will oversee our mailbox, admin processes, administrative tasks, the development of the IT systems and provide support and supervision to the team. Responding to a range of enquiries, you will enjoy dealing people both in person and online. You will be a genuine team player and able to juggle the competing demands of day-to-day reactive work alongside more proactive work.

This role is an excellent opportunity for a motivated and enthusiastic person, who can manage competing priorities, support a team and work to deadlines. The post will involve a requirement to work with sensitive information, with a high degree of discretion.

Interviews will be held on Monday 21st July.

Please see the detailed job description here for more information

What we offer

• The opportunity to work with a fun and friendly team focused on making a difference in the lives of people living in communities across Scotland
• Hybrid working between home, and our award winning offices in Craigmillar, Edinburgh
• Learning and development opportunities including our internal development programme
• Contributory pension scheme
• Non-contributory death in service benefit scheme
• 35 days of annual leave
• Free Thistle Gym membership
• Membership of the HSF Health & Benefits Plan

Thistle Foundation is an Equal Opportunities Employer.

Successful applicants will be subject to a Disclosure check, which will be paid for by Thistle.

Lead our work in Scotland to end poverty

Here at the Big Issue Group we have a rare and exciting opportunity for someone who is passionate about fighting poverty in Scotland.

The Regional Manager role will oversee the Scotland Frontline team in engaging with more people in poverty, developing local partnerships and providing support to our vendors.

Our Frontline Team are part of The Big Issue Community Interest Company (CIC) and was set up to widen the support package we offer to our vendors and people in poverty. This is enabling us to provide not just sales support for our vendors selling the magazine but also outreach services such as wellbeing, financial, mental health and employment support.

You will be the strategic lead for the region, taking responsibility for performance against organisational KPI’s, service development, team leadership, development and motivation, vendor engagement and working with the Managing Director to ensure financial performance and that vendors, and others working with the CIC have access to the right support, opportunities and community services to move out of poverty.

You will have proven ability to think strategically both in the short and long term, leadership abilities, the ability to build and motivate high performing teams.

The role can be based in either our Glasgow or Edinburgh Office and will involve travel across the whole Scotland region.

For full details and further information about required skills and experience required please download the Job Pack via the link below.

Salary and Benefits offered:

• Salary of £39,396.11 per annum.
• Incremental holiday entitlement starting at 25 days per year plus bank holidays (pro-rata for part time staff) plus paid leave to care for a sick child or grandchild and a sick or elderly relation
• Company Sick Pay
• Enhanced contribution to our workplace pension
• Enhanced maternity pay
• Training and development opportunities including an open learning library and management training schemes
• Health benefits include life cover, a health cash plan scheme which provides access to counselling and a range of therapies
• Please note that we reserve the right to review and amend our staff benefits and they do not form part of any contract of employment

Workplace details

The role can be based in either our Glasgow or Edinburgh Office and the will involve travel across the whole Scotland region.

Change Mental Health is a leading national mental health charity providing unique support to people with severe and enduring mental ill health. With over 50 years’ experience across Scotland, we believe people affected by poor mental health and illness deserve the highest quality of support in the community and that every person has the right to be valued and to share in the opportunities, challenges, and joys of everyday life.

We are looking for an enthusiastic, self-motivated, and dynamic Café Manager to lead Edinburgh’s first coffee shop where 100% of profits provide mental health support across Scotland, Hopetown Coffee.

This is an exciting role that will play a key role in establishing Hopetown Coffee as one of the go-to establishments within Edinburgh’s coffee scene along with bringing business acumen to inspire projects and initiatives that help boost income. This is a hands-on job, we are looking for someone who can operate a café machine like it is second nature as well as being a good team leader. The postholder will be tech-savvy, able to multi-task, has great management skills, and is able to inspire and motivate a small team of exceptional staff.

The Café Manager is a pivotal role within our Development Team and is a unique opportunity to work within the Charity sector where you will create an uplifting, non-stigmatising café that will be known for great coffee, and awareness raising of mental health and mental illness, and is a dynamic space where everyone is welcome.

Key Responsibilities:

• Lead and manage the day-to-day operations of the café
• Enhance and achieve sales and guest review targets
• Quality control of food and drinks, ensuring that each item served to a customer is of the highest quality
• Ensure the business runs at net zero and where appropriate work with other social enterprise businesses within the community
• Bring fresh ideas to the business through revolving menus, deals, events
• Ensure the highest standards of Health & Safety are always maintained
• Ensure all aspects of Health and Security, fire, and emergency procedures are established and maintained
• Ordering and stock management and rotation
• Line manage and develop your team to their full potential, manage rotas, and lead on staff recruitment
• Contribute to the sales and marketing strategy for the business including the day-today management of social media platforms

Essential Criteria:

• Barista Experience (1 year)
• Hospitality Management Experience (1 year)
• Align with the values of Change Mental Health

Benefits

• 24/7 access to an award-winning Employee Assistance Programme providing free legal, financial, and medical advice as well as support with life’s challenges.
• A 35-hour working week, enhanced sick pay & season ticket loan.
• A great work life balance with flexible and blended working environment.
• Access to purchase a Blue Light Discount Card
• Cycle to Work Scheme
• Enhanced sick pay and leave entitlements.
• Generous 37 days’ holiday.
• Paid Mental Wellbeing days.
• Professional development including funded opportunities.

All Aboard is a canal boat and project run by Polwarth Parish Church. The boat hosts unique trips on Edinburgh's Union Canal for community groups and organisations to improve wellbeing, socialise and discover new experiences while surrounded by nature in the heart of the city. Through All Aboard we also offer unique volunteering opportunities to join our crew or become a helmsperson on the boat.

The All Aboard Coordinator will be responsible for the day-to-day management of the All Aboard canal boat, including coordinating activities and volunteering that take place on board. They will also oversee the maintenance and upkeep of the boat and organise and host events and activities in relation to All Aboard. In doing so, they will encourage positive engagement with the Union Canal across all ages to improve wellbeing and community cohesion.

Key responsibilities

• Management of the day-to-day running of the boat and carrying out other day-to-day activities, as are required for the effective operation of the project, including managing bookings and the All Aboard inbox.

• Maintenance and upkeep of the canal boat, which includes scheduling specialist works, inspections, pump outs and other routine maintenance activities as are reasonably necessary to keep the canal boat in good, working, and safe condition.

• Managing, supporting and training volunteers.

• Helming and/or crewing the canal boat as required.

• Liaising with external organisations and community groups to coordinate their use of the boat in keeping with All Aboard’s key aims: promoting the use of the boat and volunteering opportunities to others, in line with the vision and mission of Polwarth Parish Church.

• Organising and hosting events and activities on behalf of Polwarth Parish Church, service users, including scheduled excursions on the Union Canal.

• Organising the certification of the canal boat, ensuring compliance with all laws and regulations.

• Supporting with health and safety measures.