Join our mission to end youth homelessness in Scotland!

For over 30 years, we have been dedicated to preventing youth homelessness and supporting young people in building better futures.

The primary function of this role is the effective management and delivery of the organisation’s Edinburgh, East & South service delivery and development activities. Leading our service teams to ensure that we provide quality services and are reaching our funder and organisational targets. This key management role will support the Head of Services to implement strategy, ensuring that regulatory standards are met, and policies and procedures are implemented. Part of a highly collaborative team, the Service Manager reports directly to the Head of Services and works alongside the rest of the management team.

Join our mission to end youth homelessness in Scotland!

For over 30 years, we have been dedicated to preventing youth homelessness and supporting young people in building better futures.

This exciting and new role within the Rock Trust involves contributing to the new National Upstream project (homelessness prevention model).

Upstream is an innovative schools-based preventive model that utilises a universal screening tool to identify and support students at risk of homelessness.

The role requires skills inclusive of excellent communication skills, the ability to establish and nurture key partnerships and relationships with stakeholders, work directly with young people to provide emotional and practical support on a 1:1 basis in schools, at home and/or within the community.

Additionally, you will be digitally proficient in the use of Apps and IT with the ability to analyse and interpret data to identify young people who may require support, in collaboration with stakeholders.

Four Square Homelessness Charity is seeking a dedicated Waking Night Practitioner to join our Domestic Abuse and Gender based violence service, this position plays a crucial role in providing overnight support to individuals experiencing homelessness. The ideal candidate will be vigilant, empathetic, and committed to creating a safe and secure environment for vulnerable women during the night.

The service addresses the unique and complex needs of individuals who are experiencing both homelessness and abuse. This service aims to provide support, protection, and resources to survivors of domestic abuse and gender-based violence who are also facing the challenges of homelessness.

This is a waking nights post, with shift pattern 9.45pm - 7.45am, working 3 shifts/4 shifts per week on a rotational basis.

About us

Crisis is the national charity for people experiencing homelessness. In 2024 we embarked on our new 10-year strategyfor ending homelessness. We know it is not inevitable. We know together we can end it.

About the role

As Strengths and Assets Coach, you will work alongside people who have experienced homelessness to develop their personal Strengths and Assets. The goal of the work is to create a sustainable housing situation by promoting strong community links, access to training and development, employment, leisure, and volunteering opportunities.

You will use and develop a range of coaching and learning skills and techniques to facilitate person centred progression plans, using a psychologically informed approach that leads to positive change. You will work with members to build their confidence and capacity to access wider community resources and become active citizens. You will also develop and deliver a range of engaging formal and informal learning, that is person centred in employability, volunteering, tenancy skills and personal development.

The role is an exciting opportunity to collaborate with colleagues in the development of Strengths and Assets Services at Crisis Edinburgh Skylight. This will involve working with partners across a range of sectors to develop learning and participation activities.

Skills, knowledge and experience vital to succeeding in this role:

• Experience in community education, tenancy skills development, volunteering, training, tenancy sustainment, or group work.
• Experience of working alongside marginalised groups and individuals using a coaching approach to develop strengths and assets.
• Understands the needs, issues and sensitivities of supporting people facing homelessness and other forms of social exclusion and develop practical solutions to address them.
• Awareness of the barriers to engagement and participation experienced by people facing homelessness and other forms of social exclusion and an understanding of how these might be overcome.
• An understanding of psychologically informed approaches when working with people who have experienced complex trauma and marginalised individuals

We believe diversity is a strength, and our aim is to make sure that Crisis truly reflects the communities we serve. We are actively working towards our organisation being a place where everyone can thrive and make their best contribution to our mission of ending homelessness for good. We know that the more perspectives, voices, and experiences we can bring to this work, the better. We particularly welcome applications from people who have lived experience of homelessness, and people from all marginalised groups, communities, and backgrounds.

Working at Crisis

Our values, Bold, Impactful, Collaborative and Equitable, are at the heart of everything we do as we continue in our mission to end homelessness.

Our staff, members and volunteers are vital to getting the right government policies in place, providing breakthrough services, and building a supportive community. We’ll lead by example to nurture a positive and ambitious workplace guided by ending homelessness.

As a member of the team, you will have access to a wide range of employee benefits including:

• A competitive salary. Please note, our salaries are fixed to counter inequity and we do not negotiate at offer stage.
• Interest free loans for travel season ticket, cycle to work, and deposit to secure a tenancy.
• Pension scheme with an employer contribution of 8.5%
• 28 days’ annual leave (pro rata) which increases with service to 31 days and the option to purchase up to 10 additional days leave.
• Enhanced maternity, paternity, shared parental, and adoption pay.
• Flexible working around the core hours 10am-4pm
• Two-days (pro rata) wellbeing days
• And more! (Full list of benefits available on website)

Alongside our excellent staff benefits, we will support your ongoing development to build your skills, experience, and career.

When you join us, you will have the opportunity to join our staff diversity networks, which aim to champion issues across the organisation, enable staff to be their authentic and best selves and contribute to making Crisis a truly diverse organisation.