Bellshill & District Citizens Advice Bureau is a trusted and well-respected organisation providing a free, confidential, independent and impartial service for community residents on a wide range of issues . It enjoys high levels of client satisfaction, and the excellence of its training programme is widely recognised. Its volunteer workforce and paid staff are fully committed and strive, with limited resources, to provide the advice sought by thousands of clients each year.

This new role will provide vital support to Bellshill & District CAB by delivering business development activities to ensure a sustainable future for the CAB as the preferred advice provider in Bellshill and District. This includes, but is not limited to, being the driving force behind generating new funding agreements, while maintaining the investment loyalty of present funders.

For further information about the role, please see the job description.

Citizens Advice Scotland runs a series of national specialist services as projects which require centralised project support. You will work as an integral part of the national projects team, with your primary role being the management of relationships between our project teams and the senior management of advice bureaux across the country through proactive engagement, communication, planning and reporting with participating member organisations of Citizens Advice Scotland.

As the Project Engagement Officer, you will ensure regular collaborative communication with both external and internal stakeholders on matters relating to service delivery and reporting, service development and changes, new projects and related implementation. You will foster a member-focused culture, and support colleagues to communicate and engage members effectively on related matters.

This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.

This role offers you the opportunity to work at the heart of supporting Scotland's largest independent advice network and to make an invaluable contribution to citizen’s lives.

Employee benefits

Citizens Advice Scotland offers excellent terms and conditions. We want our people to have a great work life balance and we have designed our working practices and benefits to support this. Here are some of things our employees benefit from: a 35-hour full time working week, 40 days annual leave, genuine flexibility in working hours with a flexi-time system, and hybrid working opportunities for every role.

Citizens Advice Scotland is committed to promoting diversity and inclusion. We offer a range of family friendly, inclusive employment policies and flexible working arrangements to support all our staff. We are also committed to equality of opportunity for all and applications from individuals are encouraged regardless of age, disability, sex, gender reassignment, sexual orientation, pregnancy and maternity, race, religion or belief and marriage and civil partnerships.

CAS provides options for hybrid working to allow employees to balance their time attending the office with time working from home. The number of days you will be able to work from home each week will be dependent on your job role and can be discussed as part of the recruitment process.

We are currently seeking a new Treasurer to join our board of trustees and we hope to find someone who has experience of financial management and accountancy. Our current Treasurer will remain on the board until the 31st March 2025. We would like our Board to be representative of our local community. We encourage applications from all sectors of the community.

Role and responsibilities

As well as bearing all the fiduciary duty of a board officer, the Treasurer is the person specifically entrusted with management of the bureau funds. The finance director is also responsible for ensuring that accurate records are maintained and the board is informed of all relevant financial matters.

The tasks associated with this post are:

• liaising with and advising the Chief Executive and Board of trustees on financial matters
• ensuring that proper financial procedures and accounting practice are in place to safeguard the bureau’s resources
• preparing financial statements for board meetings and for the annual general meeting
• liaise with the appointed Independent examiner for the annual review of accounts
• preparing an annual budget and advising the board of its financial requirements for the year ahead

Please note this role is a voluntary position with no renumeration. Please see role description.

Blue Triangle is a social care organisation that empowers people to thrive, by delivering solutions in connected communities which focus on the needs of each individual. We are looking for enthusiastic people who share our values (Kind, Passionate and Creative) to join our services accommodating and supporting people experiencing homelessness and empowering them to thrive.

You will already be registered with the Scottish Social Services Council and hold an HNC or SCQF Level 7 in Social Care and have experience of supervising and motivating others.

Blue Triangle recognises and actively promotes the benefits of a diverse workforce and is committed to treating all employees with dignity and respect regardless of race, gender, disability, age, sexual orientation, marriage or civil partnership, pregnancy or maternity, religion or belief.

We welcome applications from all sections of the community.

What we offer:

Aside from offering a supportive and friendly environment where our people are valued and appreciated, we’ll see that your hard work and drive to succeed is rewarded.

• Competitive Salary and Pension Options
• Full time & Part time hours available
• Double pay for festive bank holidays
• Long service awards
• Fully funded SVQ4
• Access to our benefits platform with high street voucher and tech discounts and cycle to work scheme to name a few!
• Inhouse training programmes
• Significant Gym discounts
• Continuing Professional Development (CPD)
• 24/7 access to employee assistance programme, including counselling
• A wide range of family friendly policies
• Life Assurance cover of 3 times your salary
• Credit Union
• £200 refer a friend scheme

And many more!

About the Role:

As Assistant Service Manager, you will support the Service Manager in the management of a team delivering quality housing support and management service and to support people with multi-complex needs/homeless in crisis and/or previously looked after or accommodated people, to build their skills and confidence to sustain their own tenancy.

Main Responsibilities:

This Assistant Service Manager role working at Viewpark involves working on a rota covering various shifts. This role involves working 35 hours per week. The Assistant Service Manager will:

• work as part of a team providing safe, secure, supported accommodation for homeless people.
• assist the Service Manager to oversee and assess the support, review, monitoring and evaluation through the case management system to achieve a positive person-centred outcome for each supported person in line with Blue Triangle, statutory and legislative requirements.
• manage staff and others where appropriate (e.g. students, trainees etc.) to meet the objectives of the service, including participation in the recruitment and selection process.
• manage the service in the absence of the Service Manager.
• assist in managing all aspects of the service in line with Blue Triangle, statutory and legislative requirements.
• manage and deliver staff related systems and procedures such as annual leave, absence management, staff meetings, staffing cover and rotas.
• assist the Service Manager in all aspects of quality assurance monitoring both internal and external, and implementing appropriate action plans
• assist the Service Manager in maximising the service income, monitoring spend and completing all financial procedures accurately and timeously, liaising with senior management and finance team and relevant external agencies.

About You:

• To join us, you need to have a genuine passion for helping people.
• You’ll have experience of working with vulnerable people and challenging behaviour which can be from personal, voluntary and/or professional experience.
• Experience of supervising and motivating a team either in a work setting or informal setting.
• Demonstrated commitment and ability to undertake care practice in accordance with Scottish Social Services Council (SSSC) code of practice, National Care Standards, Scottish Commission for the Regulation of Care and the Associations policies and procedures.
• Ability to relate empathetically to people and recognise their right to choice and independence.Ability to work flexible hours as required.
• Able to use Microsoft or equivalent applications competently.
• Hold an SVQ level 3 or above and be willing to work towards an SVQ 4.
• We care about one another whilst taking pride in the service we offer. You will be working in a company with a strong identity and with the guidance and support of experienced Managers you will be able to develop in your career.