Fair Deal is a social care organisation based in Glasgow who is recruiting a Team Leader to work in the Glasgow area. We are passionate about providing the people we support with the opportunity to live as independently as possible with greater choice and control.

The Team Leader role will manage and develop highly individualised support services, providing positive leadership and line management to ensure the delivery of high quality support by staff in line with individual needs, agreed outcomes, aspirations and individual budgets. The role will maintain direct contact and involvement with the people we support and will involve the management of staff resources and budgets.

You will require the following Essential Qualifications and Experience:

• Minimum SVQ 3 in Social Services and Healthcare
• Minimum 2 years’ experience in a Social Care environment
• SSSC Registration
• Experience in supporting and developing relationships with clients and families
• Experience in liaising with social work departments and community organisations
• Line Management Experience in a Social Care Environment (desirable)
• A recognised management qualification (desirable)
• Excellent leadership and organisational skills with an ability to delegate effectively
• Excellent Microsoft knowledge
• Excellent communication and interpersonal skills
• Ability to motivate both individuals and a team
• Commitment to the ethos and values of Fair Deal
• Knowledge of regulatory requirements affecting care organisations
• Willingness to occasionally work out with office hours to meet organisational needs
• Full Driving licence and access to own car for business purposes (desirable)

Duties:

• To oversee the day to day running of the designated services
• To manage, supervise and support onsite staff
• To lead on service provision and service development
• To manage learning and development of staff
• To maintain effective communication within the team and with all relevant stakeholders

You will be required to provide on call cover at evenings and weekends.

Ability to commute/relocate:

• Glasgow: reliably commute or plan to relocate before starting work (required)

Experience:

• supervisory: 1 year (required)

Licence/Certification:

• SVQ Level 3 Health & Social Care (required)

In addition to a rewarding career, with competitive rates of pay and ongoing training, Fair Deal can offer a wide range of staff benefits including, competitive holiday entitlement, company sick pay scheme, workplace pension scheme, enhanced maternity/paternity benefits and flexible working.

Benefits:

• Casual dress
• Company pension
• Free parking
• Sick pay

Fair Deal is an award-winning Social Enterprise providing assistance and support for people with learning disabilities, older people and young people. Established over 30 years ago we have been recognised for our groundbreaking work in valuing the people we support and supporting their needs. Based in Glasgow, we work alongside the people who use our support, to help them have the kind of life they want. At Fair Deal we are committed to personalised individual support arrangements enabling people to build and maintain the life they choose.

As a Support Worker, you will work within one of our highly motivated service teams to ensure delivery of a personalised individual support plan for people we support. The role is designed to enable people who use Fair Deal services to lead full and inclusive lives by meeting their support needs and working with them to achieve their wishes and aspirations.

Main Responsibilities

• To support individuals with all identified areas in their support plan
• To support individuals in areas of their lives including relationships, employment, appointments, education and social activities
• To support individuals to understand and fulfil their rights and responsibilities in all aspects of their lives
• To support individuals when engaging with external agencies and third parties as an advocate
• To support and promote healthy eating
• To encourage and support individuals to maintain or develop a full, inclusive social life
• To provide emotional support to individuals in challenging times
• To support people with intimate self-care tasks and encourage individuals towards greater self-sufficiency in these areas
• To support individuals to effectively manage any behavioural challenges they may present
• To promote independence
• To provide support allowing individuals to manage their own finances and medication

The main responsibilities are listed above, however, this list is not exhaustive, and the employee would be expected to perform any other duties that may reasonably be required in line with your main duties. Employees will be expected to apply for and maintain their Registration with the SSSC at the appropriate time, as specified by the SSSC, and to ensure they comply with the SSSC Code of Conduct

Qualifications/Skills key to the role

• Commitment to the ethos and values of Fair Deal
• Experience in a Social Care environment (desirable)
• A commitment to the rights and dignity of the people we support
• To have a flexible, positive and creative approach to working with people
• Having a holistic and respectful view of support
• Being reliable, dependable and approachable
• The ability to approach difficult situations calmly and efficiently
• Excellent communication and interpersonal skills
• Ability to work both individually and as part of a team
• Full Driving licence and access to own car for business purposes (desirable)
• Good IT Skills
• A willingness to undertake any training or learning required to carry out the duties of the post

Ability to commute/relocate:

• Glasgow: reliably commute or plan to relocate before starting work (required)

Experience:

• support worker: 1 year (preferred)

Licence/Certification:

• NVQ Level 2 Health & Social Care (preferred)

Work Location: In person

Responsible to: Team Leader

In addition to a rewarding career, with competitive rates of pay, Fair Deal can offer a wide range of staff benefits including, competitive holiday entitlement, company sick pay scheme, workplace pension scheme and enhanced maternity/paternity benefits.

The RSSW is a key role within Fair Deal which has been developed in order to provide skilled direct support to individuals with very complex and varied needs, including behaviour that challenges. The RSSW will work in services where alternatives to traditional models of care may be explored and implemented.

In addition to working directly with individuals with complex and varied needs, the RSSW will play a pivotal role in working in partnership with a multi-disciplinary team, families and those being supported to ensure a robust and outcome focussed support plan and guidelines are agreed and implemented.

Reporting to the Team Leader, the RSSW will provide day-to-day support to people within Fair Deal’s services, ensuring that all support provided is of the highest quality. They have a responsibility for ensuring that they fully understand and are able to deliver support as per the individual’s Support Plan and able to follow and develop robust guidelines and Risk Assessments in collaboration with families and other relevant agencies.

Key Responsibilities:

• To provide direct support to service users with very complex needs who display stress and distressed behaviour/behaviours that challenge.
• To uphold organisational values and to ensure good working practice including understanding and awareness of health and safety
• To promote the independence and develop the skills of the people we support and assist with all tasks necessary to support the person(s) to fulfil potential and have a valued life.
• To work positively with the team, other agencies, parents, carers, and other services to ensure a quality provision of care in line with the national health and social care standards – my support, my life.
• Develop and contribute to the maintenance of records, risk assessments and support plans and act as a key worker when required.
• To ensure that the living environment is safe and appropriate to meet each individual’s needs.
• To participate in regular and ongoing training relevant to the needs of the people we support and maintain SSSC registration.

The Individual:

• Willing to work towards SSSC registration requirements
• Good Practical Skills
• Good Observational Skills
• Flexibility, Empathy and Approachability.
• Ability to work as part of a team
• Ability to reflect on your own practice.
• Ability to form positive relationships with people we support, colleagues, parents, and other professionals.
• Sensitivity and understanding of discrimination and health and wellbeing issues.
• Flexible approach to work patterns.
• Ability to respond appropriately in difficult or challenging situations.
• Ability to work effectively as part of the support team and in multi-disciplinary settings.
• The ability to engage people we support in activities and participation within their home and in the local community.
• Ability to carry out duties that may involve personal care of people we support.
• Ability to carry out duties in line with health and safety regulations and risk assessments.

Ability to commute/relocate:

• Glasgow, Glasgow: reliably commute or plan to relocate before starting work (required)

Experience:

• support worker: 1 year (preferred)

Licence/Certification:

• NVQ Level 2 Health & Social Care (preferred)

Work Location: In person

In addition to a rewarding career, with competitive rates of pay, Fair Deal can offer a wide range of staff benefits including, competitive holiday entitlement, company sick pay scheme, workplace pension scheme and enhanced maternity/paternity benefits.

Please note the post is for permanent night shift however there is an expectation that the post holder will be available for some initial training in daytime hours for the first few weeks in post. There may be a requirement beyond this for occasional daytime training course planned in advance.

GAMH services support people with mental health problems to recover and lead self-determined and purposeful lives. We currently have vacancies for reliable and enthusiastic people who can commit to our core values of equality, inclusion, and recovery. GAMH is a Scottish Living Wage accredited organisation and is committed to Fair Work First principles for all employment terms and conditions. Our Learning and Development Programme guarantees that you have continuous training opportunities to ensure that you have all the skills you need for the job as well as meeting the requirements for SSSC registration.

Project Workers will provide first line management to Assistant Project Workers using established supervision and performance management systems.

They will contribute to the personal development of self and the team of Assistant Project Workers in conjunction with the Team Coordinator/Project Leader. Project Workers will implement agreed systems, procedures and practice for assessments, plans and reviews in conjunction with the Team Coordinator/Project Leader

Project Workers are required to work across our community support services located throughout the city of Glasgow and will provide personalised support to adults with mental health problems on an individual and group work basis.

Project workers will have the ability to establish supportive relationships with individuals who are living with or recovering from mental health problems and will have excellent communication and organisational skills to enable them to comply with personal planning guidelines and work in conjunction with our key referrers

Knowledge of the role and purpose of a social care worker is desirable for the above posts. However full induction and training will be provided including on the SSSC Codes of Practice and the National Care Standards and how this framework applies to your role.

A qualification at SVQ2/SVQ 3 or equivalent, or a willingness to work towards achieving this qualification is essential due to the requirements to register with the SSSC for this post.

Applicants must be able to demonstrate the values and attitude required to work with people who are living with mental health problems and who may have complex needs.

Applicants for all posts must be able to work flexibly; some early morning, evening and weekend working may be required.

GAMH aims to promote equality of opportunity in service delivery as well as in employment practice. To achieve this, we positively welcome applications from all sections of the community. Accordingly, if you have any particular requirements regarding your application please contact Laura Middell, Central Resources Director, on 0141 552 5592.

These posts are regulated work with children and/or protected adults under the Protection of Vulnerable Groups (Scotland) Act 2007. The preferred candidate will be required to join the PVG Scheme or undergo a PVG Scheme update check. An offer of work with Glasgow Association for Mental Health will be subject to the outcome of this check being satisfactory.