Mentor Services Coordinator
- Full time
- £24,087
- Remote: Home based with some travel around North Ayrshire
- Closing 18th November 2024
- Advertised from 28th October 2024
- 37.5 hours per week. Permanent contract.
Role
We are looking for a Mentor Services Coordinator to help recruit and support our volunteer mentors in North Ayrshire.
About the role:
Our Mentor Services Coordinators are the key contacts for our volunteer mentors from their first enquiry about mentoring until they are matched with a young person. The Mentor Services Coordinators conduct in depth interviews with all prospective volunteer mentors, organise training, organise PVG checks and make the process as smooth as possible.
Key responsibilities:
- Providing excellent customer service to mentors, volunteers and partners using strong communication skills on the telephone, in virtual meetings, by email and sometimes in person
- Ensure all of our volunteer mentors are individually supported and fully engaged at every stage of their mentor journey
- Deliver information sessions, participate in mentor one-to-one conversations and facilitate mentor training sessions and other mentor engagement activities.
About you:
- Customer service experience
- Experience of or strong interest in working or volunteering in the charity or third sectors
- People person with excellent communication and listening skills and empathy
- Well organised with great administrative skills and attention to detail
- Excellent desktop and database skills
About us:
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland as well as West London, Hertfordshire and Surrey. Our passionate team is dedicated to helping the most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our mentoring programme has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Read the Job Description and Person Specification
Benefits include:
- 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday
- Life Assurance - 4 x salary,
- Living Pensions Employer
Application notes
To apply, please visit our website and complete the application form attaching your CV. Please explain (referring to the job description and person specification providing examples from your current or previous roles) in up to 500 words why you would be excellent in this role.
Please note, the role will be subject to a PVG check and two satisfactory references, one of which must be from your current or most recent employer.
Closing date: Monday 18th November at 9am
MCR Pathways subscribes to the Rehabilitation of Offenders Act (1974) regarding disclosure & barring.
MCR Pathways is committed to safeguarding and promoting the welfare of young people and expects all staff and volunteers to share this commitment. This role is subject to a PVG check. Applications to process PVGs will only be submitted once the successful candidate has accepted the offer of a position.
MCR Pathways is committed to creating an inclusive and diverse environment. All qualified applicants will receive consideration for employment without regard to race, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, or age.
Pathways Coordinator – Blairgowrie High School
- Full time
- £24,600
- On site: Blairgowrie
- Closing 10th January 2025
We are looking for a Pathways Coordinator at Blairgowrie High School, to work with young people, mentors and school staff involved in our programme.
About the role:
You will be an integral part of the school community and wider MCR team and be the key person delivering the MCR programme to young people in the school.
Key responsibilities:
- Helping to build exceptional individual relationships with young people across S1 to S6 and delivering S1 & S2 group work.
- Helping to drive volunteer mentor recruitment. Consistently supporting, actively engaging and motivating mentors from training through the length of their engagement with the programme.
- Actively support MCR young people to set, experience then follow their education and employment pathways.
- Evidence progression, impact and best practice with YP input, quantitative feedback and qualitative case studies.
About you:
- Exceptional ability to build meaningful relationships with young people aged 11-18 years, education colleagues, volunteer mentors and local employers.
- Awareness and understanding of the principles of safeguarding and child protection.
- Ability and confidence to present programme information & deliver prepared training sessions to groups.
- Ability to work well on own initiative, as part of a team and on a flexible basis in response to young person and organisational need.
- An understanding of the challenges and barriers that care-experienced and/or vulnerable young people may encounter.
- Experience or a knowledge of processes to document and evidence good practice and positive outcomes.
You may have experience as a Youth, Community or Advice Worker. You will be an empathetic person who is open minded, non-judgemental, resilient and who is driven to improve outcomes for care experienced and other vulnerable young people.
About MCR Pathways:
MCR Pathways is an award-winning charity established in Glasgow in 2007. Our mentoring programme is now delivered in schools across the whole of Scotland. Our passionate team is dedicated to helping the most vulnerable young people gain in self-confidence, identify their skills and recognise and fulfil their potential. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our in-school mentoring has profound impacts on school pupils in their confidence, wellbeing, achievement and post-school progression. MCR Mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also mentors ourselves.
Benefits of working for MCR Pathways include: 33 days annual leave in first year rising to 38 days from 2nd year of employment, additional day off for your birthday, Living Pensions Employer, Life Assurance - 4 x salary.
We are looking for a Strategic Communications Lead to develop and implement our communications strategy, engaging a wide variety of audiences. Collaborating across teams, you’ll oversee media relations, storytelling, digital campaigns and stakeholder engagement to ensure MCR’s voice is heard by a wide variety of audiences and inspires action.
About the role:
The Strategic Communications Lead oversees a small communications and campaigns team to create, build and deliver spectacular multi platform campaigns and communications activities. The role is crucial in managing both internal and external communications, enhancing public engagement, supporting partnerships staff in mentor recruitment and supporting fundraising activity aligned with the mission of bridging the education, skills and opportunity gap for Scotland's most disadvantaged young people. The role involves strategic thinking, creativity, operational planning and delivery.
Key responsibilities:
- Develop and deliver an integrated communications strategy aligned with our goals.
- Lead media relations, securing impactful coverage and managing key relationships.
- Oversee content creation, including digital, social media, and campaigns, ensuring consistent messaging.
- Act as brand guardian, ensuring clarity and cohesion in all communications.
- Provide strategic advice to leadership on key messaging and public engagement opportunities.
- Powering our drive to be recognised nationally, and loved locally and regionally in the communities we serve.
About you:
You’ll have a proven track record in strategic communications, media relations, and campaign delivery, ideally within the charity sector. A skilled communicator and collaborator, you’ll bring creativity, adaptability, and a passion for delivering positive change for young people. You’ll have a relevant portfolio of work that shows your passion for high quality communications and impactful creative output.
About us:
MCR Pathways is an award-winning charity with a passionate team dedicated to helping the UK’s most vulnerable young people gain self-confidence, identify their skills and recognise and fulfil their potential through mentoring. Our vision is for all young people to experience equality of education outcomes, career opportunities and life chances. Our relationship-based mentoring is transformative and has profound positive impacts on young people in their confidence, wellbeing, achievement and post-school progression. All MCR mentors are volunteers who make and experience a life-changing difference. You will be joining a friendly and supportive team who love what they do and enjoy working with each other. We model our values and many of us are also volunteer mentors.
Family Support Worker (Children, Young People and Parents/Carers)
- Full time
- £22,863 – £28,805
- Hybrid: Hamilton
- Closing 17th January 2025
Community Volunteers Enabling You (COVEY) has operated across Lanarkshire for 32 years supporting 5,000 children, young people and parents/carers to become more resilient, safe and better equipped to reach their full potential. COVEY provides 1-1 and group-based befriending, mentoring and family support.
COVEY is seeking a passionate, professional and proactive individual to provide support to families who are experiencing difficulties or challenges in their everyday lives such as isolation, mental and physical health problems, disability, poverty and trauma. This involves direct work with children, young people, parents/carers and whole families via 1-1 intervention/support and group-based mentoring.
The successful candidate will provide person centred, relationship-based support to children, young people and parents/carers to help them identify and address short-term needs (strengthening confidence, wellbeing and family/community relationships) and support long-term aspirations into positive destinations. This role offers the opportunity to collaborate with experienced professionals, manage complex cases, and support volunteer mentors. If you have a strong background in family support and are driven by our mission to create positive change, apply today and help families thrive.
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
- 6% employer pension contribution
- flexible working (including flexi-time)
- access to learning and development opportunities
- one special leave day to celebrate your birthday
- annual staff and volunteer recognition awards
- quarterly staff wellbeing activities
- annual all staff outing/activity
- HSF Health plan for employees (and their spouse/partner and children) including dental and optical claim back, physio claim back, personal accident coverage, GP, mental health counselling, legal support, discounts for gym, cinema and shopping
- access to ScotWest Credit Union offering loans, mortgages and savings accounts
Group Facilitator
- Part time
- £21,840 pro-rata
- Remote: North and South Lanarkshire – Home-based
- Closing 17th January 2025
Community Volunteers Enabling You (COVEY) has operated across Lanarkshire for 32 years supporting 5,000 children, young people and parents/carers to become more resilient, safe and better equipped to reach their full potential. COVEY provides 1-1 and group-based befriending, mentoring and family support.
COVEY is seeking a passionate, professional and proactive individual to provide support to families who are experiencing difficulties or challenges in their everyday lives such as isolation, mental and physical health problems, disability, poverty and trauma. This involves direct work with children, young people, parents/carers and whole families via 1-1 intervention/support and group-based mentoring.
The successful candidate will provide person centred, relationship-based support to children, young people and parents/carers to help them identify and address short-term needs (strengthening confidence, wellbeing and family/community relationships) and support long-term aspirations into positive destinations. This role offers the opportunity to collaborate with experienced professionals, manage complex cases, and support volunteer mentors. If you have a strong background in family support and are driven by our mission to create positive change, apply today and help families thrive.
Our befriending groups run from 6pm – 8pm in the evenings.
What we offer
We offer a rewarding role with the opportunity to develop your skills and future career in an enriching environment with the following benefits:
- 6% employer pension contribution
- flexible working (including flexi-time)
- access to learning and development opportunities
- one special leave day to celebrate your birthday
- annual staff and volunteer recognition awards
- quarterly staff wellbeing activities
- annual all staff outing/activity
- HSF Health plan for employees (and their spouse/partner and children) including dental and optical claim back, physio claim back, personal accident coverage, GP, mental health counselling, legal support, discounts for gym, cinema and shopping
- access to ScotWest Credit Union offering loans, mortgages and savings accounts
Essential requirements:
- Enhanced PVG required for this post
- Full Driving License with access to a car for business use/purposes
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